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Sutherlin Infiniti - Service Center

Prattville, AL

4.8
64 Reviews

64 Reviews of Sutherlin Infiniti - Service Center

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November 14, 2024

While I appreciate getting scheduled for service quickly, I’m disappointed that they didn’t do a more thorough service. Tires and not fully inflated and I’m still worried about the battery failing over the w More

by PJALBIN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
November 05, 2024

The guys that serviced my car, was really nice , courteous and professional.Will use them again More

by MARIELEFLORE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in service and Mr.Belser in parts
November 02, 2024

Derrick is an awesome service manager! My dissatisfaction is now having to drive from Montgomery to Prattville "and" sit and wait, no pickup and delivery service, very small and crowded wa More

by GILESCJ31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager- Derrick
November 02, 2024

The service is rated second to none. Derrick and his staff provided great service that included a cleaning that made my car look new again. More

by YGRANT1US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Terrell
October 30, 2024

Derrick is a great service manager, Everything was done in a timely manner . Thanks you More

by RICHMILLER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
October 29, 2024

Everyone was very friendly. Dealership very clean and organized. Service was very timely. Would recommend to family and friends More

by CHARLOTTEREID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Chambers
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Thank you for excellent service. Mr. Derrick was so helpful and truly cares about his customers. More

by 123SHELLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Derrick in Service DEPT
October 27, 2024

I can always call the service department and they will put me on the day that I need service. I can always count on this dealership. I don’t have to wait and they will come to me if needed. More

by ALICIALF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in service
October 21, 2024

Derrick always takes great care of my car. There is never a long wait and it’s easy to schedule a convenient appointment. More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
October 20, 2024

Warm welcome Employees, great service , nice clean waiting area to wait on your vehicle or You can walk next door to the Mexican Restaurant for lunch or dinner. More

by TRACYLUMPKIN1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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