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Swickard Toyota

Edmonds, WA

4.6
1,610 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,610 Reviews of Swickard Toyota

March 28, 2025

Impresive customer care! Just loved how the Staff at Swickard Toyota serve clients. Thanks to Courtney, in particular for an outstanding perfomance. Great Job guys More

by Fedinard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney , Taylor Covert
Mar 31, 2025 -

Swickard Toyota responded

Fedinard, we're delighted to hear that Courtney and the team at Swickard Toyota provided impressive customer care. Thank you for sharing your experience with us!

March 27, 2025

Swickard Toyota is extremely helpful for any service you need. Their staff is so helpful, friendly and knowledgeable. I HIGHLY recommend them for all your service needs. Seita Chin is excellent at his job a More

by rees62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seita Chin
Mar 27, 2025 -

Swickard Toyota responded

Thank you for the glowing review! We're delighted to hear that Seita Chin and our team at Swickard Toyota provided such helpful service. It's great to know you appreciated the video update from our technicians as well. We look forward to assisting with any future needs!

March 27, 2025

I bought a car and got a 5000 mile service. It's free because of Toyota Care. I'm so grateful that Toyota does this. Of course, I don't know if it's included in the price when I bought the car, More

by Ryu15410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Covert
Apr 02, 2025 -

Swickard Toyota responded

It's disheartening to hear about your experience during the service visit. We strive for all our customers to feel valued and respected, regardless of whether a service is complimentary or paid. Your feedback will be shared with our team as we work on improving customer interactions. I'd like to have one of our managers reach out to you to get more information, so please get in touch with me at the email address below with your full name and phone number. Also, when you contact me, please list the name "Ryu15410" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Manager CustomerExperience@Swickard.com

March 20, 2025

The new ownership is great. The service to your customers is better and noticeable. Thank you for caring. More

by najahyoungs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seita
Mar 20, 2025 -

Swickard Toyota responded

Najah, we're delighted to hear that you're noticing the positive changes under our new ownership at Swickard Toyota. Thank you for your kind words and support!

March 20, 2025

Great coffee table and variety of snacks at the waiting room plus an excellent shop and fast service More

by Ruben Godinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Mar 21, 2025 -

Swickard Toyota responded

Ruben, thank you for your feedback about our facility and our service! It was our pleasure to assist you here at Swickard Toyota.

March 16, 2025

Used the oil change coupon made an appt great comfortable waiting room done in time estimate gave a summary of future items to look at More

by Rich-man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in express service, Taylor Covert
Mar 16, 2025 -

Swickard Toyota responded

Thanks for sharing your experience with us at Swickard Toyota! We're glad to hear that the oil change went smoothly and you found our waiting room comfortable. We look forward to assisting you with any future needs!

March 15, 2025

Good workmanship. People are very personable. Fast service. Offers of help and refreshments. Four hour wait for service to be completed was too long. More

by tyler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 17, 2025 -

Swickard Toyota responded

Tyler, thank you for your feedback! We're glad to hear you appreciated the service and hospitality at Swickard Toyota. We apologize for the wait time and will work on improving this aspect of our service.

March 13, 2025

I have dealt with Swikard previously Magic for at least 30 yrs! Khing in Sevice, has been there at least that long and knows his Job quite well! Very friendly, professional,! There’s no better! I believe More

by Tman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lionel. And Tommy
Mar 13, 2025 -

Swickard Toyota responded

Tman, thank you for your loyalty and support over the years! We're glad Khing continues to deliver exceptional service at Swickard Toyota, and we look forward to seeing you next time.

Mar 13, 2025 -

Tman responded

Also a Shout out to 2 more of your Best…, Tommy And Lionel!! Great people!!

March 13, 2025

Came to get an oil change and rotation, but only got oil change but was charge same price for an oil change and rotation, i asked the cashier why was i charged $136 for an oil with no type rotation, she sa More

by richardkerr62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Mar 14, 2025 -

Swickard Toyota responded

Richard, I apologize for the confusion and inconvenience you experienced during your visit. We strive to ensure transparency in our pricing and services, so it's concerning to hear about this issue with your receipt. We'll see to it that your receipt is emailed to you today. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

March 12, 2025

professional on time the update me when the car was ready. They called me. Everything was good. More

by adi.collaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Mar 12, 2025 -

Swickard Toyota responded

Thanks so much for the kind words. We look forward to your next visit to Swickard Toyota!