Susquehanna Chrysler Dodge Jeep Ram

I have bought several cars in the last couple years. My overall experience was excellent at Susquehanna Dodge. I truly value a car salesman that is knowledgeable about what he/she sells. Kyle Leeds was v overall experience was excellent at Susquehanna Dodge. I truly value a car salesman that is knowledgeable about what he/she sells. Kyle Leeds was very patient and extremely responsive to all my questions. When we finally settled on the car I would buy and the trade in price, Kyle located my car at a nearby dealership and delivered it to my house 50 miles away from the dealership. There is a Dodge dealership less than one mile from my house and I chose to do business with Susquehanna because of Kyle and all the hard work he put into making the deal work. Customer service appears to be a top priority with Kyle and Susquehanna Dodge. I am truly impressed with my buying experience and feel that I got a very good deal. Thank you Kyle and Susquehanna Dodge. More

the Salesperson was very friendly and accommodating to financial needs of the customer. He also helped locate the type of car I wanted quickly and efficiently. financial needs of the customer. He also helped locate the type of car I wanted quickly and efficiently. More

We were shopping for a used Van because we needed more room for our children. We were only on the lot for a minute and Kyle came to help us. He showed us everything on the lot that we had in mind pluse mo room for our children. We were only on the lot for a minute and Kyle came to help us. He showed us everything on the lot that we had in mind pluse more. Kyle was very knolegable on all the Vans we had looked at, and any questions we asked he had an answer for. Kyle and Rick worked with us on a price that would work for us. The day we pick the Van up the paper work was ready and we were on our way in our new purchase. Thanks for all your hard work, Kyle! More

Our sales associate was fabulous! She found exactly what we wanted. She was very thorough and efficient. She was very knowledgeable and hard working. She was very informative about the whole process and how we wanted. She was very thorough and efficient. She was very knowledgeable and hard working. She was very informative about the whole process and how our vehicle operates. She was willing to go out of her way to find a vehicle that we wanted and we really appreciate her efforts. Her personality was very friendly, personal, and energetic. She put forth a lot of work on her end and it paid off. We are very pleased with our vehicle and the service of our sale associate. The dealership was very excellent as well. We would recommend them and Tricia to anyone! More

We had a great experience. For us one of the biggest things is not having a sales person that follows you around or doesn't truely listen to what you are looking for. We left a few different car dealer things is not having a sales person that follows you around or doesn't truely listen to what you are looking for. We left a few different car dealerships because of this. After arriving at Susq. Dodge Tricia came out and introduced herself. We explained we were just looking at this time. She gave us her card and said she would be inside if we needed anything. We found the type of vechile we were looking for and then approached Tricia for assistance. Tricia was great through out the whole car buying process. While filling out all the paper work she was wonderful. She explain everything so we understood. She also took time to talk and interact with our children. We will definitely recommend Susq. Dogde to family and friends. More

I put A LOT of time and effort into choosing the exact Jeep I wanted. I also made several dealers put a LOT of time and effort into researching my options. Jeeps have an absurd amount of options from the Jeep I wanted. I also made several dealers put a LOT of time and effort into researching my options. Jeeps have an absurd amount of options from the manufacturer and countless potential after market mods. Tricia helped me FIGURE OUT what I wanted while the other dealers were trying to SHOW me what I wanted. There was a huge difference, no questions asked. I went to one other local dealer saying I wanted a Wrangler that has 'x,y, and z'- I ended up test driving a Compass...? I sort of screened my dealers by showing them I wasn't going to just walk onto the lot and buy the car they wanted me to. This immediately got rid of 50% of the dealers I was talking to and left Tricia in the lead. I told Tricia what I thought I might want and she worked with me until we were able to figure out the best case scenario. Tricia's ability and willingness to help me figure out what I want and arrange it on my schedule was fantastic. After three weeks of searching and perfecting my search Tricia found the Jeep that I wanted. She then got a wheel and tire package of my choice at a reasonable cost. I am in sales so I expect a lot out of sales people, especially when I am about to spend 30,000 on a new vehicle. Tricia was there to help me, as well as to make a sale. I was the priority and she was willing to work towards the exact vehicle I wanted. Tricia's personality combined with her efficient response time made it a no brainer for me. I can honestly say I recommend her above any dealers in the area - and trust me I looked. If I had an issue I would just openly express it with her and she would be willing to work through it. If you are into Jeeps and you are in the Lancaster/York area - I suggest you at least make it by this dealership. If nothing else you can get excited about the several $60k Jeeps sitting around :) The only score I didn't give tricia a 5 on was cost. I am not one to beat up salesmen unless I really need to. I ended up spending more money than what I wanted because of her willingness to help me put all of the pieces together. That coupled with the fact that Jeeps really don't have many incentives (if any, ever) to buy them. This makes the wiggle room for dealers that much tighter. I guess the bottom line is that Jeeps are expensive but if you want a Jeep that is just what you need to expect. Tricia was willing to work for the sale. If you are looking for your run of the mill, mundane, simple minded and stereotypical dealer, Tricia is not the one for you. If you want an upbeat honest dealer that will make you excited to buy a new car, I highly recommend speaking with Tricia. If absolutely nothing else; Tricia is a normal and straight forward person that is easy to talk to. With that in mind, if you are considering buying a new vehicle you should at least give her the opportunity to try to help you. PS- I would also like to say mention that while she did direct me to this site prior to the purchase, I actually have yet to look at any of her reviews. I rarely take the time to supply reviews but I thought she deserved some positive feedback for outperforming several other dealers. More

My family and I were in desperate need of a car and thought we would check out Susquehanna Dodge. We were shown a Dodge Journey by James Bell. James did an excellent job showing us the vehicle. He was thought we would check out Susquehanna Dodge. We were shown a Dodge Journey by James Bell. James did an excellent job showing us the vehicle. He was very friendly and helped us with our baby's car seat in order to test drive the car. He was very thorough when explaining the features about the car and the warranty. When we decided to purchase the car he gave us a great price. Overall it was a very smooth transaction. I would definitely recommend this dealership as well as James Bell. If we ever need another vehicle, I will make sure to shop here first! Thank you! More

My experience with Susquehanna Dodge was really good. Everyone there was very nice and helpful. I cannot say enough good things about Randy. He is the most pleasant and friendly salesman I have ever deal Everyone there was very nice and helpful. I cannot say enough good things about Randy. He is the most pleasant and friendly salesman I have ever dealt with. More

I had a good experience when I purchased my Certified Used Grand Caravan. We had been to other dealerships, but their customer service didn't come close to Susquehanna's. Jim was very knowledgeable and Used Grand Caravan. We had been to other dealerships, but their customer service didn't come close to Susquehanna's. Jim was very knowledgeable and helpful, which made our car buying experience a memorable one. We are recommending their services to our family and friends. More

Friendly dealer, and efficient with the sale. The only problem with the sale is we had to sign the papers twice, because the date of the sale wasn't correct the first time. problem with the sale is we had to sign the papers twice, because the date of the sale wasn't correct the first time. More