
Swickard Toyota
Edmonds, WA
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1,610 Reviews of Swickard Toyota
Christine was very friendly and helpful. We got to sit, watch TV and sip Starbucks coffee while the service (maintenance) work was done -- all done promptly and, to the best of our knowledge, correctly. W watch TV and sip Starbucks coffee while the service (maintenance) work was done -- all done promptly and, to the best of our knowledge, correctly. We had a long list of questions about our new vehicle (a Prius is a very different experience) and she worked hard at getting answers for us. More
Christine Larson does an excellent job in the service department. Her pleasant charming way and professionalism goes along way! For the first time visit with the RAV 4, I will givea 5 star rating! This department. Her pleasant charming way and professionalism goes along way! For the first time visit with the RAV 4, I will givea 5 star rating! This is our third Toyota two have been purchased from Magic Toyota. The first a 1984 Celica, second 2001 Camry both had fuel injection problems one under warrantee, one at 40,000 miles. At that time we were told by the dealership to burn mid grade gasoline. The fuel injectors had to be cleaned in the Camry at a cost of $450.00! From that point on we always used mid grade. I asked Christine Larson if the RAV 4 should use mid grade or regular? She said look at the owners manual. I don't want to have a future repair bill on cleaning the fuel injector screens because of impurities in gasoline! I need direction from the service department on this! More
Prompt and courteous service by Khing plus he is always straight up about what repairs or service is really needed now to ensure my car is running smoothly and what I can hold off a bit longer. I trust Khi straight up about what repairs or service is really needed now to ensure my car is running smoothly and what I can hold off a bit longer. I trust Khing and the service team and that is not always the case when it comes to servicing your car. More
Magic toyota fixed floor mats and they did an excellant job. They were nice and polite while i was there. i will be going there again to get my oil changed and I am happy witht the continued service that job. They were nice and polite while i was there. i will be going there again to get my oil changed and I am happy witht the continued service that i am receiving. I big thankyou to the service department. More
This was my 1st time at Magic's service department due to a referral; I received excellent service, with no "hustling" or other product pitch...they were ready for me when I arrived for the scheduled appoint a referral; I received excellent service, with no "hustling" or other product pitch...they were ready for me when I arrived for the scheduled appointment, and provided expeditious service. Intend to continue with Magic and appreciate their professionalism. More
We had taken our new Sienna to another local dealer for warranty work, and they lost our information, and service was slow and we didn't seem important. We decided to try Magic even though they are farthe warranty work, and they lost our information, and service was slow and we didn't seem important. We decided to try Magic even though they are farther away, but they are worth the trip. Super friendly and prompt, and even gave us a voucher for a car wash as well as a loaner vehicle during the service. We will be going back for all of our service at Magic Toyota. More
Service for my car and the customer service was great. I think the price could be a little more competitive, or they need to have a loyalty program to eventually get the cost down where it should be. Becau think the price could be a little more competitive, or they need to have a loyalty program to eventually get the cost down where it should be. Because of the great service, this dealership will be the first that I'll visit when I'm ready for a new car. Hopefully the buying experience will be as good as the service experience. More
Khing Ly is a very professional, friendly, honest and very easy to talk to. He clearly understands what I need and scheduling is very flexible for me. He is a very respectful person that I always count o very easy to talk to. He clearly understands what I need and scheduling is very flexible for me. He is a very respectful person that I always count on and I continue to bring more people to him no matter where I live. More
The service department has great service. They are quick and thorough. It's easy to get a loaner car for more extensive work. They are good about getting you in and out quickly. The staff are very friendly and thorough. It's easy to get a loaner car for more extensive work. They are good about getting you in and out quickly. The staff are very friendly and will gladly check on anything that is a concern. More
Very good service. Did not have to wait very long before Very good service. Did not have to wait very long before getting attention. Service was performed in the time frame expected. Khing went over the Very good service. Did not have to wait very long before getting attention. Service was performed in the time frame expected. Khing went over the details of the service with me and pre-scheduled an appointment for my next visit. I would recommend this dealer and will continue to return for service More