Suski Chevrolet Buick
Birch Run, MI
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55 Reviews of Suski Chevrolet Buick
We arrived at quarter to three for an oil change that we had purchased a coupon for. We drove right in and went to the waiting room. This is lovely and a very pleasant place to wait with treats and drinks had purchased a coupon for. We drove right in and went to the waiting room. This is lovely and a very pleasant place to wait with treats and drinks, even though the TVs were all out of commission. We were asked two different times what car we were waiting for as we watched all the people that were there when we arrived leave. One man said he hadn't even seen the paper work yet. The second man checked on the car but by this time it was 4:30. By the time we got our car back and paid what needed to be paid. it was 5pm. Over two hours is a rediculous amout of time to wait for an oil change and we should have been told it would be a long wait since we didn't have an appointment. Long gone are the days when there was a 20 minute oil change at this dealership. If we had been told upon our arrival It would be a long wait or if on the coupon it said we should make an appointmen then we could have done that or at least known we were in for a long afternoon at the car dealer. We left very unhappy, repeat customers. We have two cars and have had both in several times for an oil change without this lengthy waste of time. Something needs to be rethought with the system that takes your car and it disappears for more than two hours and leaves very unsatisfied customers. Nothing that happened that day makes us want to ever come back. More
I just want the Service Department to know how grateful I am that they took my vehicle as the last walk-in for an oil change last Saturday. So, Thank You Tina and the Service Department - it made my trip to am that they took my vehicle as the last walk-in for an oil change last Saturday. So, Thank You Tina and the Service Department - it made my trip to Suski worthwhile! Angela Zeck More
We purchased a 2010 Chevrolet Malibu from Suski Chevrolet just over a week ago. We had a set price in mind that we wanted to stick with and David Stacey worked with us on that price range until we were comf just over a week ago. We had a set price in mind that we wanted to stick with and David Stacey worked with us on that price range until we were comfortable with the final payment. Overall, the experience went very well. There were a few minor "glitches" such as, the car was a quart low on oil (down to 10% oil life) and some other minor issues, but as soon as I contacted the dealership about these issues they contacted us right away and made things right. They even went as far as to order GM replacement floor mats because our car did not have any and I was upset about spending additional money on them. We would definitely consider coming back to this dealership for another purchase based on on our experience this time around. More
Great service! Very helpful in setting up a new lease with no hassle. Employees are friendly and want to give the best deal possible. Thanks! with no hassle. Employees are friendly and want to give the best deal possible. Thanks! More