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Sutherlin Nissan of Orlando
Orlando, FL
2,164 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments.
Thank you.
Your friend in the car business.
U.S. Marine
G.M.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,164 reviews
November 20, 2024
the service writers had the knowledge and ability how to handle your personal issues regarding resolving problems on my vehicle. CUSTOMER SATISFACTION IS ALWAYS 100%...... handle your personal issues regarding resolving problems on my vehicle. CUSTOMER SATISFACTION IS ALWAYS 100%...... More
by aol25181722*
Verified CustomerEmployees Worked With
Other Employees :
Juan from the Parts Dept. a 5star performance.
November 20, 2024
Guy is very friendly and professional as soon as I arrived Guy took great care of me throughout the process of getting my vehicle service. I recommend this dealership because they are always available arrived Guy took great care of me throughout the process of getting my vehicle service. I recommend this dealership because they are always available and prompt. Great service! More
by BMOUNTS
Employees Worked With
November 19, 2024
Doug is always a personable and nice guy and gives straight answers. I like dealing with Doug when I need service. straight answers. I like dealing with Doug when I need service. More
by john
Employees Worked With
November 18, 2024
I don't have any complaints about it, it was an excellent experience. Mr.Travis was waiting for us at the time we concord. experience. Mr.Travis was waiting for us at the time we concord. More
by FOlivo732
Employees Worked With
November 17, 2024
They know what to do with my car each time I come in for service service More
by L.ALPHA
Employees Worked With
November 17, 2024
I am always satisfied when I bring my car in for a service. They do honest work and gives alternatives for when a work needs to be done. service. They do honest work and gives alternatives for when a work needs to be done. More
by HJMIRABALLES
Employees Worked With
November 17, 2024
Great customer service my advisor was Doug H & mechanic was Kyle.. WHAT A GREAT DUO!! was Kyle.. WHAT A GREAT DUO!! More
by MHardi5
November 17, 2024
No nonsense, quick and courteous, professional service. Other dealerships could take a lesson from Sutherland. Other dealerships could take a lesson from Sutherland. More
by CDT7DEVILS
Employees Worked With
November 16, 2024
Mr. Wiggins' service exceeded my expectation as has been the since he became my Service Advisor. After each visit, I always say it is impossible for him provide better service. Each time I have been wrong. the since he became my Service Advisor. After each visit, I always say it is impossible for him provide better service. Each time I have been wrong. However, the service provided by Mt. Wiggins during my last visit, is absolutely the BEST service provided by any Service Advisor within the United States and during my military service in foreign countries He greeted me within THREE SECONDS of me driving into the service bay and before I had time to turn my car off. He has always listen patienly as I explain the service requested and I have ALWAYS been satisfied with the work performed by him and his TEAM. I truly hope that Sutherlin Nissan of Orlando recognize the superb quality of the service he provides and the fine example he sets for their Service Department. I STRONGLY recommend Mr. Wiggins be nominated for Nissan's Service Advisor of the year and I would proudly provide a statement supporting the recommendation. More
by WALTER254
Employees Worked With
