Tacoma Subaru
Tacoma, WA
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Lisa is always helpful, energetic, efficient and compassionate. I shared my father was in ICU, she understood my times constraint and shared she recently went through a similar experience. She got m compassionate. I shared my father was in ICU, she understood my times constraint and shared she recently went through a similar experience. She got my in and out with a smile on her face. More
I’ve had a great experience working with Will as he continues to try to get me the exact car with everything I’m looking for - during this transitional period between model years. continues to try to get me the exact car with everything I’m looking for - during this transitional period between model years. More
Made an appointment to have my oil changed. The service was completed Within about 45 -60 minutes. That included Air filter change and car wash. The service was completed Within about 45 -60 minutes. That included Air filter change and car wash. More
I brought my 2010 Subaru forrester into the tacoma Subaru dealership to get my rear brakes replaced. They said that they weren’t able to reach the brakes to replace them, and it would be a weeks worth of rep dealership to get my rear brakes replaced. They said that they weren’t able to reach the brakes to replace them, and it would be a weeks worth of repairs for $3,000. I was leaving the next day to drive from tacoma to Salt Lake City, and didn’t have time to do the repairs. They talked to me for 20 minutes about why it’s incredibly dangerous to drive and it would be better to trade it in right away. When I got to Salt Lake City, I took my car to a local mechanic first thing. They said that the brakes could easily be replaced by any capable mechanic, and replaced all four brake pads, rotors, and calipers for $1600. Overall, the tacoma Subaru dealership are either incapable mechanics or complete scammers. I could not recommend this place less. More
After an extensive search I finally tracked down the car I wanted. Unfortunately the previous owner had somewhat neglected the overall condition. The maintenance was kept up to date but the paint/ body had I wanted. Unfortunately the previous owner had somewhat neglected the overall condition. The maintenance was kept up to date but the paint/ body had a few rough spots. Marlon (my advisor) walked thru all the repairs that the body shop would take care of and then helped out with the paperwork. I’m really looking forward to picking it up once the repairs are made. More
Very friendly, efficient, and thorough, Provides convenient rides or a comfortable waiting area for service customers. convenient rides or a comfortable waiting area for service customers. More
Service was fast and complete. Service personnel was very helpful. Went above and beyond to make sure I was able to get what was needed in my maintenance agreement. I was thorough Service personnel was very helpful. Went above and beyond to make sure I was able to get what was needed in my maintenance agreement. I was thoroughly satisfied with the entire visit. Highly recommendable. More
When I went to Tacoma Subaru, I was greeted very graciously. The sales team was very helpful. They had amazing knowledge of the product and were able to direct me and teach me about the new featu graciously. The sales team was very helpful. They had amazing knowledge of the product and were able to direct me and teach me about the new features of the Outback . The process of buying a new outback was made effortlessly , through the help of all the people that work at Tacoma Subaru. More