Sutherlin Volkswagen Lithia Springs

Very good experience Very pleasant experience service was performed fast and efficient manner had a overall great experience would recommend them to anyone that looking fo Very pleasant experience service was performed fast and efficient manner had a overall great experience would recommend them to anyone that looking for good work and customer service More

Call friday. Explained the issues Was given appt 12:30. Told Patrick problems said close at 4. Didnt have time. nothing done. Waisted gas time Told Patrick problems said close at 4. Didnt have time. nothing done. Waisted gas time More

Excellent Service I had a spur of the moment walk-in. I was helped immediately by a kind and friendly face. So helpful! Quick and efficient! I will return! I had a spur of the moment walk-in. I was helped immediately by a kind and friendly face. So helpful! Quick and efficient! I will return! More

No is an answer If you can't afford extras don't pressure us. Don't guilt us. And for heavens sake don't argue with us. No no If you can't afford extras don't pressure us. Don't guilt us. And for heavens sake don't argue with us. No no More

The Word is SERVICE, SERVICE, CUSTOMER SERVICE Jerry Walters is the Poster Child for GREAT CUSTOMER SERVICE - HANDS DOWN. - the Perfect lead for the work that comes from the mechanical department. Jerry Walters is the Poster Child for GREAT CUSTOMER SERVICE - HANDS DOWN. - the Perfect lead for the work that comes from the mechanical department. Any slogan is applicable here - "Satisfaction Guaranteed", "Service is Job 1", "You're in Good Hands" ---- Thank You More

The absolute best Service Advisor! The main reason I am still driving Volkswagens is because of the level of service I receive! Gerry is the absolute best! Great customer service is har The main reason I am still driving Volkswagens is because of the level of service I receive! Gerry is the absolute best! Great customer service is hard to find nowadays but Gerry has always been consistent with giving me the best possible service. This is my 4th Volkswagen and I will always come back here as long as the service doesn't change! Hats off Gerry, you are the best! More

Amazing experience My wife and I traded in our Jetta for a Tiguan. Marquise was amazing from start to finish. He was upfront and didn't waste our time nor his. Plus he w My wife and I traded in our Jetta for a Tiguan. Marquise was amazing from start to finish. He was upfront and didn't waste our time nor his. Plus he was very funny. The financial adviser that we signed papers with was amazing as well. She explained everything and also asked if we had questions throughout the process but she had explained everything so well we didn't have any questions. Our overall experience was great. We have bought 2 cars from this same dealership but this was by far the best experience we have ever had. More

Good but long wait The service I received was very good and the staff were very friendly but I have to wait for almost 3hrs just to get my oil changed. The service I received was very good and the staff were very friendly but I have to wait for almost 3hrs just to get my oil changed. More

Great service. Arrived upset.....left happy. Patrick was friendly and assured me I would be back on the road in just a few minutes. They even washed my car. Arrived upset.....left happy. Patrick was friendly and assured me I would be back on the road in just a few minutes. They even washed my car. More