Superior Ford of Plymouth MN

we came in to look at some options available that fit into our price range. Nick had a few vehicles that perhaps worked for us. we did find what we were looking for and Nick was wonderful as a salesman a into our price range. Nick had a few vehicles that perhaps worked for us. we did find what we were looking for and Nick was wonderful as a salesman and had a genuine and friendly demeanor. we'll recommend others to shop here as well. both my wife and I had a good experience overall closing the deal with Kelley who was also well liked. More

Because everyone is always very helpful, knowledgeable and friendly. They always treat you like a person even if you are female. They don't make you feel stupid. and friendly. They always treat you like a person even if you are female. They don't make you feel stupid. More

Fast and efficient service from Auto Body staff. Shop has done great work for me in the past. Quality of work and timeliness to complete work is very good.sa has done great work for me in the past. Quality of work and timeliness to complete work is very good.sa More

Timing of appt was very good. I pulled up to the door and did not realize it opened automatically (I had a child in the car and was talking too him while waiting for the door to open- not reading the yel and did not realize it opened automatically (I had a child in the car and was talking too him while waiting for the door to open- not reading the yellow sign on the door) and a male employee came out and pointed to the sign and then put his hands up in the air in frustration at me and gave me a look like "Duh". I laughed it off, but I did feel like an idiot, which is really not how you want to feel pulling into a dealership. Chris was great to work with. She was friendly and knowledgeable. The estimate was given quickly, and the work was done very quickly. The price was fine with the exception of the diagnostic on the radio. Seems extreme to pay 65$ for such a simple diagnosis. I figured it was a fuse, but not one I could readily get to. In the past, my car has been run through the car wash before I pick it up. It was not this time, so that was a little disappointing. More

Busy day at the Quicklane but they got me in & out pretty fast-good job. The car wash is not good & I always have to remind the guys to take my license plate off to keep it from getting all bent up! pretty fast-good job. The car wash is not good & I always have to remind the guys to take my license plate off to keep it from getting all bent up! More

Just a suggestion, would be nice if the service team member would introduce themselves as you pull into the service area. It's personal/friendly, might help customers remember their names should they wi member would introduce themselves as you pull into the service area. It's personal/friendly, might help customers remember their names should they wish to share comments about their experience. Additionally, shows accountability to customer service. My experience on 8/25 was very good, no complaints. The cashier at was very friendly and helpful. More

I went in for an oil change. I was told that I needed a transmission fluid flush and power steering fluid flush and my air filter was dirty. Because I trusted what he said, I okayed the power steering flu transmission fluid flush and power steering fluid flush and my air filter was dirty. Because I trusted what he said, I okayed the power steering fluid flush. When I got home, I reviewed my service maintenance guide and checked on-line and could not find anywhere that a power steering fluid flush is ever recommended. My husband also said it was not necessary. I really feel I got "taken for a ride" and threw away $90!! We have bought several vehicles from Superior Ford and bring them there for service but after this happened, we are going elsewhere. If this was an error and can be corrected by refunding my money for this unnecessary work, we will consider changing our opinion about Superior Ford. More

After turning the car on to leave after the service was completed, I noticed a tire pressure light was illuminated. When I went back in to tell the service coordinator about it he said that they had notic completed, I noticed a tire pressure light was illuminated. When I went back in to tell the service coordinator about it he said that they had noticed that too. Well, if they noticed that too, after just rotating my tires, why didn't they fix it? It was only after I asked that it be looked into that the light was investigated and ultimately reset. I should not have had to ask to have something corrected that occured while it was being serviced. More

I had my truck in for a re-call. Everything went great,it was done faster than what they said. Thanks for being a great dealership, Brian Faue was done faster than what they said. Thanks for being a great dealership, Brian Faue More

Ronald was very helpful with any questions about the vehical and your financing options. He made the whole car buying experience excellent. Much better than some of the other dealers that I had tried to vehical and your financing options. He made the whole car buying experience excellent. Much better than some of the other dealers that I had tried to deal with. More