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Swickard GMC of Palmer

Palmer, AK

4.7
41 Reviews

6275 E Blue Lupine Dr

Palmer, AK

99645

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41 Reviews of Swickard GMC of Palmer

November 22, 2024

Extremely satisfied with service provided by Swickard GMC and especially Gary’s courteous and professional handling of my recall. More

by Rodney
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris, Gary
Nov 22, 2024 -

Swickard GMC of Palmer responded

Rodney, we're delighted to hear that Gary and the Swickard GMC of Palmer team provided you with excellent service. Thank you for sharing your experience!

November 12, 2024

I’ve been impressed with the improvements of the communication and scheduling recently. Largely thanks to Gary! Thanks to all who take interest in your customers. Very much appreciated. More

by Dmak2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 13, 2024 -

Swickard GMC of Palmer responded

We're delighted to hear that the communication and scheduling improvements have made a positive impact on your experience at Swickard GMC of Palmer. It's great to know Gary and our team are making a difference. Thank you for sharing your appreciation!

November 12, 2024

We were unable to find my online appointment. But the guys were able to get me in and get my problem taken care of anyway. Total time in the shop was 20 minutes. I’ve always been impressed of the More

by Johnparret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 13, 2024 -

Swickard GMC of Palmer responded

We're glad to hear that our team at Swickard GMC of Palmer was able to accommodate you and resolve your issue quickly. We appreciate your continued trust in us for service!

November 10, 2024

Dealership was clean and employees are professional and knowledgeable on all the vehicles we looked at. I have NEVER been given a tour of the ENTIRE dealership to include the service department and parts d More

by bradley.gudgel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus, Daniel
Nov 11, 2024 -

Swickard GMC of Palmer responded

Bradley, we're delighted to hear that you had such a comprehensive experience at Swickard GMC of Palmer! Our team takes pride in showcasing our facilities and ensuring you're well-informed. Thanks for sharing your positive feedback!

November 10, 2024

I am always greeted by first name, which I love, makes it more personable. They always ask all the right questions and converse with me regularly while I wait to let me know how it is going. More

by Deena
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 11, 2024 -

Swickard GMC of Palmer responded

Deena, we're delighted to hear that our team at Swickard GMC of Palmer makes your visits feel personal and keeps you informed throughout the process. Thank you for sharing this wonderful feedback!

November 07, 2024

Hart is a wonderful person to work with. He takes the time to run a check on my car to make sure everything is running good on my car and answers any questions that I might have. Right down More

by rlquis1978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hart
Nov 08, 2024 -

Swickard GMC of Palmer responded

We're delighted to hear that Hart provided such attentive service at Swickard GMC of Palmer! It's great knowing he took the time to ensure everything was in top shape for you. Thank you for sharing your experience with us!

November 05, 2024

Hart was great to work with, He’s kind and welcoming. Im disappointed that my one and a half hour appointment turned into 3.5 hours. I also asked that my tires get placed, wrapped back in my tarp provid More

by TA
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hart
Nov 06, 2024 -

Swickard GMC of Palmer responded

Thank you for sharing your experience with us. While it's great to hear that Hart provided a welcoming service, I'm sorry about the extended appointment time and issues with tire handling - I can imagine how frustrating that had to be. We strive for better communication and care in our services, but we really dropped the ball here. I appreciate your feedback, as it helps us improve. Your comments will be shared with the service management team and dealt with internally. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Terry Collins- Customer Experience Team Lead CustomerExperience@Swickard.com

October 23, 2024

Excellent Service wish all the other dealerships were as knowledgeable and Trustworthy as y’all thanks again More

by milkmaninakdylwn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hart
Oct 24, 2024 -

Swickard GMC of Palmer responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Swickard GMC of Palmer provided knowledgeable and trustworthy service. We appreciate your support and look forward to serving you again in the future!

October 17, 2024

Thank you for the wonderful car. Very nice and comfortable car showroom, polite staff, I don't speak English very well, but Alex helped me, a very nice person. More

by Yevhen Yarovenchuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Valdez
Oct 18, 2024 -

Swickard GMC of Palmer responded

Yevhen, we're glad to hear that Alex and the team at Swickard GMC of Palmer made your experience enjoyable. Thank you for sharing your feedback!

October 11, 2024

From sales to service to management, everyone at this dealership is just the best! They will take very good care of you, always More

by trekbuff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hansen, Chris Zello, Danny Moffitt, Gary
Oct 15, 2024 -

Swickard GMC of Palmer responded

We're delighted to hear that you had such a positive experience with our team at Swickard GMC of Palmer! Thank you for the kind words, and we look forward to taking care of your needs in the future.

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