Tacoma Subaru

Service was great! ! Jena was awesome to work with. Thank you for guiding through the process!! ! Jena was awesome to work with. Thank you for guiding through the process!! More

Very courteous and informative did the service in a timely manner waiting area very comfortable timely manner waiting area very comfortable More

They are always prompt and takes care of their customers immediately as soon as you pull into the garage immediately as soon as you pull into the garage More

If all Subaru dealerships cared about their customers like Tacoma Subaru … I would use the dealership in my town. The Service department staff (especially Darrell Adams) continues to provide excellent like Tacoma Subaru … I would use the dealership in my town. The Service department staff (especially Darrell Adams) continues to provide excellent customer service. Darrell helped schedule my 30,000 mile service for my Ascent. Darrell also made sure that the recall parts, due on my Ascent, were available and completed during this same service. Recommendation: Competitor's have their technicians take photos of parts being removed & replacement,new parts being installed. Photograph of the undercarriage of the car is a fantastic idea. Photograph any areas of concern and discuss with customer. Let’s make 2023 the year to be kind towards one another. Chris More

After having 3 bad experiences with buying a new car, Sera Brunner has changed our perspective and we now have our dream car! #giveheraraise! #highlyrecommend! Sera Brunner has changed our perspective and we now have our dream car! #giveheraraise! #highlyrecommend! More

Friendly experts who are easy to work with. No hard sell, just the facts.I would highly recommend them. No hard sell, just the facts.I would highly recommend them. More

These guys took great care in everything step of the process. Thank you Bruce Titus. process. Thank you Bruce Titus. More

Outstanding customer service, attentive, efficient, knowledgeable and very helpful. Always a pleasure to get my car serviced knowledgeable and very helpful. Always a pleasure to get my car serviced More

I ordered parts online from them on 6/06/22. They reply some of the parts are on backorder and are going to arrive in late August. I follow up with an email in August (no answer from email) and They reply some of the parts are on backorder and are going to arrive in late August. I follow up with an email in August (no answer from email) and called them. Finally, some answer parts of my order are still in back-order and some are going to be shipped out within a couple of days. After a few weeks of waiting nothing shows up. I called them again. I was told they would call me back. I haven't heard from them again. Horrible customer service no communication the worst dealership ever. More

Darrell, service center, continues to exceed my expectations. He is knowledgeable, professional, and helpful. Tacoma Subaru has a wonderful reputation, and I know why. expectations. He is knowledgeable, professional, and helpful. Tacoma Subaru has a wonderful reputation, and I know why. More