Susquehanna Chrysler Dodge Jeep Ram
Wrightsville, PA
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Do not get oil changed at Susquehanna Dodge I have been a long time customer. I had my oil changed little over 2 weeks ago on my truck that I bought there brand new. My husband smelled antifree I have been a long time customer. I had my oil changed little over 2 weeks ago on my truck that I bought there brand new. My husband smelled antifreeze smell in the truck while driving it. He opened the hood to see where the smell was coming from and notice that the radiator was bent and pushed back. We personally don't work on our vehicles so I knew that when I had my oil change is when this happened. My husband went up to speak to them and they stated that it was bent because of the antifreeze mixture. My husband took the truck to the garage that does our inspection which is very reputable in Wrightsville and he said that someone had to hit it with something to cause that damage. He spoke to Pat the assistant manager of Susquehanna Dodge and told him what he saw. I then spoke to Pat and he said that's it my word against his and that's all that matters and they will not fix it. I will be going up to Susquehanna Dodge to speak to the manager to see if I can get some resolve. I have my truck scheduled to get the radiator fixed by someone else. More
Customer After doing a lot of research and shopping around I went back to the dealership that I bought 3 previous vehicles from. After some initial confusion o After doing a lot of research and shopping around I went back to the dealership that I bought 3 previous vehicles from. After some initial confusion on weather the vehicle was available or not, the process was great. I got a great deal that met my expectations so well I couldn't try to talk them down with a straight face. I checked several websites and prices of similar vehicles all over the mid Atlantic and showed them the price I found and they came back with an offer that was very competitive. The process was quick and easy. Kyle was great and Sales manager Raymond and service manager Nevin are total professionals. I highly recommend visiting Susquehanna CDJR and Kyle before making a buying decision. More
After some disappointment from a different dealership, I decided to go visit Susquehanna Auto. Cal was great to work with and made the car buying experience easy. He took a personal interest in myself and decided to go visit Susquehanna Auto. Cal was great to work with and made the car buying experience easy. He took a personal interest in myself and my fiance which made us feel comfortable and welcome. I would highly recommend Cal/Susquehanna Auto. More
I love the experience I had. Cal was awesome and personable. Very easy to talk to. Made buying a jeep very easy. All of the people at Susquehanna were friendly. personable. Very easy to talk to. Made buying a jeep very easy. All of the people at Susquehanna were friendly. More
My car buying experience with Susquehanna Dodge was very informative and pleasurable. They were very helpful and courteous to my wife and I while we were trying to decide what was the right car to purchase informative and pleasurable. They were very helpful and courteous to my wife and I while we were trying to decide what was the right car to purchase to replace our old car. I would highly recommend this dealership to anyone who feels the need for good honest hard working sales people and courteous manager. More
I told Cal what I wanted to accomplish. He listened then worked out a deal that meant my goals. He was very organized and professional. A great experience. worked out a deal that meant my goals. He was very organized and professional. A great experience. More
My experience at Susquehanna was a very positive one. I knew I wanted a Jeep Wrangler and Kyle was extremely knowledgeable on the different styles and packages available. He made it easy to trade in a 20 knew I wanted a Jeep Wrangler and Kyle was extremely knowledgeable on the different styles and packages available. He made it easy to trade in a 20 year Jeep by coming to the house and driving it back to the dealership 20+ miles on worn out brakes. Kyle is calm and confident and easy to do business with. Although Susquehanna is not the closest Jeep dealer to me, I'm glad I took the time to shop there and I am very happy with my purchase. The Jeep Wrangler Unlimited with all the bells and whistles was a big purchase, but to me it was well worth getting everything I wanted and the dealership worked with me and I know I got a great price. More
Overall good experience. Attentive to our needs. Worked hard to get us the exact Jeep that we wanted. Stayed in pretty consistent contact with us throughout the experience to provide updates. hard to get us the exact Jeep that we wanted. Stayed in pretty consistent contact with us throughout the experience to provide updates. More
Fantastic experience start to finish. Everyone on staff was friendly, patient and proactive. I received a fair deal on my trade in a nice price on my new purchase. was friendly, patient and proactive. I received a fair deal on my trade in a nice price on my new purchase. More
While Brandon is new to vehicle sales he definitely has right personality for sales. He's SUPER helpful and friendly but not pushy. I think he's got a VERY BRIGHT future in vehicle sales!! Thanks for ALL right personality for sales. He's SUPER helpful and friendly but not pushy. I think he's got a VERY BRIGHT future in vehicle sales!! Thanks for ALL your help we LOVE our new AEV Jeep Wrangler Unlimited!! Happy Day!! More