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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.8
436 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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436 Reviews of Swickard Honda of Thousand Oaks

June 01, 2024

Gary helped me to buy my car , he is very patient , he was very helpful , excellent knowledge about the car , very courteous , and extremely personable salesman , I would go back to him if I want to buy a More

by Azi interiors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Allred , Keith and Achilles
Jun 03, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your positive experience with Gary and the team at Swickard Honda of Thousand Oaks! We're glad to hear he provided excellent service. Enjoy your new car, and we look forward to seeing you in the future!

May 30, 2024

Service was prompt and thorough. Joey is a top notch service agent and very pleasant to work with. More

by carolynhsw23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon, Carlos Montoya
May 30, 2024 -

Swickard Honda of Thousand Oaks responded

Thanks for your kind words about Joey and our service team, Carolyn. See you next time at Swickard Honda of Thousand Oaks!

May 30, 2024

Keith was very helpful he knew what we were looking for. And the price we wanted to spend.I would recommend him to anyone More

by Mech.steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
May 30, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience! We're glad Keith could assist in finding exactly what you were looking for at Swickard Honda of Thousand Oaks. Your recommendation means a lot to us!

May 22, 2024

Joey Limon was very helpful and made sure I understood the work being done and an accurate cost estimate. More

by pattiekomai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
May 23, 2024 -

Swickard Honda of Thousand Oaks responded

Pattie, we're glad to know Joey was able to provide you with clear information about your service at Swickard Honda of Thousand Oaks. We appreciate the positive feedback!

May 18, 2024

Very helpful and quick service! Easy check in as well. Even did a free car wash! More

by Fee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 20, 2024 -

Swickard Honda of Thousand Oaks responded

Fee, your kind review warms our hearts! Thank you from the Swickard Honda of Thousand Oaks Team.

May 16, 2024

My service consultant, Justin was GREAT. He was courteous, thorough and professional and the vehicle was ready in a very reasonable time. The only reason I gave the DEALERSHIP (NOT Justin) More

by smbrowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Soohoo
May 17, 2024 -

Swickard Honda of Thousand Oaks responded

We appreciate your feedback and are glad to know that Justin provided great service. We're sorry for the confusion regarding your pre-paid service contract. Our General Manager Paul Lunsford is currently looking into the situation and will be reaching out shortly to address the pre-paid service contract issue. Thank you - Alex Nielsen - Customer Experience Manager.

May 17, 2024 -

smbrowner responded

Wanted to respond to say that Paul has been great and has already resolved the issue (some mistaken computer entry) and refunded me in full and apologized for the mistake thanked ME for bringing the issue to his attention. Couldn't ask for more.👍.

May 20, 2024 -

Swickard Honda of Thousand Oaks responded

Thanks so much for giving Swickard Honda of Thousand Oaks the chance to resolve your concerns! We are happy to hear that Paul was great and we appreciate your understanding. If there is anything else you need, please don't hesitate to let us know!

May 14, 2024

Keith wasn’t pushy and worked with us to get monthly payments where we needed them to be. More

by joyceveis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Plotnick
May 14, 2024 -

Swickard Honda of Thousand Oaks responded

We love to hear you had a relaxed experience working with Keith, Joyce. Thank you for trusting Swickard Honda of Thousand Oaks, we hope you're absolutely loving the new ride!

May 14, 2024

I like service department specially David he is very helpful and nice to customers . I recommend this dealership to my friends. More

by simin_nasri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Carlos Montoya
May 15, 2024 -

Swickard Honda of Thousand Oaks responded

Simin, it's great to know that David and our service department made a positive impression on you. We appreciate you recommending Swickard Honda of Thousand Oaks!

May 13, 2024

I’ve always received excellent service at Swickard Honda. Their service dept. is friendly, efficient and thorough. I would highly recommend them. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
May 14, 2024 -

Swickard Honda of Thousand Oaks responded

We're so glad to know you've consistently received excellent service at Swickard Honda of Thousand Oaks! Thanks for recommending us and we look forward to continuing the great work.

May 12, 2024

I always service my car here because the experience is quick, efficient, inviting, friendly, professional, clean More

by sonam_chumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Catarino, Carlos Montoya
May 13, 2024 -

Swickard Honda of Thousand Oaks responded

We're so glad to know you've had consistently great experiences servicing your car at Swickard Honda of Thousand Oaks. We appreciate the kind words and look forward to seeing you next time!

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