Superior Ford of Plymouth MN
Plymouth, MN
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Mike White was very friendly and straightforward . Being non pressured makes the buying process for me pleasant. I'll be back again for my next vehicle. non pressured makes the buying process for me pleasant. I'll be back again for my next vehicle. More
The service personnel in the quick lube area were very helpful and friendly. Was surprised to receive a car wash and didn't even have to ask for it! Always a pleasure to have my truck serviced at Superior helpful and friendly. Was surprised to receive a car wash and didn't even have to ask for it! Always a pleasure to have my truck serviced at Superior - Brookdale Ford. More
Our problem with the F250 was addressed and what it could be and was, was right on and it was fixed within the time frame quoted by James. Very Professional and much appreciated. Marty Dahl be and was, was right on and it was fixed within the time frame quoted by James. Very Professional and much appreciated. Marty Dahl More
In the 13 years that I have owned my little Ford Escort ZX2, this is the only thing that has gone wrong with it....the thermostat went out and had to be replaced. The good people at SuperiorBrookdale Ford ZX2, this is the only thing that has gone wrong with it....the thermostat went out and had to be replaced. The good people at SuperiorBrookdale Ford were fantastic with their service and friendliness. I highly recommend these people. They do an excellent job. I will definitely continue going to these people over the next years and hopefully will be in the market to buy a new Ford vehicle very soon. More
Both Chris and Jeff were very friendly and informative. I enjoyed the buying experience, the only little kink was not having the remote starter ready when I bought the car. I enjoyed the buying experience, the only little kink was not having the remote starter ready when I bought the car. More
I really liked the efficiency and quickness of the service I received the other day when I came in to get my oil changed. I had my grandson with me and it was great that I could just come in drop it o service I received the other day when I came in to get my oil changed. I had my grandson with me and it was great that I could just come in drop it off and in about 15 minutes received my van. washed and ready to go. Thanks Joe More
The ratings I gave in no way reflect the people I worked with. From sales, the manager and the finance person, they were all GREAT people. Buying a car for me is like having a root canal only my dentist n with. From sales, the manager and the finance person, they were all GREAT people. Buying a car for me is like having a root canal only my dentist numbs me so I don't feel anything. I hate it and do it only to keep my life going. I never feel like I am getting my money's worth, it is like bending over and hoping it doesn't hurt too bad. We have had a dot com bubble, a housing bubble, a student loan bubble, when are we going to have a car bubble? For what I paid for that car I could have bought a livable 3 bedroom 2 bath home in Arkansas with 10 acres. Unions suck the life out of this country. The reason I bought from you was because you didn't take the bail out money. I will never buy another GM (Government Motors) vehicle. My other pick would have been a Toyota because they are non-union. I just happened to be talking to a mechanic that works on all types of vehicles and he said Ford has come a long way improving their vehicles and Toyota's have gone down and recommended that I buy a Ford over Toyota. The vehicle didn't have MN features. Like heated seats (cloth or not), electronic start, those should be standard on all vehicles coming to MN. As a matter of fact, the vehicle I purchased for the price doesn't have near the upgraded features my other car had. I guess this is the new norm for America. Pay more, get less. Just a hint:Stop insulting my intelligence by referring to a car purchase as an "investment", it is a liability from the second you sign on the dotted line. Just hoping this makes it long past it's purchased extended warranty. More
I thought there was an issue with the car warm up noises. The service department did a thorough check and assured me that it was a saftey feature and was normal. Very respectful and helpful. The service department did a thorough check and assured me that it was a saftey feature and was normal. Very respectful and helpful. More
Greg, the service advisor was extremely friendly and helpful, and they fixed everything! I'm so happy to be back in my 2013 Escape! I love that little thing! helpful, and they fixed everything! I'm so happy to be back in my 2013 Escape! I love that little thing! More
Mike was very open, honest and professional with us as we looked at vehicles. I liked the fact that he wasn't pushy but just very attentive to what we were asking and what we were looking for. Mike is a gr looked at vehicles. I liked the fact that he wasn't pushy but just very attentive to what we were asking and what we were looking for. Mike is a great asset to your company. More