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Sutherlin Volkswagen Lithia Springs

Lithia Springs, GA

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139 Reviews

1981 Thornton Road

Lithia Springs, GA

30122

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139 Reviews of Sutherlin Volkswagen Lithia Springs

December 20, 2023

EJ was an amazing salesman. I called back about my license plate and they were more than Helpful. More

by morris.singletary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rochette Hairston
October 06, 2022

The sales managers here are very dishonest. They will give you a drive off quote via text and email and when you show up the car is nothing like advertised. "Certified Car" was extremely filthy More

by shawn0389
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayman, Maurice, Rich
August 14, 2021

Big thanks to Andrew Beacham at Heritage Vw of Lithia Spring! I came in with current car issues, and very little to work with, but Andrew and the staff worked hard to make sure that I left with a brand n More

by Quita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Beacham
December 01, 2020

In 2020 this Location decided to CALL THE POLICE ON 2 BLACK MEN (MY COUSIN AND I ) BECAUSE WE REQUESTED A REFUND REGARDING A FRAUDULENT TRANSACTION they engaged. MY BROTHER WENT THERE TO BUY A CAR 2 WEEK More

by Je
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rochette Hairston
September 21, 2020

I made an internet appointment just like I have in the past, to schedule my FREE oil change for life for my 2013 Passat. When arriving at the dealership service for drop off, I was told that the dealersh More

by Jeff K
Recommend Dealer
No
Employees Worked With
unknown guy in service office
January 28, 2020

I walked in looking for a new car and the staff worked with me through the process and got me in the car I was looking for thanks More

by Luis
Recommend Dealer
Yes
Employees Worked With
Tony , Jason
January 18, 2020

Parts were not available for my auto. Service Techs did not look my Routan over well! I went to Chrysler the next day and they showed me that my water pump was leaking! More

by Mac
Recommend Dealer
No
Employees Worked With
Patrick Bellendier
Jan 22, 2020 -

Sutherlin Volkswagen Lithia Springs responded

Mac, thank you for taking the time to provide us with your feedback and bringing this to our attention. We'd like to learn more about your recent visit and see if we can turn this around for you. If you are open to discussing, please contact us at (770) 872-0033 and ask to speak with our Service Manager, Demertrick Harris, or any other available service manager.

December 15, 2019

Mr. Jerry at Heritage service department is the best. He is always there when I go for a service. He really makes that department great More

by austellgyrl
Recommend Dealer
Yes
Employees Worked With
Mr. Jerry
December 09, 2019

Mr. Jerry was very professional and accurate. He is also very humble and honest. Always ready to give the extra step. I appreciate how he explains in detail how the process of however or whatever service I More

by JoyHam
Recommend Dealer
Yes
Employees Worked With
Mr. Jerry! Service
October 31, 2019

Great service, excellent communication, and very friendly. Everyone always willing to stop and talk about anything and everything. Answer any questions you may have about your service. More

by Tgragg33
Recommend Dealer
Yes
Employees Worked With
Jerry Walters, Rochette Hairston
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