Susquehanna Chrysler Dodge Jeep Ram

I just recently purchased a brand new car through SUSQUEHANNA DODGE, and had nothing short of spectacular experience. This is the third vehicle I've purchased through this dealership, and each time, SUSQUEHANNA DODGE, and had nothing short of spectacular experience. This is the third vehicle I've purchased through this dealership, and each time, I have worked with Tricia Harrison. Tricia is a fantastic salesperson! She is an incredibly hard worker with a great sense of humor, and is always willing to go the extra mile. While my most recent experience with Tricia was exactly what I've come to expect from such a stellar associate, and dealership... the most shining example that comes to mind is when I purchased a new Jeep Wrangler from SUS DODGE last year. I contacted Tricia on Dec 31, that's right, New Year's Eve!... and told her I was interested in purchasing a new Wrangler. She told me to come in so we could sit down and discuss what specifically I was looking to get. I did so, and within about an hour (all due to Tricia's hard work), we had found the exact vehicle I was interested in. Unfortunately, the jeep was over an hour and a half away! Somehow, Tricia was able to get the Wrangler to the dealership by 10 that night (ON NEW YEAR'S EVE!!!) and told me that she could have it ready for me in the morning. I honestly thought to myself, "No way..It's New Year's Day! She'll be spending the day with her family". But sure enough, I showed up at SUS DODGE a little after 10am and there was Tricia, with my Jeep all ready to go! This simple little act spoke volumes as to her commitment to her customers, as well as to her character. It is for this reason (and many more), that I went first to Tricia and SUSQUEHANNA DODGE when I was yet again in the market for a new vehicle...... ..and I was not disappointed. More

The professional and courteous sales staff made buying my car a pleasure. So far I have made one visit to the service department for a minor issue and have found them to be as courteous and professional as car a pleasure. So far I have made one visit to the service department for a minor issue and have found them to be as courteous and professional as the sales department. I have no reservations recommending Susquehanna to others and will definitely return to them in the future. More

I had purchased a Car there in September, and was very satisfied. However due to change in Employment I had to go to a cheaper Car Payment. I called Randy and he said come on over and we will see what we satisfied. However due to change in Employment I had to go to a cheaper Car Payment. I called Randy and he said come on over and we will see what we can do. Randy and the crew at Susquehanna worked very hard for me. I decided on a 2012 Dodge Avenger SXT Plus. To my surprise I got what I owed on the other Vehicle plus another Thousand Dollars for Trade In. I was very happy and relieved. This is a dealership that is interested in making their Customer happy and not how much Profit they can get off of you. I really love my Dodge, and look forward to many Years of Driving. Thank you Randy and everyone associated at Susquehanna for helping me. I love Susquehanna Dodge! More

Tricia was very helpful in my new car decision. My husband and I drove several cars at Susquehanna and at other lots and were able to get a great deal on my new Durango. It was a great buying experien husband and I drove several cars at Susquehanna and at other lots and were able to get a great deal on my new Durango. It was a great buying experience. More

I enjoyed my experience with this car dealership. The only improvement I can think of would be to go over the details of the car a little more. I'm a little tech-challenged so I needed more time for exp only improvement I can think of would be to go over the details of the car a little more. I'm a little tech-challenged so I needed more time for explanation of how things work. I wasn't sure about the key fob. Not sure where everything is button/dial wise. It would have been better for me to have an hour of daylight with my salesperson to completely understand how to operate the vehicle so that I feel confident driving it. I did appreciate my salesperson's efforts to help me get the very best price and payment plan available. More

Salesman went out of his way to find the car I wanted. Going so far as to locate it in Connecticut and have someone drive there to get it. Going so far as to locate it in Connecticut and have someone drive there to get it. More

We have returned to this dealership twice for service after purchasing a used Wrangler. The first visit resulted in a warranty repair. Excellent experience. Problem was diagnosed, repaired, and we were after purchasing a used Wrangler. The first visit resulted in a warranty repair. Excellent experience. Problem was diagnosed, repaired, and we were completely informed about the problem, time required, and given a loaner vehicle. Our second visit was for routine service and accessory installation. We wanted fog lights installed. Jeep offers 2 varieties. Initially we wanted the 'above bumper' lamps since our bumper did not have the lamp knock-outs. Nevin suggested a new bumper from a Jeep that was just upgraded. For only a few dollars more than the 'above bumper lights', we got an original equipment bumper with integrated fog lights. We considered this a real value and a great price too. More

I had a great experience at the dealership. I was able to check out and test drive many different cars before finding one that fit me with no pressure or sense of being pushed through the process. to check out and test drive many different cars before finding one that fit me with no pressure or sense of being pushed through the process. More

No pressure sales is what I was looking for and found it at Susquehanna Dodge. Sale person did not try to "snowball" me into making a purchase I did not want. We were straight up front with what we wanted a at Susquehanna Dodge. Sale person did not try to "snowball" me into making a purchase I did not want. We were straight up front with what we wanted and the sales person (Cheyen Henry) did same with the selling of the vehicle. I will surely return for my next purchase. RTD More

Was a easy, smooth, fun transaction. We have used Susquehanna Dodge in the past, and will continue to do so the sales team (Cheyne Henry) was fantastic! Susquehanna Dodge in the past, and will continue to do so the sales team (Cheyne Henry) was fantastic! More