Sutherlin Nissan of Orlando

I just left your dealership and was very happy with the service I received from from everyone in the parts department. George especiallly went out of his way to help me!!!He was also very friendly and poli service I received from from everyone in the parts department. George especiallly went out of his way to help me!!!He was also very friendly and polite. I will be back. Thanks Sara Rodgers More

Great service all around. I got a great deal and negotions were a breeze. The finance department was not pushy at all. I have kids and they were very unserstanding and patient. Aweseome dealership. negotions were a breeze. The finance department was not pushy at all. I have kids and they were very unserstanding and patient. Aweseome dealership. More

Mr. Hollen is a Service Advisor and one of the best customer service providers that I have ever encountered. From my first contact to the last, he was extremely friendly, helpful and professional. He customer service providers that I have ever encountered. From my first contact to the last, he was extremely friendly, helpful and professional. He represented the Sutherlin dealership and the Nissan corporation with excellence. At every step of a very serious service issue with my 2008 Nissan Sentra, Mr. Hollen explained the process and kept me informed of the process. He seemed truly interested in me as a cutomer and a person, not just another "number", like I've experienced elsewhere. It's also obvious that he is loyal to Nissan and to the Sutherlin dealership. I'll always ask for Mr. Hollen for future service and maintenance needs. This is my third Nissan. I've owned a Stanza, an Altima and my current Sentra. This most recent expreience only confirms that my next new car will be another Nissan (hopefully a Maxima!). Keep up the good work ... unfortunately, it's rare these days. Charles Russell Orlando, Florida 407-595-7327 More

Dan helped me out today during a time I needed it most. Dan helped me out today during a time I needed it most. He was very courteous, helpful, and sincere in his approach. Thank you Dan for all your hel Dan helped me out today during a time I needed it most. He was very courteous, helpful, and sincere in his approach. Thank you Dan for all your help! :-) More

BEST Nissan dealer in Florida!!!!! Out with the old way of doing business and in with the new. I appreciate how upfront and honest the team was. of doing business and in with the new. I appreciate how upfront and honest the team was. More

I was very impressed with Jonathan Szafran's service. He was cordial,efficient and very helpful. in less than 3 days, Jonathan and his service dept. diagnosed my Altima's problem and had a new transmission was cordial,efficient and very helpful. in less than 3 days, Jonathan and his service dept. diagnosed my Altima's problem and had a new transmission installed along with an oil change.I highly recommended Jonathan and the Service Dept. Thank You, Joel A. Spector, Esquire More

George Fata is an amazing person, I was fairly upset when I walked into his department due to some miss information about my warranty he quickly took control of the situation and made me feel so much better, I walked into his department due to some miss information about my warranty he quickly took control of the situation and made me feel so much better, helping me resolve my problems. Sutherlin Nissan needs to hire more employees like him. His customer service skills are amazing and I hope that he is being recognized for his hard work and dedication to your company!!!! Sierra More

First: Dan was very helpful on the phone and getting me serviced quickly Second: David provided me with numerous pricing for different parts and was able to show me how to change the battery on my remote serviced quickly Second: David provided me with numerous pricing for different parts and was able to show me how to change the battery on my remote car opener. Third: George was very friendly and helpful with further questions. More

I recently purchased a 2013 Altima. The sales personnel I recently purchased a 2013 Altima. The sales personnel was very corteous and without pressure we were able to negotiate a very fair deal. US Marine I recently purchased a 2013 Altima. The sales personnel was very corteous and without pressure we were able to negotiate a very fair deal. US Marine and Tobic costumer service totally changed my previous opinion of a car salesman. They are trully commited to provide great service with a fair price. My first service call for this car came 08/07/2012. I always knew that new models have bugs and other miscellaneous issues that may requires warranty calls and miscellaneous recals; however, John Barrington provided me with great service and took care of the problem. The Service and Parts team were excellent to my wife and I. Mr. George Fata (Parts Manager) was very polite and corteous. Overall, prior dealing with Sutherlin and this staff. All my car buying experience were negative and unplesant. Sutherlin have prove me the following: 1- That I am a costumer and I was treated very fair on my purchase. (FYI they have to make money otherwise they will not be in business, but I can assure you will be will get a great car for a fair price) 2- The team is honestly proud and commited to great service and costumer relationship. More

I called to inquire about a vehicle and reached Samantha. She was unable to give me specifics about it so she passed me on to her "manager" John Leone. As I was asking him about the differences between thi She was unable to give me specifics about it so she passed me on to her "manager" John Leone. As I was asking him about the differences between this particular vehicle and others like it, he became aggitated, started raising his voice at me, and acted as if I was bothersome to him simply because I was asking questions about a vehicle I was interested in purchasing and stated that he couldn't provide me the information. John was extremely RUDE, DISRESPECTFUL to me as a customer, and UNKNOWLEDGABLE of the vehicles he is selling. Surprised at his bad attitude, lack of customer etiquette, and much to my surprise, I requested to speak with his manager. I then spoke to US Marine, I asked him the same question I asked John and he immediated answered it for me which explained everything. I asked US to speak to John about the way John Leone treats customers because people like are the "Bad Apple" that ruins the reputation of any organization. More