Susquehanna Chrysler Dodge Jeep Ram

I provided the answers that I did because we enjoyed every aspect of our buying experience. Cheyne was extremely personable, professional and sincere. The dealership as a whole went out of their way to every aspect of our buying experience. Cheyne was extremely personable, professional and sincere. The dealership as a whole went out of their way to accomodate us and our needs I would recommend this dealership, especially Cheyne Henry to anyone wanting to purchase a vehicle. More

I expected everything to be so much more, and everything was AMAZING! And I know that Cheyne will be there to assist me throughout the life of the vehicle, since he took so much time and effort before I eve was AMAZING! And I know that Cheyne will be there to assist me throughout the life of the vehicle, since he took so much time and effort before I even bought it! Thank you, Cheyne:) More

Superior customer service is alive and well in Wrightsville, PA! I recently purchased a 2007 Chrysler Crossfire from Susquehanna Dodge Chrysler Jeep (a Chrysler Certified pre-owned vehicle). When Wrightsville, PA! I recently purchased a 2007 Chrysler Crossfire from Susquehanna Dodge Chrysler Jeep (a Chrysler Certified pre-owned vehicle). When I purchase a car (whether new or used), I expect to be treated both with respect and like the sale matters to the dealership (given the size of the transaction), and in this case, I was absolutely not disappointed. Down to earth friendliness coupled with straight-up business sense permeated the deal from start to finish. Salesman Cheyne Henry (ask for him, people!) is a polite, well-spoken and friendly young gentleman. This was a long-distance, internet purchase, and Cheyne bent over backwards to get me all the info I needed and requested. He supplied numerous, high resolution photos after doing a complete, on-the-phone walkaround of the vehicle, and looked at every nook and cranny when I asked, giving me a complete (and honest) play-by-play. And he bent over backwards to accommodate my third party inspector, too! A small (well, medium-sized) business owner myself, I asked to deal directly with the owner, Mr. Damian Wissler, and this was not a problem. Another true gentleman, Damian is also an astute businessman whose personal touches show through in many ways at his fantastic dealership, from his professional and courteous staff, to the wonderfully renovated, stylish and brilliantly repurposed dealership facility. I am always busy with my business, as Damian not doubt also is, so we arrived at a fair and livable deal quickly. It's like that when you deal with reasonable people. After agreeing to the purchase, I flew in from halfway across the country, and Cheyne drove up to Harrisburg (in a brand new, top-of-the-line Chyrsler 200, no less!) in the early morning to pick me up. He offered to get me breakfast after my early flight, and was more than pleasant company on the drive to Wrightsville (halfway between York and Lancaster, PA on the beautiful Susquehanna River). He ensured that his team had my "new" car prepped to car show specifications - ready for the museum or exhibition, so clean was my Crossfire. Cheyne's bend-over-backwards and stand on his head desire to please is both genuine and refreshing (to say nothing of a smart way to do business)! No one thing that SusQ Dodge did was so huge or overwhelming as to make the sale. But EVERY SMALL THING they did was exactly right, and exactly what I asked them to do - and a lot of small things add up to a fair number of big things. I never once got the sense that, because I was coming in from out of town, that I was treated any differently than they would a local. And I never got the sense that, despite my knowledge of cars and experience with autos and the process of buying them, that I was considered a pain, despite the fact that the devil is in the details. They even sent me on my long road trip home with a full tank of gas, for which I tip my hat once again to them. If you're driving up from Baltimore, Philly, Washington, Trenton, or any points in Eastern Pennsylvania, etc., and want to be treated the right way when making a major purchase, Susquehanna Dodge will treat you right and ensure your satisfaction. I've bought over 40 vehicles (new and used) in my short life. I vote with my money and universally choose not to do business with jerks, crooks or jokers (no matter how good the deal). Sometimes after meeting the personnel at poorly-run car dealerships, I wonder how they can possibly stay in business a day longer, much less look themselves straight in the face in the morning. The folks at SusQ Dodge Chrysler Jeep no doubt wake up every morning and feel proud of what they see in the mirror, and rightly so. In closing, let me say that Susquehanna Dodge's slogan, "Doing Business the Right Way" is simple, to the point, and utterly true. This is a good, old fashioned, straight up American automobile dealership where you can expect to be treated the right way. They earn my highest rating for customer service and satisfaction. Bravo! More

Chayne was very easy to work with. He was a expert on the features of the T&C. A very customer friendly experience. Over all a good experience. the features of the T&C. A very customer friendly experience. Over all a good experience. More

The service was personable. They went out of there way to take care of us. It was the easiest time we have had purchasing a vehicle. to take care of us. It was the easiest time we have had purchasing a vehicle. More

Tricia did an outstanding job with helping me to select my new 2012 Jeep. She was very knowledgeable and was able to help answer all of my questions and keep me very comfortable throughout the sales proce my new 2012 Jeep. She was very knowledgeable and was able to help answer all of my questions and keep me very comfortable throughout the sales process. More

My buying experience with this dealership and this salesperson in particular was beyond outstanding. Ms. Harrison was well informed, congenial and responsive to my needs. My time was not wasted beca salesperson in particular was beyond outstanding. Ms. Harrison was well informed, congenial and responsive to my needs. My time was not wasted because the sale was conducted to MY satisfaction in all regards. More

Everyone was very freindly. The sales people recognized me from my previous purchase. This is the 2nd purchase from this dealership. I would gladly recommend them to anyone. me from my previous purchase. This is the 2nd purchase from this dealership. I would gladly recommend them to anyone. More

Randy was a great "no pressure" salesman which was a breath of fresh air! We greatly appreciated his willingness to help, and not necessarily only for a quick sale. Very nice to work with! was a breath of fresh air! We greatly appreciated his willingness to help, and not necessarily only for a quick sale. Very nice to work with! More

My experience with Tricia was very positive! This was my first large purchase and first purchase of a vehicle so I was very apprehensive. Tricia was extremely helpful throughout the entire process of choosi first large purchase and first purchase of a vehicle so I was very apprehensive. Tricia was extremely helpful throughout the entire process of choosing the right vehicle for me, helping with the insurance aspect, as well as explaining the paperwork and financing. She made me very comfortable and was not at all an intimidating or a high pressure sales representative. I really enjoyed her communication through email and text message and feel that this was a style that placed less pressure on the buyer. Even after the purchase I have still had some communication with her and enjoy the friendly relationship she has maintained through and beyond the entire process. We will definitely recommend this representative to other buyers and will utilize her in the future for our automotive needs! Thanks so much for all of your help Tricia :) Sincerely, Amanda Whetsel 2011 Jeep Grand Cherokee More