Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Swickard Toyota
Edmonds, WA
1,579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,579 Reviews of Swickard Toyota
March 09, 2024
Tina is good and professional. i am so happy to meet Tina. I came that place because of Tina knowing she will treat me with respect. i am so happy to meet Tina. I came that place because of Tina knowing she will treat me with respect. More
by Danielsolomonke
Employees Worked With
Tina
February 29, 2024
No accountability no sense of service , wont replace custom trd oil cap I need to buy it then they will reimburse me,they were the ones who lost the TRD oil cap they should be the ones to replace it custom trd oil cap I need to buy it then they will reimburse me,they were the ones who lost the TRD oil cap they should be the ones to replace it More
by Robbyredmanjr68
Employees Worked With
Joe woods, curt, Paul Chung
January 22, 2024
While Tina demonstrated kindness and helpfulness throughout our interaction, our overall experience was marred by an encounter with Tony. Upon speaking with Vivanh over the phone, we were informed t throughout our interaction, our overall experience was marred by an encounter with Tony. Upon speaking with Vivanh over the phone, we were informed that the Sequoia was available in the showroom, and arrangements would be made for us to test drive it. During the test drive of the Grand Highlander, everything proceeded smoothly. However, when it came to the Sequoia, Tony exhibited a less-than-professional demeanor and refused to facilitate the test drive. His repeated questioning of our interest, despite our clear request for a test drive, left us perplexed. Furthermore, Tony made unsolicited remarks about our financial capacity, insinuating that the Sequoia might be beyond our budget. Such comments are not only unprofessional but also inappropriate in a customer service context. Effective sales tactics involve understanding and respecting the customer's preferences and needs. Unfortunately, this aspect seemed lacking in Tony's approach. More
by slaws11
Employees Worked With
Tina; Tony
November 30, 2023
Would give a 0 if allowed! Used to be an employee in the sales department. Loved that place when it was Magic Toyota. New management is dogxxxx. Long story short got a Rav4hybr Used to be an employee in the sales department. Loved that place when it was Magic Toyota. New management is dogxxxx. Long story short got a Rav4hybrid we had a nail in our tire a few months ago they took care of it. We have another nail in a different tire unfortunately so my wife scheduled an appointment for today a few days ago cuz we have a baby. She took the car in today and the service advisor said “they dont patch tires” what you mean my guy. To make it worse been trying to get ahold of someone from serviece for about 45 mins to get an answer on what happened and just getting the run around. Like I said Magic Toyota was the xxxx. Swickward Toyota Dogxxxx! More
by Isaacdelacruz808
Employees Worked With
None
August 10, 2023
Unfortunately the service department left me and my 5 year old granddaughter sitting for over an hour before letting is know we forgot to leave the keys. This is after I responded to the text saying they year old granddaughter sitting for over an hour before letting is know we forgot to leave the keys. This is after I responded to the text saying they will text me if any issues. Finally I noticed and texted them. So now we are here forever because of poor communication! Do better service center. More
by Foughtj
Employees Worked With
Lynn
