Susquehanna Chrysler Dodge Jeep Ram

A Lovely Surprise No one actually enjoys shopping for cars, in a deep sense. We often ask ourselves during our quiet insecure moments, "Do I know what I'm talking about No one actually enjoys shopping for cars, in a deep sense. We often ask ourselves during our quiet insecure moments, "Do I know what I'm talking about?" "Do I know what I'm doing?" "Am I being taken for a fool?" I am no different than you and you are no different than I. This dealership negates that feeling almost completely. The atmosphere is warm and friendly, the staff are happy to be there. I was greeted by a gentle woman who was warm and direct. I was immediately paired with Angel, my salesman. Angel was a delight from beginning to end. I was treated with the utmost respect and kindness without waiver. My questions were pointed and concise and he answered in kind. My joy and excitement was nearly intolerable and this kind man matched it breath for breath. He seemed to effortlessly intuit exactly what I wanted and needed from a new Jeep and he offered it up on what I can only describe as a silver platter. There were some negotiations, some disagreements and even frustration. Angel handled this with the ease and grace of a sage. His patience, kindness, intellect, humor and enthusiasm essentially held my hand through this amazing experience. He answered my questions for hours and carefully ensured that I understood every available feature on my new Jeep. I could not possibly love my Jeep more than I do and Angel made my time there magical. The gentleman who facilitated and directed the paperwork portion, I believe he was actually the used car manager, was patient, gentle and informed. He took the time to answer all of my questions carefully and honestly. He ensured that I fully understood everything that I was signing. He was delightful. This language we use is simply not sufficient to do my interactions with Angel and this dealership justice. I would send my Grandmother to this dealership, directly to Angel, and I love Grandma more than the Jeep. More

Another Great Experience To start, if it wasn't for Ryan Jacob's hard work handling the upfront information, I would not have even stepped through the door yesterday. Buying a To start, if it wasn't for Ryan Jacob's hard work handling the upfront information, I would not have even stepped through the door yesterday. Buying a new car is not always the most fun experience, but having a lot of the work done before I came in made the process more efficient and enjoyable. My visit resulted in two cars being moved off the lot. My Dad and I both bought new Jeep Cherokees. Erik and Angel made sure we were getting the right cars we wanted at the price we wanted. Angel went out of his way the whole day making us feel appreciated as customers. Cheyne is great to work with. He works for the customer's best interest. He worked relentlessly to help get the car cost to the range that we were looking for. We could not have bought these cars without him. Since 2014, I have bought 3 new cars and my Dad has purchased 1 from Susquehanna. The dealership works for the customer and also has a top notch service center. Employees at Susquehanna go out of their way to make the customers feel comfortable and ensure they are getting the right car at a price that works for you. I will be back for 4. More

Amazing Cheyne and Angel were great to work with. They helped me a lot and were very knowledgeable. I would highly recommend them for your next vehicle purc Cheyne and Angel were great to work with. They helped me a lot and were very knowledgeable. I would highly recommend them for your next vehicle purchase. More

Nissan Juke My wife and I were given great customer service by Angel. He was very enthusiastic through the whole process, from beginning to end. Driving away from My wife and I were given great customer service by Angel. He was very enthusiastic through the whole process, from beginning to end. Driving away from the dealership in the car I wanted with his help was a great feeling. I would recommend this dealership and Angel to anyone. More

Miguel Diaz-Lebron: good guy to deal with My wife and I bought a used car at Susquehanna and we dealt with Miguel. He's a straight forward guy and made our buying experience a pleasure. No pre My wife and I bought a used car at Susquehanna and we dealt with Miguel. He's a straight forward guy and made our buying experience a pleasure. No pressure, no games, all good! More

Tme with Angel outstanding by every measure Dear Angel: I find it very difficult to inform you that I have decided to purchase a RAV 4 Toyota rather than a jeep from Susquehanna. By all m Dear Angel: I find it very difficult to inform you that I have decided to purchase a RAV 4 Toyota rather than a jeep from Susquehanna. By all measures you have developed a personal sales process for selling automobiles that is outstanding. Your customer focus, salesmanship and genuine excelling personality is one that I have not experienced in my many years. Don’t ever change. They are wonderful attributes. At every opportunity I will certainly recommend you and Susquehanna Chrysler Jeep. I decided on a Toyota Hybrid only because of its many safety features and unusually high fuel mileage that Jeep does not offer at this time as 90% of my driving is right in Elizabethtown. I wish you the very best in all your future endeavors. You are a young man so dream big and work hard to bring your dreams to reality. Blessings to you and your family. George R. Earhart More

Angel with the hook up Angel made buying my 1st new car an easy and enjoyable experience. We set a family budget and he did everything he could to meet our expectations. I w Angel made buying my 1st new car an easy and enjoyable experience. We set a family budget and he did everything he could to meet our expectations. I would recommended Angel and Susquehanna to anyone looking for a new domestic car. More

Recent purchase I located a vehicle I was interested in on the internet at this dealer. Contacted dealer, made arrangements for a test drive. Liked vehicle and made a I located a vehicle I was interested in on the internet at this dealer. Contacted dealer, made arrangements for a test drive. Liked vehicle and made arrangements to buy. Everyone at the dealership was polite, friendly, and knowledgeable. Especially Bailey Clyde, who worked out the purchase details for me, and Dennis Commons who set up the appointment for me to come and test drive the vehicle I purchased. More

My experience with Susquehanna Chrysler Dodge Jeep Ram Angel did a great job. Helpful, went above and beyond to get me in vehicle that day. Recommend Angel is the man to see. Was skeptical at first, haven' Angel did a great job. Helpful, went above and beyond to get me in vehicle that day. Recommend Angel is the man to see. Was skeptical at first, haven't bought a vehicle in 15 years. Drove over a hour to see truck I saw online, wasn't what I wanted, asked if had anything else. Showed me a Dodge Dakota. I knew what I was looking for and this truck had everything I was looking for, mileage was a little bit more than I wanted and the price was okay. I didn't feel like I was pressured would recommend dealership and Angel C. to anyone looking for service, deals and friendliness of people. I bought the truck and very happy with it. More

Eric is fantastic If you are in the market for a new Jeep in York or Lancaster County, PA, I urge you to consider taking your business to Susquehanna CDJR. Eric Winger If you are in the market for a new Jeep in York or Lancaster County, PA, I urge you to consider taking your business to Susquehanna CDJR. Eric Wingert took really good care of us, so well in fact, that we ended up buying 2 cars within the span of a week. More