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Swickard GMC of Palmer

Palmer, AK

4.7
45 Reviews

6275 E Blue Lupine Dr

Palmer, AK

99645

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45 Reviews of Swickard GMC of Palmer

November 05, 2024

Hart was great to work with, He’s kind and welcoming. Im disappointed that my one and a half hour appointment turned into 3.5 hours. I also asked that my tires get placed, wrapped back in my tarp provid More

by TA
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hart
Nov 06, 2024 -

Swickard GMC of Palmer responded

Thank you for sharing your experience with us. While it's great to hear that Hart provided a welcoming service, I'm sorry about the extended appointment time and issues with tire handling - I can imagine how frustrating that had to be. We strive for better communication and care in our services, but we really dropped the ball here. I appreciate your feedback, as it helps us improve. Your comments will be shared with the service management team and dealt with internally. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Terry Collins- Customer Experience Team Lead CustomerExperience@Swickard.com

October 23, 2024

Excellent Service wish all the other dealerships were as knowledgeable and Trustworthy as y’all thanks again More

by milkmaninakdylwn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hart
Oct 24, 2024 -

Swickard GMC of Palmer responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Swickard GMC of Palmer provided knowledgeable and trustworthy service. We appreciate your support and look forward to serving you again in the future!

October 17, 2024

Thank you for the wonderful car. Very nice and comfortable car showroom, polite staff, I don't speak English very well, but Alex helped me, a very nice person. More

by Yevhen Yarovenchuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Valdez
Oct 18, 2024 -

Swickard GMC of Palmer responded

Yevhen, we're glad to hear that Alex and the team at Swickard GMC of Palmer made your experience enjoyable. Thank you for sharing your feedback!

October 11, 2024

From sales to service to management, everyone at this dealership is just the best! They will take very good care of you, always More

by trekbuff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hansen, Chris Zello, Danny Moffitt, Gary
Oct 15, 2024 -

Swickard GMC of Palmer responded

We're delighted to hear that you had such a positive experience with our team at Swickard GMC of Palmer! Thank you for the kind words, and we look forward to taking care of your needs in the future.

October 01, 2024

Very helpful and understanding during a difficult time! Very communicative and respectful. Didn’t stop until the real underlying issues were found. More

by Zee
Recommend Dealer
Yes
Employees Worked With
Justin Hardrick
Oct 02, 2024 -

Swickard GMC of Palmer responded

We're glad to hear our team at Swickard GMC of Palmer could assist you during a challenging time. Thank you for highlighting their dedication and communication!

September 26, 2024

Service was excellent. The factory recall was brought to attention and fixed the next day without a scheduled appointment. Very polite customer service that you do not find More

by terry.patty.fike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know their name
Sep 26, 2024 -

Swickard GMC of Palmer responded

We're delighted to hear that our team at Swickard GMC of Palmer provided excellent service and promptly addressed the factory recall. Thank you for your kind words, and we're glad we could make your experience a positive one!

September 13, 2024

They got me in fast for a recall before I left on my trip. so I could safely tow my camper. More

by nortonalaska
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hart
Sep 16, 2024 -

Swickard GMC of Palmer responded

Nortonalaska, your kind review warms our hearts! Thank you from the Swickard GMC of Palmer Team.

September 13, 2024

Only used service department. Two very positive experiences. Diesel mechanic (Tim) is very knowledgeable and explained things well. Gary communicated well and is upfront on sc More

by haggardsak
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim, Gary
Sep 16, 2024 -

Swickard GMC of Palmer responded

Thank you for sharing your positive experiences with our service department at Swickard GMC of Palmer! We're glad to hear that Tim and Gary provided knowledgeable and clear communication. We appreciate your support!

September 05, 2024

The service with Lori at the Body shop was outstanding, Her and her team went above and beyond to make the repairs as quick as possible. More

by lstrahler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori, Tank, & Vicky
Sep 05, 2024 -

Swickard GMC of Palmer responded

Thank you for sharing your experience! We're delighted to hear that Lori and the team at Swickard GMC of Palmer provided outstanding service. We appreciate your support!

September 03, 2024

Very good communication. Service performed on time given. Helpful in understanding problem. Great guy's in service department. More

by tolson
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Fisher
Sep 04, 2024 -

Swickard GMC of Palmer responded

Tolson, thanks for the great feedback! We're glad to hear our service team at Swickard GMC of Palmer provided timely and helpful communication. We appreciate your support!

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