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Tacoma Subaru

Tacoma, WA

4.4
206 Reviews

3838 South Tacoma Way

Tacoma, WA

98409

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Showing 206 reviews

February 27, 2021

Friendly staff especially Todd (salesperson) and Kelly (Finance). I walked out of another dealership closer to home and drove to Tacoma. I am happy that I did! I bought a Limited Subaru Ascent. Lots of be More

by n2sun04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stevenson and Kelly in finance
Mar 01, 2021 -

Tacoma Subaru responded

Hi n2sun04, thank you for your fantastic review! We’re happy to hear that you love your Subaru Ascent Limited and had a great experience with Todd and Kelly. We look forward to seeing you again soon at Tacoma Subaru, and supplying you another outstanding visit! - Sara (in customer service)

February 18, 2021

Excellent dealership. Really helpful and knowledgeable about their cars and services. Friendly staff, clean environment and easy to find location. I highly recommend Tacoma Subaru. More

by lakeshore55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Haynes and Kelly Titus
Feb 19, 2021 -

Tacoma Subaru responded

Hi, thank you for taking the time to leave Tacoma Subaru a positive review. We really appreciate you taking the time to give us some feedback. Our team is so happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon! - Sara (in customer service)

November 12, 2020

I recently bought a new Subaru and Warren Haynes made the experience exceptionally pleasant. He is very professional, knowledgeable and committed to what he does and how he does it. More

by jillfiwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Haynes
Nov 12, 2020 -

Tacoma Subaru responded

Hi Jill, thank you for taking the time to let our Tacoma Subaru Store know that you had a superb experience. We love knowing that your experience was perfect with Warren Haynes! We look forward to your next visit, and supplying you another outstanding visit. Thank you- Sara (in customer service)

October 24, 2020

Update: I made a quick and harsh judgement in a past version of this review. I had requested an online quote on a model/color/package that I wanted. I then received the quote via email at a price that I More

by ajrovang@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brea Miller, Tyler Nye, Keith Hall
Oct 26, 2020 -

Tacoma Subaru responded

Although we wish your experience had been a positive one, we appreciate your feedback. I’m passing this along to the management team at Tacoma Subaru and someone will be in contact with you soon. - Sara (in customer service)

Oct 26, 2020 -

ajrovang@gmail.com responded

Thank you, Sara!

Oct 27, 2020 -

Tacoma Subaru responded

Thank you for taking the time to provide us your feedback, and update your review. We are very happy to hear all was cleared up and resolved. Welcome to the Bruce Titus Automotive Group Family!- Sara (in customer service)

October 14, 2020

Excellent service Matt and the dealership team exceeded my expectations at all levels they were friendly, respectful on time and pricing was just as promised More

by Mlaughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt G
Oct 16, 2020 -

Tacoma Subaru responded

Thank you so much for choosing Tacoma Subaru. We’re excited to hear that you had such a great experience with our service team. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

August 25, 2020

Matt was exceptionally knowledgeable, answered my ?s, timely service, solicitous in helping any way he could, offered the free front vacuum and wash. Put on a new purchased Subaru plate holder. He revie More

by karendub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 01, 2020 -

Tacoma Subaru responded

Hi Karen, thank you for taking the time to leave Tacoma Subaru a positive review. Our team is so happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon! - Sara (in customer service)

May 23, 2020

The level of service I had a pleasure of receiving at Subaru, really contributed to the purchase of the car. Very personable, friendly and knowledgeable. Thank you Pete. More

by Maria Odel
Recommend Dealer
Yes
Employees Worked With
Mr. Peterson
Jun 18, 2020 -

Tacoma Subaru responded

Hi Maria, thank you for the glowing five star review! We appreciate you not only for your great feedback, though also for being one of our amazing valued customers. Thank you - Sara (in customer service)

March 10, 2020

The service was exceptional, staff was friendly and very informative. The work on my car was completed in less time than expected and paperwork was easy to understand and sign More

by ljperkins28
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
Mar 16, 2020 -

Tacoma Subaru responded

Thank you so much for choosing Tacoma Subaru. We’re excited to hear that you had such a great experience with our service team. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

February 18, 2020

My son in law Andrew Lewis took my car for oil change yesterday and was greatly satisfied with the service. I am out of town. More

by JollyJr
Recommend Dealer
Yes
Employees Worked With
Pls see note above
Mar 16, 2020 -

Tacoma Subaru responded

Thank you so much for choosing Tacoma Subaru. We appreciate you taking the time to leave us a five star review, and cannot wait for another chance to earn another five stars! Thanks again and drive safe! - Sara (in customer service)

January 12, 2020

Addressed my Questions and Concerns Regarding My Car Repair I took my car there for a recent repair. The repair was completed well, however I had some concerns about another repair recommended by the service te More

by lisawill22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Adams, Matt Dang
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