Swickard Honda of Thousand Oaks

Not only does the service department seem to employ only individuals who go out of their way to be extremely rude, they consistently overcharge for unnecessary work and even then I am pretty sure that the a individuals who go out of their way to be extremely rude, they consistently overcharge for unnecessary work and even then I am pretty sure that the actual work is not always done. Because this dealership is close to my work, I am forced to use it on occasion; however, I always know that I will be treated poorly and they rarely disappoint. More

I went there for servicing the car which I had bought from them earlier. The people seem very rude and just to explain what had to be done to my car I had to go from one person to the other. Customer is from them earlier. The people seem very rude and just to explain what had to be done to my car I had to go from one person to the other. Customer is not treated well here. Service managers take long breaks and seem irresponsible. More

len was soo rude and short I cant belive such a good car co. would employ such a xxx!!! Nerve and snotty rude people if you you pay thair price.. I fi you ask one question you will understand.. I have found co. would employ such a xxx!!! Nerve and snotty rude people if you you pay thair price.. I fi you ask one question you will understand.. I have found a small honda shop in thousand oaks Ricks Japanese in thousand oaks and will never set foot in your dealer ship. More

Go directly to Internet Sales Manager, John Studebaker. Don't deal with Steve Soskins and Kam Javid as they will lie to you straight to your face. They told us that the car we were buying didn't have ince Don't deal with Steve Soskins and Kam Javid as they will lie to you straight to your face. They told us that the car we were buying didn't have incentives. According to Consumer Reports, it had $1000 incentive and Steve repeatedly told us that the information is not correct. Both were dishonest about the details of the transaction. Dealt with John Studebaker instead as we were not happy with Steve. John told us that there was $1K incentive on the car, contradictory to what Soskins and Javid told us. More

Very rude parts dept service. After a guy saw that I has an old car and am not going to spend $268 on a headlight bulb clip, he became rude to me and even when I purchased a bulb from another guy from the s an old car and am not going to spend $268 on a headlight bulb clip, he became rude to me and even when I purchased a bulb from another guy from the same department and he promised to help me, the first guy when I asked him where was a service guy started screaming "We are not supposed to do it". I have been a customer with this dealership for many years and this accident made me look for another service department. I am going to write to the manager and see what they are going to do. More

I have been bringing my 2004 Odyssey to Honda of Thousand Oaks for all its services & repairs. I have had very good luck. They have taken care of all the warranty work, as well as regular service. They have Oaks for all its services & repairs. I have had very good luck. They have taken care of all the warranty work, as well as regular service. They have the car completed at the promised time, the price is always right around what they quoted, and they've been friendly & professional. Prices are high, but they are at all dealerships. More