Tamaroff Nissan

When I pulled in front of the service garage door, several individuals inside the garage just looked at me, but neither of them greeted me or told me which bay to pull into-they just left me waiting t several individuals inside the garage just looked at me, but neither of them greeted me or told me which bay to pull into-they just left me waiting there. After about 5 minutes, a nice gentleman who was outside approached my car and directed me inside the garage. Once inside the garage, a gentleman greeted me. I told him I was there for the complimentary oil-change, and I also mentioned that my "service engine" light came on just the day before. He said he would run a diagnostic and check it out. I waited in the customer lounge, and the service was completed in a reasonable amount of time. A different gentleman advised me that my car was ready, and he directed me to the cashier. I asked him if anyone checked why the "service engine" light was on, and they had not, but he said he would check it for me. So, the first gentleman did not check it for me like he said he would; however, the second gentleman checked it promptly and told me it was just that my gas cap was not sealed completely. Finally, when I approached the cashier, he told me my balance, but I told him I had a complimentary coupon-which was stapled to my paperwork but he did not see it at first. All in all it was a pleasant experience and I appreciate the complimentary service; however, I do think the staff could use some training in providing excellent customer service. These days with the amount of competition out there, good customer service seperates the best from the rest-I'm just saying. More

Very clean good looking dealership. Very friendly staff with lots of people asking if I had been waited on. Very nice young african american gentleman wrote my order up. Received a call the next day that with lots of people asking if I had been waited on. Very nice young african american gentleman wrote my order up. Received a call the next day that my vehicle was ready. The drive belts needed adjustment. Mr. Brett Duprey was very helpful and funny. This dealership sold me what I needed and nothing more, I appreciate that. My Nissan dealership in Dearborn recently closed and I am looking for a new dealership and looks like you have my vote. My vehicle was also washed which is a very nice perk. More

Had appointment for oil change and promptly taken and had work done in less than 30 minutes. The staff was courteous and the waiting room was comfortable. work done in less than 30 minutes. The staff was courteous and the waiting room was comfortable. More

Jason was attentive/personable to my concerns;went above and beyond to get me the best deal possible. Sales/closing experience were seamless thanks to Jason. and beyond to get me the best deal possible. Sales/closing experience were seamless thanks to Jason. More

Kirk was great to deal with. He was "no nonsense" from the start. He did not pressure me. He did not try to sell me something i didn't want to buy. I would recommend him and would work nonsense" from the start. He did not pressure me. He did not try to sell me something i didn't want to buy. I would recommend him and would work with him in the future. More

I appreciate how quick you handled my situation seeing that it was something simple (reconnect the guard under the car & check tire pressure). Sorry I cant remember the 2 gentlemen that helped me. But t that it was something simple (reconnect the guard under the car & check tire pressure). Sorry I cant remember the 2 gentlemen that helped me. But they were both kind. Thanks. More

Rec'd a letter to come in and see about upgrading to a 2012 was funny at first since I didn't have but 3100 miles and my turn in date wasn't until 2013 in Septemeber. Everyone was friendly,helpful in expl 2012 was funny at first since I didn't have but 3100 miles and my turn in date wasn't until 2013 in Septemeber. Everyone was friendly,helpful in explaing the questions asked and why this offer was being given. I didn't think I would like any car but the Honda which has been a part of my life for over 15yrs. I did buy my first honda and leased from Tamaroff four Honda's and now a NISSAN. Every since I've been dealing with TAMAROFF the Sales and Service Staff are friendly, nicest people in dealing with the public. Being a Social Wker I can appreciate and respect. More

I was in/out fairly quickly, staff was friendly, and I got a great price on my oil change due to a special coupon sent from Nissan. got a great price on my oil change due to a special coupon sent from Nissan. More

My expereince at tamaroff was absolutely and positively thoroughly satisfying. I would highly recommend them to everyone I know. I look forward to returning to tamaroff. thoroughly satisfying. I would highly recommend them to everyone I know. I look forward to returning to tamaroff. More

I am new to the city and was looking for a new dealership to service my vehicle. I felt welcomed and was given great service. Thanks for making my search and the service a great one. Lynn George to service my vehicle. I felt welcomed and was given great service. Thanks for making my search and the service a great one. Lynn George More