Susquehanna Chrysler Dodge Jeep Ram

Ted is a good person patient .explained things with the new jeep I had jeeps before older jeeps lot of new features. Happy with service. business manager Cheyne Henry-done we'll to with the paper work new jeep I had jeeps before older jeeps lot of new features. Happy with service. business manager Cheyne Henry-done we'll to with the paper work More

This is a great dealership I live over 300 miles away and from the first email with Kyle Leeds I was impressed. When we spoke on the phone I had a bunch of questions if he couldn’t answer them he went and g from the first email with Kyle Leeds I was impressed. When we spoke on the phone I had a bunch of questions if he couldn’t answer them he went and got the answer. What toped things for me were he took extra pictures of the jeep and sent them to me with without me asking. Where I live you can’t get service like that. I finally made the trip and had the pleasure of dealing with all the great friendly staff and wonderful facility they have. Dealing with Kyle was the best experience I have ever had at a dealership he was very professional, he took me for the best and longest test drive. He also took care of some small concerns I had with the car knowing I had a long drive home. Over all I would drive back to buy a new or used car what a great experience More

This was my first dealing with Susquehanna Dodge, so I had next to nothing to base an opinion on. Also my first time looking at a Ram truck. As things turned out I was impressed with the product Susquehan had next to nothing to base an opinion on. Also my first time looking at a Ram truck. As things turned out I was impressed with the product Susquehanna was offering, and was just as impressed with the way the entire dearlership, and mostly Calvin Lehigh, went about their job. I am very thankful things worked out the way they did, and I took the first step to explore my new Ram 1500 truck! More

Price seemed decent right off the bat .Dealer markdown combined with Manufacturer Cash allowance. Sales Rep.and Manager were very friendly,knowledgeable and fair, basically handled everything making it a combined with Manufacturer Cash allowance. Sales Rep.and Manager were very friendly,knowledgeable and fair, basically handled everything making it an easy shopping experience overall and left feeling I got a decent deal. Even was picked up at home to take delivery. More

I bought a 2013 Dodge Dart Ralley. This is the very first car that I bought brand new. Had the car the next day afyer test driving it. She went over every detail of the car and explained everything very well car that I bought brand new. Had the car the next day afyer test driving it. She went over every detail of the car and explained everything very well. Tricia went above and beyond to help me get the car I wanted. She called me a few days later to see if I had any questions and to see how I liked my new car. Not one salesperson I know has ever done that. I will be defintely call Tricia for my next vehicle. Service was excellent!!!!! HAPPY CUSTOMER!!!!!! Would recomment Tricia to anyone. More

Enjoyed sales experience with my sales person, Cal Lehigh. He is just the type of person I like to deal with. He was very knowledgeable, not pushy, explained everything to me. To sum it up briefly, Lehigh. He is just the type of person I like to deal with. He was very knowledgeable, not pushy, explained everything to me. To sum it up briefly, he is definitely an asset to the company and dealership. More

Kyle was great. He went over and above to get us the vehicle we wanted. Other dealers did not offer to find us a vehicle. vehicle we wanted. Other dealers did not offer to find us a vehicle. More

We bought a new RAM truck from this dealership. Our sales person was Tricia Harrison. We have bought many new cars from many dealerships but have never had a salesperson who cared as much as Tricia does. She person was Tricia Harrison. We have bought many new cars from many dealerships but have never had a salesperson who cared as much as Tricia does. She was a tough negotiator but her service after the sale was and is outstanding. She returns calls and emails within minutes at times and has never failed to assist with any issue or problem we have had. She has even offered to drive to our home to help us. We would highly recommend her and would buy another vehicle from her without hesitation. More

I spent weeks looking for the exact Ram that I wanted. I don't know what the Dodge engineers are thinking but who builds work trucks where a limited slip differential is an option? I didn't want a 2013 bec don't know what the Dodge engineers are thinking but who builds work trucks where a limited slip differential is an option? I didn't want a 2013 because they had the DEF fluid didn't have CD players in them(call me old fashioned). I searched every dealer within a 400 mile radius because I had some( what I thought) simple needs. I wanted a 2012 2500 or 3500 with the Cummins engine with a 3.42 rear and an 8 ft bed( the dealers around here in NY don't order them). None to be had. So I started looking at the 2013 3500's because they had more of the basic items I was looking for. After searching my 400 mile radius again I found only two trucks. I called the dealer and was connected to Tricia. She was extremely friendly and helpful. She answered all my questions and was willing to go the extra mile to make the sale. I never like buying a new truck and laying out so much money for a vehicle. Having never bought such an expensive item sight unseen and from out of state , I was very apprehensive at first. As it turned out, Tricia made this the easiest car purchase I have ever had. We spoke all through the weekend, even on her day off and Sunday to put all the paperwork together. I explained to her that I was involved in bad accident a few weeks prior where my truck was totaled and that I couldn't drive for long periods of time and she volunteered to drive the vehicle right to my house( 220 miles away). The only score I didn't give a 5 on was cost. This is in no way a reflection on Tricia.. We spoke and she did come down some from the original quote she gave me and I ended up spending more money than I wanted to because of her willingness to help me put all of the pieces together. The 2013 3500's really don't have many incentives to buy them. if you are considering buying a new vehicle, I would definitely recommend giving Tricia a call to see if she can help you. More

The entire experience was excellent. I felt comfortable from the begining to the end. All my questions were answered knowledgeably. James Bell kept me informed of all phases of the sale. from the begining to the end. All my questions were answered knowledgeably. James Bell kept me informed of all phases of the sale. More