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Tacoma Subaru
Tacoma, WA
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Love every department. The service department is outstanding. They always make sure any question or problem is taken care of. And my sales rep, Pat McCoy, has taken great c The service department is outstanding. They always make sure any question or problem is taken care of. And my sales rep, Pat McCoy, has taken great care of getting me the right car over the years. This is our 9th Subaru. More
Professional Service I arrived a bit early and was immediately processed and invited to the customer lounge where I enjoyed a coffee in a soft chair. Before I could finis I arrived a bit early and was immediately processed and invited to the customer lounge where I enjoyed a coffee in a soft chair. Before I could finish reading my newspaper, my vehicle had been serviced. Everything went smoothly so I have nothing to say but OUTSTANDING! More
Great Friendly atmosphere.. Great selection. I feel like they really cared and listened to me. My first time feeling confident in my decision. Sara in f Friendly atmosphere.. Great selection. I feel like they really cared and listened to me. My first time feeling confident in my decision. Sara in finance really took care of us and answered all of my questions and concerns . More
Recall work. Staff was great! The work was done earlier than first thought. Well here are some more words. Look forward to future relationships Thanks! Staff was great! The work was done earlier than first thought. Well here are some more words. Look forward to future relationships Thanks! More
Excellant Service We have been a customer for over 25 years and will continue. They provide the best service and quality of parts. Darrell and his team have always be We have been a customer for over 25 years and will continue. They provide the best service and quality of parts. Darrell and his team have always been friendly and made sure that all the needed repairs are identified. More
Great customer service I leased my first car a few months after graduating from school. Staff is very friendly and always willing to help. Customer service is excellent and I leased my first car a few months after graduating from school. Staff is very friendly and always willing to help. Customer service is excellent and the price for my used vehicle was a great deal! Even though I didnt lease a Subaru, I will always recommend Bruce Titus to friends and family looking to be taken care of. More
Great Experience- Very Nice, Helpful, and Quick We just had a very good buying experience with Eric. We were shopping for either an Impreza or Crosstrek for the past two months, taking our time to s We just had a very good buying experience with Eric. We were shopping for either an Impreza or Crosstrek for the past two months, taking our time to shop around and make sure we were confident in our selection. We visited three different Subaru dealerships in our search, mainly to see the max that we could get for our trade in and because inventory was low everywhere for what we were looking for. We were not impressed with the Auburn or Puyallup dealerships. The Auburn sales people seemed like they didn't even want our business. They were rude and short with us, and the Puyallup sales person was similar in that they never went out of their way to help us find exactly what we wanted. Eric was very helpful over the phone and answered all of my questions. We set up an appointment the same day and they had the Crosstrek ready and waiting for us to test drive. We loved the car and decided to buy it. It was a very smooth process, never any pressure and everyone we encountered was friendly. Even their finance staff person was super nice and fast. Thank you, Tacoma Subaru! More
Service folks are fantastic I've been bringing my 2015 Legacy in for recurring fuel door issues and sooner or later I'm sure they will find a solution to what really appears to b I've been bringing my 2015 Legacy in for recurring fuel door issues and sooner or later I'm sure they will find a solution to what really appears to be faulty engineering with the car. Not the fault of the Service Department. They are fantastic. More
ECM recall service I scheduled ECM recall service and with no-notice asked them to also check my EYESIGHT system and investigate moisture in my left tail lamp. Even tho I scheduled ECM recall service and with no-notice asked them to also check my EYESIGHT system and investigate moisture in my left tail lamp. Even though they noted no anomalies in either and the symptoms remain in both, at least they checked. Which was nice. More
Great service, Nice people, Clean car Tacoma Subaru has a great group of people to meet and greet you when you get there. Cunthia and Cory always make me feel wanted. Tacoma Subaru has a great group of people to meet and greet you when you get there. Cunthia and Cory always make me feel wanted. More