Superior Ford of Plymouth MN

Excellent service. Highly recommended Bought my second car from them. Excellent service as before. Went out of their way to make sure I was taken care of and worked around my busy schedule Bought my second car from them. Excellent service as before. Went out of their way to make sure I was taken care of and worked around my busy schedule. Would highly recommend them, and have to a few of my friends. More

car purchase great people and service. Always have a good feeling when I go to the place. Get oil changed and they wash my car for free. great people and service. Always have a good feeling when I go to the place. Get oil changed and they wash my car for free. More

Driving blind Their prices they list are crap. Anyone doing just a little research would see it. Don't waste your time negotiating. Go anywhere else. Bought a Their prices they list are crap. Anyone doing just a little research would see it. Don't waste your time negotiating. Go anywhere else. Bought a used car from them with "limited warranty." One week later none of my lights work. Bought an expensive paperweight until I fix it. More

USED Car Buyers **BEWARE** I recently bought a "certified" used vehicle from Superior Ford and had an extremely bad experience. Within months of my purchase I had to replace all I recently bought a "certified" used vehicle from Superior Ford and had an extremely bad experience. Within months of my purchase I had to replace all four tires as well as have the alignment fixed due to an undisclosed accident the car had been in. When asked why these issues weren't presented to me when I bought the car the salesman simply said, "how am I supposed to know the details of every car on our lot?” GO SOMEWHERE ELSE! More

Thieving lying crooks First off always double check your price! INTERNET PRICE IS ALWAYS CHEAPER!!!! They mark up their vehicles on the lot atleast by 3k. Their certified p First off always double check your price! INTERNET PRICE IS ALWAYS CHEAPER!!!! They mark up their vehicles on the lot atleast by 3k. Their certified pre owned never go through inspections. I was lied to and told they were, 2015 explorer "certified" bald tires and bad brakes. I was told I would have to get a extended service contract to cover it. This place is garbage and the GM short arrogant so called "man" introduced himself and basically told me to buy it or get the F out. Dishonest, dingy, dirty dealership. Wake up it's 2016 not 1982. I WILL NEVER VISIT THIS PLACE NOR RECOMMEND NOT EVEN TO xxxx! More

Used Vehicle I test drove a used(2008) Ford Explorer with 166,000 miles. It was obvious that there was something wrong with the transmission as it shifted from 1s I test drove a used(2008) Ford Explorer with 166,000 miles. It was obvious that there was something wrong with the transmission as it shifted from 1st gear to the next at high RPM. The salesperson told me he had no knowledge that there was anything wrong. I asked to verify the soundness of the transmission. I was allowed to take the vehicle to an established transmission specialist. He put the vehicle on a computer and and my suspicions were correct. I made sure the salesperson and manager knew of my findings. Both 2nd and 5th gear were gone (did not work). They acted like it was a surprise. This is common with Ford Explorers. My greatest concern is that they know and are acting like they do not and someone who doesn't know any better might be a victim. That is just wrong. The salesperson then asked me if I would be interested in any of there other vehicles. I said ...are you kidding? Wow. More

Did not stand by price quoted I was quoted a -Out the door price- When i went to buy the truck i was told i had been misquoted , very dishonest and untrustworthy practices p I was quoted a -Out the door price- When i went to buy the truck i was told i had been misquoted , very dishonest and untrustworthy practices please this twice before doing business @ Superior Ford More

Markup on cars Ford dealers started taking orders on the Focus RS this past October and I started calling Ford dealers prior to the order banks opening. Superior Fo Ford dealers started taking orders on the Focus RS this past October and I started calling Ford dealers prior to the order banks opening. Superior Ford originally told me they would charge me MSRP but later changed the price and told me there would be a dealer markup of $5K over MSRP because they could. Salesman was rude about it and told good luck finding a car at MSRP. Made a few more calls and Morries would not charge anything over MSRP. , I don't think I would trust this dealer with future business. More

Extended power train warranty work I brought in my 06 Mustang GT recently. I'm I the mid 90s for mileage and am within 10,000 miles or 5 months of my extended power train warranty expi I brought in my 06 Mustang GT recently. I'm I the mid 90s for mileage and am within 10,000 miles or 5 months of my extended power train warranty expiring, and a couple weeks ago, I was cruising up the interstate when my OD Off light started flashing on my dash. I called for an appointment and was thrilled to discover that this issue is covered my the extended warranty through Ford that I very nearly didn't spring for back then I bought my pony years ago. I dealt with service advisor Stephanie, who took excellent care of me and my car during the nearly 2 weeks it was in the shop. My warranty covered the cost of a rental, and she arranged for me to use a Fusion while my Mustang was out of commission. At first, they replaced the transmission solenoid, but that didn't fix the issue. Next was the torque converter, which they had to ship in from Washington state, which took up the bulk of the time it was sitting in the shop. When symptoms persisted, they replaced the valve body. That fixed it. All the while, Service Advisor Stephanie kept me apprised of their progress and made sure I was happy with my rental Fusion (which did take some getting used to, but it was a nice, if somewhat underpowered car... It was the non turbo variety Fusion). When all was said and done, my total cost was an even $100, while the work and parts that went into my car, not even counting the rental expense, cost Ford warranties over $3,000. Boy, am I glad I decided to purchase that extended power train warranty! My little rip-snorting Mustang and I were happily reunited, and I'm grateful that it went as well as it did. I plan on holding onto my Mustang for life, or at least until I pass it on to my niece or nephew in a couple of decades, so it's important to me that my car is well taken care of even if it is a daily driver. I will likely buy another Mustang someday (and you'd better believe I'll be buying the extended power train warranty with it when I do), but my little Legend Lime green pony is really special to me, and I'm very happy to have it back in fighting form. Thanks Stephanie and Superior Ford! More