Sutherlin Nissan of Orlando
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Doug was the BEST! ! And very easy to talk too. The whole team was great. ! And very easy to talk too. The whole team was great. More
Everyone is very nice. The service department is very knowledgeable about my car. Very Helpful. The service department is very knowledgeable about my car. Very Helpful. More
The employees are very professional and helpful and we would definitely recommend your dealership to our friends and neighbors would definitely recommend your dealership to our friends and neighbors More
The representative did not listen to my issue. The left wheel has a sound, and he just said, "It is nothing. This is a brand-new car; should Nissan address any concerns? I am so disappointed. The left wheel has a sound, and he just said, "It is nothing. This is a brand-new car; should Nissan address any concerns? I am so disappointed. More
Johnny Barrington is great. He explained the service and a breakdown of the costs. I would use Sutherlin Nissan of Orlando again. He explained the service and a breakdown of the costs. I would use Sutherlin Nissan of Orlando again. More
Anna was terrific. Took care my oil change and tire rotation promptly. No trying to up sell Cleaned my car inside and out. I was completely happy !!! Took care my oil change and tire rotation promptly. No trying to up sell Cleaned my car inside and out. I was completely happy !!! More
The price on parts and service repair are extremely high. We're living in a very difficult time. We're living in a very difficult time. More
I really appreciated how they gave me plenty of time to look over the lot before they helped me. It gave me the chance to narrow down the exact car I wanted. I ended up going with the 2024 Nissan Rogue. I look over the lot before they helped me. It gave me the chance to narrow down the exact car I wanted. I ended up going with the 2024 Nissan Rogue. I was very pleased with the customer service! I only have two complaints about my experience. I spun the wheel and won $20 cash and they have not given it to me in person or via mail yet. Still waiting and I bought the car almost two weeks ago. And secondly, the dealership only gave me 2k for incentives with a 19k trade-in and 7k down payment. They didn't even match their online incentive which states 4k online. They could have done better with what they offered given that I am a repeat customer with great credit! Other than that, Jimmy is great! Best sales person I have ever worked with at any dealership. He literally helped me find my dream car! I'd recommend him to anyone. More
I am very disappointed with your finance department especially the the person who handled the transaction and Quoted me finance charge of 5.5 % apr . He did not give me any paper work my son was in a h especially the the person who handled the transaction and Quoted me finance charge of 5.5 % apr . He did not give me any paper work my son was in a hurry because he got called into work because one of their employees did not show. He originally quoted me 5.9% and I told him I am not comfortable with that payment he said he will adjusted it and give me new papers to sign in a hurry and quoted me a payment of I think $ 546.00 including all charges and the extended warranty. I also came back the next day to my surprise the interest rate is 5.9% which raises my payment to almost $600.00 . He promised to cancel the extended warranty. But my payment will remain the same for the terms of the loan. Honesty in your organization is not credible. Thanks for your service. More