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Sutherlin Nissan of Orlando - Service Center

Orlando, FL

4.6
1,394 Reviews
Call Service Center (407) 792-3972

1,394 Reviews of Sutherlin Nissan of Orlando - Service Center

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July 17, 2023

My service guy, Doug is GREAT, but your rates are very high! Try lowering them! More

by Msnshnluvr@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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July 17, 2023

I am always satisfied when I take my car in for service. Staff is great. More

by LOULUVSMARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dough
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July 17, 2023

Purchased a remanufactured Nissan CVT with only 1 year or 12,000 mile warranty. Wish it was longer but it is what it is I guess. Repair price was fair compared to other Nissan dealers. Very quick turnaround More

by William Simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver Tony was pleasant.
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Jul 19, 2023 -

William Simmons responded

Nissan rewards aren't used anymore according to service manager and service adjuster. Ridiculous. After x6 calls I was documented spending $140.59 when I actually spent $5000.00 on a CVT Transmission. What a scam and I spoke to sales manager since general manager was out. I was told he would look ito it and still nothing. I use Universal and Gainesville nissan still and they tell me everyone uses their reward points for service and vehicle purchases. This is fraud by Sutherlin nissan and want it corrected or will get consumer affairs involved and anyone website or leadind to upper nissan management. I will not stop.

Jul 19, 2023 -

William Simmons responded

I want my $5000.00 cvt purchase amount correctly added to my nissan rewards. JB was my service advisor. Thank you in advance for correcting this.

July 17, 2023

Excellent service. .. Johnny always takes care of me. My visit was very fast. Thank you. More

by MGOODR32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2023

Excellent service - have been a customer for over 12 years. Will continue to always have my vehicles Serviced there! More

by GEORGECHACON39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Hollen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2023

Although, I came close to technicians leaving, Guy provided exceptional support and service to take care of my vehicle. More

by GVWILKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Mccumber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2023

John Bartola the service mgr is great to deal with he always makes sure my work is done correctly and my truck is always clean More

by fishwood77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Fata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2023

I've answered prior no more explanation. Too be honest this survey is very controlled More

by Godsapple911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Carrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2023

Guy was very professional and efficient. Work was done promptly. Car wash was a plus. More

by tomhargrave1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Mccumber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2023

I love to take my car for service . Customer service awesome and knowledgeable and staff friendly and attentive to our questions. More

by miriam.negrita
Recommend Dealer
Yes
Employees Worked With
Don’t have the name
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