Susquehanna Chrysler Dodge Jeep Ram

I could not be happier with the service, knowledge and helpfulness my wife and I received from Cheyne Henry and from Damian Wissler. We have been quite pleased with our decision to purchase our new 201 helpfulness my wife and I received from Cheyne Henry and from Damian Wissler. We have been quite pleased with our decision to purchase our new 2011 Chrysler Town & Country Limited from Cheyne Henry and Susquehanna Dodge Chrysler Jeep. Cheyne was very helpful in every regard, and he was and continues to be most generous with his time and attention to detail. We have never had a salesperson explain the many features of our vehicle as thoroughly as Cheyne did during and following delivery. He spent as much time as needed to show us how to use all the new electronics. His knowledge is remarkable. When it came to price, Damian Wissler was also very helpful and knowledgeable. Both have been warm and friendly, and we feel the purchase of our new car, although not one of our favorite activities, was a pleasant and stress free experience. Although our time with the service department has, as you would expect, been minimal, our brief history with the service department has been excellent. Nevin, Jeremy and Collin have answered any questions we have had, they have quickly and efficiently corrected some minor issues with the car, and they have done so in a friendly and helpful way. We are very pleased with our new van, and we would certainly highly recommend Cheyne and Susquehanna Dodge Chrysler Jeep to our friends. More

I purchases my Overland based on the care, consideration and patience shown by Tricia. She took the time to understand what I wanted in a Jeep & helped me select the best Options to suit my needs & perso and patience shown by Tricia. She took the time to understand what I wanted in a Jeep & helped me select the best Options to suit my needs & personality. I would recommend her to all of my family And friends. Nevin has been great with my initial service and takes the time to respond to my service needs. Finally, I would like to mention both Cindy and Ricki who always made Me feel welcome, when I would come in. More

We went to Susquehanna Dodge Chrysler Jeep Ram. Looking to trade in my 2009 Ram on a Jeep SUV of some sort. We found out we loved the Liberty Renegade they had in stock. Tricia Harrison did everything sh to trade in my 2009 Ram on a Jeep SUV of some sort. We found out we loved the Liberty Renegade they had in stock. Tricia Harrison did everything she could in helping us get in the vehicle and get the most we could for our trade. She was never pushy, and gave us plenty of options including leasing. We ended up purchashing it a few days after initially going to look at it. I feel we got decent money for our trade, and we love the new renegade. Definitely look forward to working with Tricia and everyone at Susquehanna in the future. Thanks again everyone at Susquehanna DCJR. Ryan and Kayla! More

It was a pleasure to buy our second vehicle there. The It was a pleasure to buy our second vehicle there. The staff is very accomodating and attentive to every need. Tricia answered all of our questions It was a pleasure to buy our second vehicle there. The staff is very accomodating and attentive to every need. Tricia answered all of our questions and I feel got us the best possible price. We love our new cars and look forward to doing business there again. More

Randy was very professional, he knew that we were shopping a Ford Explorer and the Dodge Durango. He was not pushy, but continued to call us weekly to check on our progress. Rick Bair explained all shopping a Ford Explorer and the Dodge Durango. He was not pushy, but continued to call us weekly to check on our progress. Rick Bair explained all the options of leasing vs purchasing. At time of pick up Randy made sure to go over all the features of the Durango. More

Tricia Harrison and the entire staff of Susquehanna Dodge were very friendly and willing to accomodate me in my search for a new vehicle. Tricia responded in a timely manner to my e-mail inquiry about a spec were very friendly and willing to accomodate me in my search for a new vehicle. Tricia responded in a timely manner to my e-mail inquiry about a specific vehicle that I was interested in on their web site. She was very accomodating about working with my schedule to arrange a test drive and to discuss the details of the new car. The service staff was very effecient and timely in correcting the one small issue that needed fixed after I picked up my new vehicle. All of the staff was considerate and helpful during the process of my buying a new car. I would definitely recommend this dealership to friends and family. More

Bought a used Chevy pickup - priced a good bit below Kelly Blue Book. Traded in a BMW convertible - received above Kelly Blue Book value. Entire dealership staff was friendly. Salesman Cheyne Henry w Kelly Blue Book. Traded in a BMW convertible - received above Kelly Blue Book value. Entire dealership staff was friendly. Salesman Cheyne Henry was knowledgeable & efficient as well. A very 'no hassle' deal & surprisingly pleasant car shopping experience. Unusual & much appreciated. Highly recommended & will patronize again. More

Well what can we say about Susquehanna DCJ. First let's start about with the inital reason we chose to go to this dealership. We chose them because we were under the assumption that they were a small town start about with the inital reason we chose to go to this dealership. We chose them because we were under the assumption that they were a small town dealership. We figured with a place like that we would receive the best treatment, places like that seem to value their customers more. We were undecided on whether or not to buy a Dodge Nitro or a Dodge Caliber. We decided we were going to go with the Nitro because it suited our needs better. Our salesman was Randy Rohrer, and he was wonderful. Randy is not your typical pressuring salesperson. He was very informative about the vehicle we chose. He had a personality, which is a hard to come by quality in salespeople today. Randy made the process of choosing the right vehicle so much easier. Randy was very friendly and we would recommend anyone looking to purchase a new vehicle to check him out a SDCJ. Truth be told everyone that we encountered at SDCJ was very nice and professional. In the event we were to buy a new vehicle, I know we would go back to SDCJ. If your in the market for a new car don't just take our word for it stop in and vist Randy at Susquehanna DCJ. Oh and by the way, dont forget to ask him about the " NEW CAR DANCE" -S&A More

Sales - I visited Susquehanna Dodge Chrysler Jeep on two occasions to test drive a 2001 Jeep Wrangler. Both times I met with Ms. Pam DeRolf. Pam was friendly and very helpful. After the first visit I had occasions to test drive a 2001 Jeep Wrangler. Both times I met with Ms. Pam DeRolf. Pam was friendly and very helpful. After the first visit I had a few questions which I submitted via email. Pam responded within 24 hours with the answers. I decided on my second visit to make an offer. I also had a trade. After minimal and painless negotiations we arrived at great price for me. Also, part of the deal was to replace a broken cable that operates the flip up front seat. Service - I was able to make an appointment convenient to me to repair the seat. After I got home I discovered that one of the front speakers wasn't working. This was handled without question by the service department along with the seat cable. During my service visit I met Mr. Nevin Musser who was also very friendly and took care of everything. More

When we first met Cheyne I wasn't sure of his youth and experience. However, it was us who were presenting him with a new experience. We were trading a leased 2008 Dodge Caravan for a new 2011 Dodge Cara experience. However, it was us who were presenting him with a new experience. We were trading a leased 2008 Dodge Caravan for a new 2011 Dodge Caravan. First, the 2011 Caravans were just arriving, and there was little known about them. And then here we were with a lease situation. Cheyne was very willing to seek help from Damian regarding the leasing situation. He used this as an opportunity to listen and learn. He was very professional in handling this. Also we found that Damian was very helpful if we had questions on Tuesdays when Cheyne was off. In fact, Damian ordered the van for us (when he should have been on vacation) while Cheyne was taking our credit app. When our new van arrived Cheyne handled the paperwork very professionally. We did need some additional help from Damian regarding the leasing questions but Cheyne was still learning. When it came time for Cheyne to show us the features of our new van, he was the BEST SALESMAN ever. He was so knowledgable, thorough and patient. He repeatedly offered to help us if we had any questions after we drove the van off the lot. I would not hesitate to recommend Susquehanna D C J and Cheyne Henry. In fact, I hope we can work with him again in 3 years when this lease expires. Paulette Smith More