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Swickard Chevrolet Buick GMC Cadillac of Anchorage

Anchorage, AK

4.3
68 Reviews

1300 E 5th Ave

Anchorage, AK

99501

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68 Reviews of Swickard Chevrolet Buick GMC Cadillac of Anchorage

March 30, 2024

Super helpful counter staff and my service was done quickly and correctly. I'll definitely bring my car back here if I need dealer service More

by clayton74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall name
Apr 01, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Clayton, we're glad to know our team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage was able to provide you with prompt and straightforward service. We appreciate your feedback and look forward to assisting you in the future!

March 26, 2024

Sabrina was very professional and really enjoyed doing her job. Really showed how she could be trusted and understood the importance of good communication. More

by Amosjeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina, Eric
Mar 26, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're delighted to know that Sabrina's professionalism and communication skills made a positive impact on your experience at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. Thanks for the review!

March 21, 2024

Very professional, answered questions, because I was Almost late picking up car, they never rushed me. Be back in a few months More

by mlhjbmail
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Mar 21, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're glad to know you had a positive experience with us at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. We always aim for professionalism and patience, so it's great that we hit the mark! See you in a few months!

March 15, 2024

Based on everything that I have experienced over the last month dealing with them, I would not recommend the service department or dealership to anyone. Please, go somewhere else. More

by Gabbyrhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina and Cheri
Mar 20, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Gabby, I'm sorry to read about your experience. We strive for excellence in all areas of our service and it's disappointing to know we fell short during your visit. Your feedback is important as it helps us improve, so if you're open to discussing this further, please reach out at your earliest convenience. Thank you, Leadership Team - customerexperience@swickard.com

March 12, 2024

This is a hard review, Swickards service department would have to improve to be labeled as horrible. My truck has thrown 3 engine lights in the first 500 miles since new bought in 2024. The experience has be More

by molson26
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina, Wannabe tough guy
Mar 12, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're truly sorry to read about your experience with our service department. It's clear we've missed the mark and this is not reflective of the high standards we aim for. We appreciate you recognizing Sabrina's efforts amidst these issues - she indeed does her best in all situations. Your feedback will be taken seriously as it helps us improve our services moving forward. Please reach out to the email address listed below with your full name and contact number so that we can discuss how to make things right here; your satisfaction matters greatly to us! Thank you, Leadership Team - customerexperience@swickard.com

March 11, 2024

Swickard Anchorage 0:34 0:34 View all Swickard Anchorage 4.0 (1.4K) Car More

by mrmikesemail16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 12, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you, Mike, for stopping by to leave Swickard Chevrolet Buick Cadillac & GMC of Anchorage a 5-star review!

March 07, 2024

Good people. It's Wednesday and I have a lot to do today to come up with fifteen works right now. More

by gswoffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Kelley
Mar 07, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for reviewing Swickard Chevrolet Buick Cadillac & GMC of Anchorage! We will pass along your kudos to our team. Take care!

March 01, 2024

Dan Starr was a true sales professional. No pressure. Knowledgeable. Happy to have had him as my salesman. Love my new Acadia. More

by Lopetrone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Start
Mar 01, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're delighted to know that Dan provided a top-notch, pressure-free experience for you at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. Enjoy your new GMC Acadia and thanks for the review!

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