Suski Chevrolet Buick
Birch Run, MI
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55 Reviews of Suski Chevrolet Buick
Great experience. They worked with me and gave me a good price on my vehicle. On this new vehicle all the questions I had they got back with me and continue to do so. They worked with me and gave me a good price on my vehicle. On this new vehicle all the questions I had they got back with me and continue to do so. More
Terrible Experience We have 5 adult children so we have bought our share of used cars. The reason I am writing this review is because the experience we have had with Sus We have 5 adult children so we have bought our share of used cars. The reason I am writing this review is because the experience we have had with Suski’s is the by far the worst experience we have ever had. My elderly father bought a car with 80K miles and the price he paid for indicated it was in excellent condition. After about a month & less than 1000 miles later we had to move him from Michigan to Alabama. On the way we noticed it was not driving well. When we got to Alabama we had two trusted mechanics look at it independently. Both said the engine was in terrible condition and it appeared the oil had never been changed. The pictures the took show the oil sludge that covered the engine. I contacted Suski’s and sent them the pictures of the engine. It had a 3 month warranty because the car had less than 100K miles. The service manager admitted he had not even looked at the engine before selling it to my father, and when I requested they either take the car back or replace the engine he recommended we just clean it and it would be fine. My mechanic said the bearings were damaged and even if the engine ran okay now the damage had been done and it would not last long. It was clear that Suski’s was not interested in making sure my father had a reliable car. They were interested in only one thing - to minimize their losses, so I moved on had the engine replaced. The fact that Suski’s had not even inspected the engine or realized the damage after driving it – even though it was very noticeable - is troubling. What is even more troubling is that even if they did find the damage they would have merely cleaned the oil off and sold it as if it was in excellent condition. I would definitely not recommend this dealership! More
Great dealership I saw the Buick Encore online. Dealership replied to my inquiry almost immediately. Dave set up a time for a test drive and the car was ready for th I saw the Buick Encore online. Dealership replied to my inquiry almost immediately. Dave set up a time for a test drive and the car was ready for the test ride and VERY clean. Nice car and reasonably priced. Positive experience from start to finish!! More
Lease Renewal The lease on my Traverse was up and I wanted to lease a Malibu. I called Mark Zyber and he had several ready for me to look at and a very nice lookin The lease on my Traverse was up and I wanted to lease a Malibu. I called Mark Zyber and he had several ready for me to look at and a very nice looking one for me to drive around (the one I ended up leasing!). My husband and I have leased and bought vehicles from Mark in the past and he has always provided excellent customer service. Our son bought a vehicle from Suskis and is happy with it also. More
Suski Bucks So you sold me a Chevy Tahoe at the end of 2017 with the Suski Bucks inventive. I called today to get an oil change and inquired about using said Susk So you sold me a Chevy Tahoe at the end of 2017 with the Suski Bucks inventive. I called today to get an oil change and inquired about using said Suski Bucks. I was told that program is no longer as an apparent email went out stating it would end at the end of last year and customers had till end of year to use any balance? Never received an email (pretty poor way to communicate something like that). So when I asked why you are just pulling monies that where contractually given to me at the purchase of a vehicle, was told the fine print says it can be pulled at any time. Pretty upset by this and the way it was handled and communicated. Will NEVER purchase from you again and will certainly be spreading the word of how awful your business model is. More
Excellent experience Billy was fantastic. Was honest and not pushy. Stuck to the facts, no BS, which I appreciate. The car was for my daughter and she truly enjoyed workin Billy was fantastic. Was honest and not pushy. Stuck to the facts, no BS, which I appreciate. The car was for my daughter and she truly enjoyed working with Billy and his co-workers. I will certainly check with him on any future purchases. More
Excellent Customer Service Salesman Jason Wendling was a pleasure to work with! You could definitely tell that he loved his job and was willing to go the extra step to make sure Salesman Jason Wendling was a pleasure to work with! You could definitely tell that he loved his job and was willing to go the extra step to make sure that you were happy with your purchase. He was very helpful, knowledgeable, and caring. Definitely an asset to Suski! More
Scamming Dealership A dealership of scamming xxxx bags. William Blitz II, AKA Billy, I just call him (The Weasel) screwed me over on a purchase with the full support of h A dealership of scamming xxxx bags. William Blitz II, AKA Billy, I just call him (The Weasel) screwed me over on a purchase with the full support of his general manager. They put on the act as the good old small-town dealership, but they will put the screws to you in every way possible if not careful especially “Billy the weasel”. He swore up and down that everything was absolutely excellent on it, no scratched and no repainting and no surprised. To find out it was repainted and multiple major scratched all around. Avoid this dealership at all cost, if forced to buy there for some odd reason, be sure to at least avoid “Billy the weasel”. More
Overall very disappointing Service was okay. Couldn’t do what my Car needed. I had a warranty and they changed it after I had to get something fixed. Very poor customer service Service was okay. Couldn’t do what my Car needed. I had a warranty and they changed it after I had to get something fixed. Very poor customer service on the salesman end of the deal. He sold the car and didn’t worry about me after having to come back twice for what is now seeming to be a lemon. Would not recommend this dealership to anyone. They are inconsiderate and only care about their checks, not your satisfaction. More