Sutherlin Nissan of Orlando - Service Center

I had my car towed into service because it wouldnt start. It was determined that computer was dead and could not be repaired. Nissan no longer manufactured them since my car was 10 years old. Doug, servic It was determined that computer was dead and could not be repaired. Nissan no longer manufactured them since my car was 10 years old. Doug, service advisor, searched until he was able to find a rebuilt one. Doug contacted me several times to keep me updated. Service above and beyond. More

If Angels exist in this earth I am sure Mr. John Bartolotta on the service department is an Angel. He provide excellent customer service above and beyond, he provide outstanding customer service. Al Bartolotta on the service department is an Angel. He provide excellent customer service above and beyond, he provide outstanding customer service. Always smile to greeting customers he helped the customers and he is very professional all the time. I owe a big gratitude to Mr. Bartolotta. He deserve a big super star for his great service and excellent customer service the he provide to all customers. More

When you go shopping, they treat you like a king, but after you buy the best deal yesterday, my wife took him for a light that lit on the board and the treatment was the worst for all the service personn after you buy the best deal yesterday, my wife took him for a light that lit on the board and the treatment was the worst for all the service personnel, only Mr. Camilo is saved. and the problem in the car is still tomorrow I'm going to see what they say. More

Tried sales and service failed both times Went with my wife to buy two new Altimas. Our sales consultant was great. Then the sales manager came over and said we need all kinds of money down. I Went with my wife to buy two new Altimas. Our sales consultant was great. Then the sales manager came over and said we need all kinds of money down. I never put big down payments. He was kinda rude about it too. Left and went to next Nissan dealer and left same day with both our new Altimas with no money down. So now I said let's try the service dept. Arrive ask for oil change then I'm lied to about vehicle requiring synthetic oil. Cannot show me documentation for this but insisted on it stating I will void my warranty lol. So here I am at another dealer getting my oil change and not being lied to. Sorry Sutherlin you will never see our business ever not will we ever recommend you as a dealer. More

Upset customer I went and got an oil change for my wife car. I had a flyer with a coupon for 15 percent off. The oil change was orginal 39.99 . Upon leaving I questi I went and got an oil change for my wife car. I had a flyer with a coupon for 15 percent off. The oil change was orginal 39.99 . Upon leaving I question the service cashier, how my bill get up to 47.99, if 15 percent was applied. She said they charge you 6.00 for the use of mechanical tools. I responded that bull, nevertheless i call to speak with service manager and never received a call back. Also, if charges are supposed to be add, it should be included in the price not additional . In conclusion, I also left with dirty car. More

Excellent customer service I bought two new vehicles from Susan Nguyen. Every time I come in for service. She always come by to said hello with a friendly smile. I enjoyed comi I bought two new vehicles from Susan Nguyen. Every time I come in for service. She always come by to said hello with a friendly smile. I enjoyed coming to Sutherlin Nissan to do my service and buying all my vehicles from them. The Service staff always take good care of me and my family. I highly recommend Sutherlin Nissan to all my family and friends. More

No support for Leafs Sutherlin used to be the dealer to go to if you owned or wanted to own a Nissan leaf. We purchased 2 leafs with the promise that Sutherlin Nissan, alo Sutherlin used to be the dealer to go to if you owned or wanted to own a Nissan leaf. We purchased 2 leafs with the promise that Sutherlin Nissan, along with other local dealers would make EV life easier by providing level 3 chargers for our cars. Sutherlin Nissan has not fulfilled that promise by allowing the level 3 charger to be out of service for the past 6 months. If Sutherlin doesn't get their act together, when March rolls around many Leaf owners in central Florida will be dropping deposits on the Tesla model 3 and jump ship. Do the right thing Sutherlin..... More

absolutely love sutherlin nissan!! I love George!!! He's the sweetest.,he never let's me down. I consider Nissan to be part of my family. Everyone is very attentive friendly and have gr I love George!!! He's the sweetest.,he never let's me down. I consider Nissan to be part of my family. Everyone is very attentive friendly and have great exceptional customer service. I've been a customer since 2008 and will continue being a loyal customer to Nissan. If I bought a car from a different dealer ship I'd feel like I'm betraying Nissan. Keep up the good work guys love u all. Happy holidays to you all!!!!! More

George Fata is great!! George Fata waa great!! He was very friendly and made the wait go by quickly. He even whips up some delicious homemade ice cream. Thanks George! :) George Fata waa great!! He was very friendly and made the wait go by quickly. He even whips up some delicious homemade ice cream. Thanks George! :) More

Jessica was very courteous, informative and attentive to my needs while multitasking and handling multiple service requests. There was not a moment where I felt she was not giving me her full, undivided at my needs while multitasking and handling multiple service requests. There was not a moment where I felt she was not giving me her full, undivided attention and working to give me the best possible customer experience. World class employee and highly recommended. More