Susquehanna Chrysler Dodge Jeep Ram
Wrightsville, PA
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Bad service department I bought a new ram 1500 Eco diesel at Susquehanna. I purchased there paint protector package. I was told they would applie it on that Saturday when I I bought a new ram 1500 Eco diesel at Susquehanna. I purchased there paint protector package. I was told they would applie it on that Saturday when I showed up that Saturday. I was then told that they stop doing it on Saturdays. Wasn't happy that the sells department didn't know this when they sold me the package. Was told I would have to made an appointment to have it applied during the week and they would need my new truck for the day there would be a rental car charge if I needed one. What the xxxx I wouldn't of traded in my car if I knew this until the truck was ready for delivery. So I make appointment to have it done when I pickup my truck there are scratches in the bed of the truck. Not didn't I even get a apology I was told how did they know they did it. Top top it off the top of the truck had blisters in the paint. Now they won't fix any of this. I would stay clear of this place There are plenty of dodge dealerships around that know how to treat there customers More
New Wrangler Had an overall pleasant experience and was able to get the Jeep I wanted with an upgraded stereo and nicer wheels. Service dept was on top of a small Had an overall pleasant experience and was able to get the Jeep I wanted with an upgraded stereo and nicer wheels. Service dept was on top of a small issue that was from the factory and got me in and out quickly on Christmas Eve. My Salesperson, Angel, worked hard for me and my wife to find the vehicle we were looking for and was very easy to work with. More
Wonderful Experience My salesman Angel made my jeep Cherokee latitude purchase easy. He is very polite and knowledgeable about the vehicle. I am pleased with my purchase a My salesman Angel made my jeep Cherokee latitude purchase easy. He is very polite and knowledgeable about the vehicle. I am pleased with my purchase and also found the dealership to be very clean and modern. No hassles,just a relaxed buying experience. Highly recommend this dealership. More
Straight Forward, Pleasant, Friendly, and just plain nice! To keep this review short but informative, I'll just say that my husband and I dealt with at least 8 dealers in the Virginia area before finally being To keep this review short but informative, I'll just say that my husband and I dealt with at least 8 dealers in the Virginia area before finally being lucky enough to get to work with Deedre and the folks at Susquehanna. After a lot of potentially lost money, several heart aches, and a number of hassles with a few of the 8 dealers, it was such a breath of fresh air to have gotten in touch with Deedre, who helped us buy our new Jeep! In less than 24 hours and across state lines we bought the exact Jeep we'd been looking months for! Not only was Deedre extremely pleasant, helpful, and just simply easy to work with, she even drove our car down part way so we could pick it up! So at the end of the day, I'd easily take the drive into PA from VA to get a vehicle from Susquehanna any day over dealing with the dealerships in our area. Great great experience! More
Great Experience! Cal Lehigh is a great salesman and really helped us get the car we wanted...I would definitely recommend this dealership and Cal Lehigh..thanks Cal! Cal Lehigh is a great salesman and really helped us get the car we wanted...I would definitely recommend this dealership and Cal Lehigh..thanks Cal! More
General Manager Poor Performance My husband and I saw a Jeep SRT for sale on the dealer's website and Autotrader. When we called to come in and test drive the vehicle we were told th My husband and I saw a Jeep SRT for sale on the dealer's website and Autotrader. When we called to come in and test drive the vehicle we were told that the vehicle would not be available for a month or so because the General Manager's wife was using the vehicle. If the General Manager can't figure out that if you want to let you wife drive the most expensive $80,000 vehicle for sale on your lot to take it off your website then he clearly can't run a business. Sorry to the owner of this dealership for his poor performing General Manager because we went to another dealer that same day and bought a $80,000 SRT elsewhere! YOU LOST A SALE! More
So happy with our new truck! We are very happy with our new Ram 1500. We first saw it online and emailed Brandon, who went out of his way to provide us with information. He wasn We are very happy with our new Ram 1500. We first saw it online and emailed Brandon, who went out of his way to provide us with information. He wasn't there the next day when we went in, but Cal took care of us. We didn't feel pressured to make a decision one way or another. Cal went above and beyond because we didn't have a current insurance card, and made it possible to drive away in our new truck. We would recommend this dealership to anyone. More
Car buying should always be this fun! I'm pretty sure we were not the easiest customers ever. After multiple emails, phone conversations, cancelling and rescheduling of appointments (all o I'm pretty sure we were not the easiest customers ever. After multiple emails, phone conversations, cancelling and rescheduling of appointments (all on our part), my husband and I were greeted at the door with a very warm welcome when we arrived at the dealership. Ted took the time to get to know us and understand what we were looking for. This was not an easy task as we changed our minds four times over the course of the day, but we did laugh and joke throughout the whole experience! Once we made a final decision on the car we wanted, Ted walked us through financing options and really made the process painless. We got a very fair price on our trade as well. Overall, it probably took us 5 hours to make up our minds and 1 hour to complete the paper work and drive away in our brand new Chrysler Town and Country. Between my husband and myself we have bought many cars over the years and this was by far the MOST FUN we have ever had buying a car! We still smile when we think about our experience at Susquehanna Chrysler Dodge Jeep Ram. More
Great sales people! We came to the dealership last evening to take a new Durango for a test drive to make sure its what I want because I have my heart set on getting a Du We came to the dealership last evening to take a new Durango for a test drive to make sure its what I want because I have my heart set on getting a Durango! My husband spoke with Corey Grim but the was not going to be in during the evening so he had Kyle Leeds take care of us. Kyle was awesome, very personable and best of all, very knowledgeable and answered all of our questions! If I had to work with a Dodge Dealership, this would be the one I would come to and recommend to anyone I know that is looking for a vehicle! Thanks again Kyle and also thank you Corey! Deanna and Brian Pontious More
Honest, ethical and a good deal! I purchased a vehicle from Ted Hollenbach who was a great guy. He helped me find a vehicle I needed instead of just whst I wanted. I am grateful for h I purchased a vehicle from Ted Hollenbach who was a great guy. He helped me find a vehicle I needed instead of just whst I wanted. I am grateful for his help and would recommend Ted and this dealership to anyone looking for an honest, ethical good deal. Sincerely, Timothy Schwartz More