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Sutherlin Nissan of Orlando

Orlando, FL

4.6
2,247 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments. Thank you. Your friend in the car business. U.S. Marine G.M.
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8125 E Colonial Dr

Orlando, FL

32817

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Showing 2,247 reviews

April 01, 2025

Being a thief is an ugly thing but being a thief and shameless is disgusting and this Nissan dealer is a disgrace not only to the brand but to the industry. I took my car in they gave me a diagnosis and More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana
March 21, 2025

My aunt took her Nissan rogue forms oil change and a tire rotation and they replaced her tires without her permission and would not let her leave without paying for the new tires. They wouldn’t put her old t More

by redsoul210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Christie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Barrington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Carrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hollen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Mccumber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wiggins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

redsoul210 responded

*UPDATE* Upon chatting with the dealership, they claim they had verbal authorization, when that wasn’t the case. She was never told the cost of the service before it was performed. Due to some fraud or miscommunication or both, my aunt is stuck with this bill. I’ve never seen a dealership work out a $1,200 service bill with no paperwork or documentation. They wouldn’t put her old tires back on or let her leave without a payment plan being setup. My aunt is an elderly widow on social security and how they would take advantage of the most vulnerable makes me sick.

March 12, 2025

Johnny is always excellent at providing top-notch service. He is one of the main reasons I will continually keep my service needs with Sutherlin. More

by DFIGUEREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Guy provides exceptional service each and every time we come to Nissan. We appreciate you, Guy! More

by ASHLEY.G923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Mccumber
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Santana was excellent and very attentive for what we was looking for and help us with are purchase. More

by GITO_MEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Rafael Cruz is an excellent salesman, he was very patient with me and answered all my questions. Thank you so much Rafael. YOU ARE THE BEST. LONG LIVE TO SUTHERLIN NISSAN <3 More

by mariovelabaldeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Cruz
January 04, 2025

Eduardo Del Rio was very customer service oriented and meet all my needs,all questions answered More

by FRANKIE.HARRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Del Rio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Service Advisor was very helpful. He was able to help me with the services I needed for my truck. More

by CESARDAKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bartolotta
December 31, 2024

I think Sutherlin Nissan of Orlando is a great dealership. They are professional, efficient and very courteous in all areas from purchasing the car to maintenance of it. Thank you! More

by SERENITY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Justo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Staff were very professional! Facility was clean! Refreshments provided free of charge! Vehicle was serviced and returned in a timely fashion! More

by terrygulley58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Christie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Barrington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana
1
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