Tallassee Automotive
Tallassee, AL
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155 Reviews of Tallassee Automotive
Totally unprofessional! My Jeep's A/C began to blow hot air. The person at the service desk stated that "we need 2 hours to fix the problem". After only 30 minutes the car was fixed, but the bill was for a air. The person at the service desk stated that "we need 2 hours to fix the problem". After only 30 minutes the car was fixed, but the bill was for all of the 2 hours labor. I spoke with the service manager, and he stated that the fee "was basically a minimum service fee" even though I was quoted a price based on the 2 hours to fix the problem. I asked to speak with another person up the line in management and the sales manager came out. He was exceptionally rude, aggressive, and very argumentative. Needless to say, even after years of being a customer, I will not return to Tallassee CJD. More
This group of salesmen and women are top of the line! Went in looking - left out with new truck and very quick and professional! Love them - soo happy! Ken and Len G. Went in looking - left out with new truck and very quick and professional! Love them - soo happy! Ken and Len G. More
Eric C was great to work with. I had challenging credit but he and his team walked me through the whole process and did it confidentially to ease some of my embarrassment.. but he and his team walked me through the whole process and did it confidentially to ease some of my embarrassment.. More
Outstanding Quality Service I have purchased vehicles at other dealerships before. Tallassee Automotive especially, Antonio and Dan made sure I was taken care of. Up to date cons I have purchased vehicles at other dealerships before. Tallassee Automotive especially, Antonio and Dan made sure I was taken care of. Up to date constantly with my car. They really make sure you are taken care of to the max. They don't treat you like just another wallet walking through the door. I would highly recommend anyone buy a vehicle here. They are very nice, professional, and treat you like family. More
liars I was upfront about my situation, already had financing through my credit union, and thought the deal was too good to be true. I drove from Prattville I was upfront about my situation, already had financing through my credit union, and thought the deal was too good to be true. I drove from Prattville to Tallassee, after reiterating my situation several times,. The battery was dead in the vehicle I wanted, it was out of gas, and the sales manager wasn't there. I wasted a couple of hours in town, waiting for the sales manager to come in. Then they ran my credit, saying I'd given them permission. I didn't; I was an idiot and thought they needed my social to fill out the purchase agreement that was supposedly a done deal. I thought we'd already reached a deal since I had my own financing, AND after giving the salesman ALL of my info including payoff and trade in information, and was just waiting on the paperwork. I asked about it several times. I was then given a significantly higher price. They will say anything to get you in the door, including that the deal was approved, I just needed to come in and complete the paperwork. I would have appreciated honesty; if it couldn't be done it couldn't be done, but I was flat out lied to. More
Great people awesome experience Thank you again so much for doing such an awesome job helping me get my wife in her new Jeep Sahara. My salesman Ryan was awesome and the finance guys Thank you again so much for doing such an awesome job helping me get my wife in her new Jeep Sahara. My salesman Ryan was awesome and the finance guys in the back explained all of our options and took great care of us. Again thank you so much Ben Merritt More
purchase sold a quality vehicle at a reasonable cost. made the car buying experience pleasant. would be willing to purchase another vehicle from them in the sold a quality vehicle at a reasonable cost. made the car buying experience pleasant. would be willing to purchase another vehicle from them in the future. More
Mr Gill is the best Mr Gill makes sure that you are comfortable and really goes above and beyond. We have purchased two vehicles from Tallassee Automotive and we go se Mr Gill makes sure that you are comfortable and really goes above and beyond. We have purchased two vehicles from Tallassee Automotive and we go see Mr Eric every time. He is a very nice young man who we love talking with about vehicles. He will find what you are looking for and make sure your experience is a positive one. THANK YOU SIR. WE LOVE TALLASSEE AUTOMOTIVE More
True Sales Folks I showed up to buy the truck the tires were worn bad and the windshield cracked. Eric said a windshield is $150-$200. I called Monday to buy the ex I showed up to buy the truck the tires were worn bad and the windshield cracked. Eric said a windshield is $150-$200. I called Monday to buy the extended warranty they will not call back. I spoke to Erik yesterday said he would call to help me with the windshield, he did not call back. My point....seemed like good guys at first but honestly they blow smoke and are full of crap!! More
Awesome people and service Everyone is so helpful and friendly. They made the car buying experience pleasant and easy. I've also used them for auto maintenance. Although there a Everyone is so helpful and friendly. They made the car buying experience pleasant and easy. I've also used them for auto maintenance. Although there are a lot of employees, they seem to remember everyone who comes through their doors. More