Suzuki of Manchester

I am fairly certain that under warranty they replaced my transmission so they could charge back VW corporate. After the transmission was replaced the Golf TDI had lackluster acceleration. That transmission transmission so they could charge back VW corporate. After the transmission was replaced the Golf TDI had lackluster acceleration. That transmission failed and it was replaced again. A few weeks ago, I brought the Golf in for service due to rattling. I thought it was something with the exhaust. I brought it in for diagnosis and they said the catalytic converter needed replacing for $945! What was rattling was something in the trunk. After I took the item out the rattling ceased. I never did the repair and my car still works great. Be careful of any high cost repairs. They may be unwarranted. More

Bought my brand new car there last year. Shouldnt have bought it there after the sales manager yelled at me over the phone over a $300 difference in price. I liked the sales person, who isnt there anymor bought it there after the sales manager yelled at me over the phone over a $300 difference in price. I liked the sales person, who isnt there anymore, so i bought it from him. The service dept. has been fine until Kathy left for another job. The most recent issue is still pending. I have a rental car until they fix the problem on my car correctly. It has been in their service dept. for over a week for a minor repair. THE PARTS DEPT. ALSO OVER CHARGES!!! A quart of synthetic oil at this dealership costs 8.25, its only 6.25 at almost every other dealer in New England. After they give me my car back they will never see me again. I will give them this much, though. Pretty much everyone I have talked to has been professional and courteous. Too bad they are not capable of doing the job right the first time. or the second time. or the third.....you get the point. More

Car was in for simple repair. After paying too much for the repair (and a rental car since they don't do loaner vehicles unless you complain to the right people there) I find the repair was not done correc the repair (and a rental car since they don't do loaner vehicles unless you complain to the right people there) I find the repair was not done correctly and needs to be redone. The service attitude was "bummer. bring it back in. We don't have a car for you to get to work in - but you can rent another one". Thanks for nothing! The last 2 times I brought my car there they were unable to even put the correct oil in it, even though the VW manual and myself specifically stated SYNTHETIC oil was needed. One they fix this, I won't be back with ANY sales or service issue. They are pathetic! More