Susquehanna Chrysler Dodge Jeep Ram

Great price and service. I got a great deal on a great truck. The sales team was able to do the paperwork and deliver the truck in about an hour and a half. Couldn't ask for m I got a great deal on a great truck. The sales team was able to do the paperwork and deliver the truck in about an hour and a half. Couldn't ask for more! More

Finally a caring dealer and sales consultant Our sales consultant Angel Castilloveitia went above and beyond to find us a great vehicle that meets or needs and budget. We had been vehicle shoppin Our sales consultant Angel Castilloveitia went above and beyond to find us a great vehicle that meets or needs and budget. We had been vehicle shopping for quite a while being turned down everywhere due to our very poor credit. Angel looked at us and said no problem we've got this and never ever looked down on us! Angel and his finance team did everything they could and got us in an amazing vehicle with payments in our budget and kept us up to speed with every part of the sale! I would definitely recommend Angel and the sales team at Susquehanna Dodge to friends and family! A 5 star rating just doesn't seem like enough! More

sales only cares about money not the person when thinking about buying a new vehicle I had never really heard anything terrible about this place. Well now I will say stay clear and do not buy ca when thinking about buying a new vehicle I had never really heard anything terrible about this place. Well now I will say stay clear and do not buy car from this place. The deal itself on the car was not a bad one however I felt like they were very pushy. Several time they came back with a deal and it was not what we had discussed. It was late at night and I said several times lets do this tomorrow its late and they ignored me, and kept trying to make the deal. In the end I did get a good deal on a car however when I found out that they did not put the tires on that they had promised me was the last draw. I tried to reach the sales manager on a Thurs and he did not call me back until the following Monday. My sister had actually traded in the car I bought and they told her they needed to replace the tires so they would no give her more money for the car. There service department recommends putting tires on if they are below the 1/2 life before they sell the car. however this vehicle had 3 tries below the half life and one brand new one. in the deal before I knew this because they did not tell me this, I agreed to 2 tires which were stated to be on the vehicle already. They were not so I asked the sales manger if he would put three new tires on and he said no. He told me that this was not part of the deal and he stands by the deal and just because the service department recommends that doesn't mean anything. I should have not signed the papers then and they are not putting out any money for this and if I want it I can buy the tire myself. First of all the man did not listen to word a I said. He did not care about what I was saying only that he was not going to do it or cause his company anymore money. What a crock of **** if they would have explained things to me correctly in the first place or done this correctly in the first place this would not have happened. This dealership cares only about making the deal and getting money they do not care about their actually customer. I will never recommend them or buy another car from them. More

Wont be back for anything Poor customer service. I originally went there to get a new key for my Dodge Stratus.. the customer service is beyond poor at the Service center. Beca Poor customer service. I originally went there to get a new key for my Dodge Stratus.. the customer service is beyond poor at the Service center. Because of this, I will NEVER look for a new or used car from this dealership EVER. More

Delightful without being overwhelmed I have been to many dealerships where the sales rep make you feel uncomfortable and treat you like your their prey. At Susquehanna Chrysler jeep and d I have been to many dealerships where the sales rep make you feel uncomfortable and treat you like your their prey. At Susquehanna Chrysler jeep and dodge the reps were knowlodable and honest and didn't make you feel like you got ripped off. I would give them my business and recommend anyone to them More

Fantastic dealership We went to look at a specific Jeep to only get there as it was being purchased by another customer. Angel located a comparable Jeep and Cheyne perfor We went to look at a specific Jeep to only get there as it was being purchased by another customer. Angel located a comparable Jeep and Cheyne performed magic to make it fit our financial budget. Working with these guys was a lot of fun and not stressful for us at all. they made getting our third Jeep a great experience!!! Thanks Bunches!!! More

Not A Good Start Although our experience with purchasing the Jeep was fantastic we were a little disappointed that the recon department made our sales rep look bad wit Although our experience with purchasing the Jeep was fantastic we were a little disappointed that the recon department made our sales rep look bad with things as simple as changing the wiper blades, making sure there was washer fluid, and that the key fobs both worked. We left the dealership and replaced the blades ourselves and filled the washer fluid up since it was empty. It had been snowing since the night before and was still snowing so these things were definitely needed to take the Jeep home safely. I'm hoping our service is better than the reviews that I have read regarding the warranty repairs and basic maintenance. We'll give them a chance, we would really like to have this dealership maintain our new Jeep. More

New jeep Cherokee Very helpful, not pushy at all. Great experience. Salesman was knowledgeable and friendly, the manager was also. Best car buying experience we've ever Very helpful, not pushy at all. Great experience. Salesman was knowledgeable and friendly, the manager was also. Best car buying experience we've ever had More

Purchase of Used Jeep Wrangler After a rather extensive search for the "perfect vehicle", for a third vehicle for our household, we located just what we were looking for at Susqueha After a rather extensive search for the "perfect vehicle", for a third vehicle for our household, we located just what we were looking for at Susquehanna Chrysler Dodge Jeep Ram. Working with Angel Castilloveitia was a real pleasure, he helped me accomplish everything I felt was necessary to close the deal. He stayed late to deliver the vehicle to us since we were coming from out of town. He was pleasant, accommodating and a sincerely committed employee. He treated us with respect. He was knowledgeable about his product. We would definitely work with Angel again! More