Swickard GMC of Palmer

Your service dept. Needs work. The customer service is not customer service friendly. But the new hire Hart. Is excellent. Got my car in to check the check engine ligh Needs work. The customer service is not customer service friendly. But the new hire Hart. Is excellent. Got my car in to check the check engine light. And got me In and out in one day. He is excellent. More

Experience was very good. Gary was right on top of things and stayed in contact with me. In and out in same day as promised. Gary was right on top of things and stayed in contact with me. In and out in same day as promised. More

Our car was totaled as far as repair was concerned but still driveable. Lori and her crew went over the car to be sure it was safe. She gave us support and guidance in deciding how to go with salvage or o still driveable. Lori and her crew went over the car to be sure it was safe. She gave us support and guidance in deciding how to go with salvage or other options. Was very helpful all around. Her shop does beautiful body work. Would recommend strongly. More

Gary was great to deal with and the work was performed and a good timing and great service and a good timing and great service More

Hands down the best sales and service department in Alaska. Extremely professional people in all departments. Alaska. Extremely professional people in all departments. More

Lori Moritz was great to work with. Body shop did estimate, worked with my insurance and the repair looks great! Body shop did estimate, worked with my insurance and the repair looks great! More

I asked to double check my brakes…my breaks are shaking vibrating bad still even though it shows break pads are good and disc but something else is going on..I expected they would take it for a drive test vibrating bad still even though it shows break pads are good and disc but something else is going on..I expected they would take it for a drive test it figure out what’s wrong..will have to take it in again somewhere else get second opinion.. More

The staff was very friendly they were able to put us in the truck we needed and wanted for our retirement plans to have fun and really explore Alaska instead of working in Alaska!!! the truck we needed and wanted for our retirement plans to have fun and really explore Alaska instead of working in Alaska!!! More

Always works me in with my busy schedule, Gary was very courteous and friendly. Courtesy shuttle is a plus courteous and friendly. Courtesy shuttle is a plus More

Gary does a great job and truly cares about customer service. The dealership in Anchorage is another matter; I’ve purchased several vehicles from there over the years and without fail they detailed the service. The dealership in Anchorage is another matter; I’ve purchased several vehicles from there over the years and without fail they detailed the vehicle and filled it up (new or used); not this time and was told used vehicles only received 1/4 of a tank (which was what it had). They also did not disclose to me the tailgate button was inoperable and the Onstar system was inoperable; when I went back I confronted the salesman Bill if they knew any of this but all he did was give me excuses that it was someone else’s fault. Guess with a change in ownership customer service is now non-existent in the Anchorage dealership. I was also promised two oil changes after my first review went to Chevy but this too did not happen. Good thing Gary does believe in service after the sale and is taking care of business as it should be. More