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Sutherlin Infiniti - Service Center

Prattville, AL

4.8
90 Reviews

90 Reviews of Sutherlin Infiniti - Service Center

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January 29, 2025

Love this service department, especially Derrick! They actually answer the phone, or call you back! They took me home when I couldn't wait (Pryson, I think) - so sweet and a good driver! They took ca More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in service Department, Pryson? - driver
January 27, 2025

Since purchasing my Infiniti I have had exceptional customer service. Derrick and his team are great at what they do and the service they provide! More

by KATCOBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick - Service Dept
January 17, 2025

The service was great! They acknowledged me as soon as I part my car. Top notch customer Service.I Will return again! More

by EOYOVWI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Great customer service, as I have always had with Derrick the service manager. While waiting for my vehicle to be serviced, the facility was clean and comfortable. More

by Ben T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick(Service Manager)
January 10, 2025

Great Customer Service! Timely response and Service representative, Derek is awesome. I would recommend to others. More

by JOHNSOL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

We received great customer service and speedy service while at the Surtherlin Infiniti. My family recommend them More

by PENDREL84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
January 08, 2025

Love the convenience of the local dealership! This is why I purchased here. Don’t move!!! More

by gailhead3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sawyer Jordan
January 05, 2025

Always receive 5-Star service from Mr. Derrick Terrell. He's the best! Great service all around! More

by NEWBLESSINGS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
January 05, 2025

Once again, this service department completely took care of my car very efficiently and friendly! More

by ARMSTRONGSHIELA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
January 03, 2025

EXCELLENT I GOT THERE A HOUR EARLY AND THEY TOOK CARE OF ME RIGHT THEN More

by GINGRAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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