Swickard Honda of Thousand Oaks
Thousand Oaks, CA
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436 Reviews of Swickard Honda of Thousand Oaks
Gary helped me to buy my car , he is very patient , he was very helpful , excellent knowledge about the car , very courteous , and extremely personable salesman , I would go back to him if I want to buy a was very helpful , excellent knowledge about the car , very courteous , and extremely personable salesman , I would go back to him if I want to buy another car and I would recommend him to my friends and family More
My service consultant, Justin was GREAT. He was courteous, thorough and professional and the vehicle was ready in a very reasonable time. The only reason I gave the DEALERSHIP (NOT Justin) He was courteous, thorough and professional and the vehicle was ready in a very reasonable time. The only reason I gave the DEALERSHIP (NOT Justin) 4 stars is because I had a prepaid service contract (Deal #64546/ STK 401265SL) for which I paid $999.00 when I bought the car on Oct 23rd, 2021. It was for 3 years but for some reason that made NO sense, it wasn't honored, as I was told the time had expired even though it was dated and signed by Peter Yaghma on the date of purchase. Something about that seemed quite dubious. My written contract was shown to the manager and I was given a pretty vague and puzzling reason why it was not honored. This kind of left a "bad taste in my mouth" because I way overpaid for this "contract" and it will be HIGHLY unlikely that I would ever purchase one of those again. HOWEVER, that is a management issue. The service reps and Dept is very good and efficient. Just want to make that clear. More