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Tacoma Subaru

Tacoma, WA

4.6
202 Reviews

3838 South Tacoma Way

Tacoma, WA

98409

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Showing 202 reviews

July 11, 2023

Lisa is always helpful, energetic, efficient and compassionate. I shared my father was in ICU, she understood my times constraint and shared she recently went through a similar experience. She got m More

by Happy 7th Subaru owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in service
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

July 07, 2023

I’ve had a great experience working with Will as he continues to try to get me the exact car with everything I’m looking for - during this transitional period between model years. More

by Watervsfire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Kay
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

June 27, 2023

Made an appointment to have my oil changed. The service was completed Within about 45 -60 minutes. That included Air filter change and car wash. More

by lnlbels
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

June 18, 2023

I brought my 2010 Subaru forrester into the tacoma Subaru dealership to get my rear brakes replaced. They said that they weren’t able to reach the brakes to replace them, and it would be a weeks worth of rep More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience with our dealership didn’t match your expectations. It’s our priority to ensure a positive experience for every customer, and we apologize for falling short in this instance.

June 17, 2023

Took my Crosstrek for its first service. The staff is extremely friendly and helpful , I love this place ! More

by Chuck17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

June 16, 2023

Solved my issue and explained the problem well. Very professional and courteous. Waiting area was comfortable More

by dunamai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Duncan
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

June 08, 2023

After an extensive search I finally tracked down the car I wanted. Unfortunately the previous owner had somewhat neglected the overall condition. The maintenance was kept up to date but the paint/ body had More

by myarawsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon Lewis
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

June 03, 2023

Very friendly, efficient, and thorough, Provides convenient rides or a comfortable waiting area for service customers. More

by musicdls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Should be service Dept—but sales came up, Joel Bowlin
Jan 31, 2024 -

Tacoma Subaru responded

Thank you for taking the time to provide us with your feedback. We are thrilled to hear you had a great experience with us!

May 16, 2023

Service was fast and complete. Service personnel was very helpful. Went above and beyond to make sure I was able to get what was needed in my maintenance agreement. I was thorough More

by ejshorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Bowlin
May 16, 2023 -

Tacoma Subaru responded

Hello, thank you for the outstanding five star review and for choosing Tacoma Subaru for the service on your Subaru Impreza. We are so excited to know that working with Matthew Fulweiler, your Service Advisor was amazing from the start and we went above and beyond. We cannot wait to see you again soon for another great visit. - Sara (in customer service)

May 07, 2023

When I went to Tacoma Subaru, I was greeted very graciously. The sales team was very helpful. They had amazing knowledge of the product and were able to direct me and teach me about the new featu More

by Carolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slavik, Joel Bowlin
May 08, 2023 -

Tacoma Subaru responded

Hello Carolyn, thank you for your fabulous review and for choosing Tacoma Subaru! We’re so happy to hear that you had a great experience working with our amazing team. We hope you love your new Subaru Outback and we look forward to seeing you again soon. Don’t forget you get free car washes for life at Tacoma Subaru! Thank you and drive safe - Sara (in customer service)