Suntrup Ford Westport

Backtracks and Lies "Sold" me a car after giving me an estimate on my trade in that they hadn't even seen. Once I had already driven the car off the lot and brought the t "Sold" me a car after giving me an estimate on my trade in that they hadn't even seen. Once I had already driven the car off the lot and brought the trade in at a later time, they decided they had overestimated the value of the trade and wanted to back out of the deal, after I had already left once again. They refuse to work out this problem that they caused, only speaking in threatening tones to me demanding I return the car that I have already put a couple hundred miles on. Absolutely terrible. More

Great Service, Great Price. My salesperson, Rich McCabe worked very hard on getting my new vehicle price down to fit my budget. I love my new truck. Thank you! My salesperson, Rich McCabe worked very hard on getting my new vehicle price down to fit my budget. I love my new truck. Thank you! More

Great experience Chuck was a really nice guy with a lot of honesty. He sold me my vehicle at the best possible price! I would recommend him as a salesman and this deal Chuck was a really nice guy with a lot of honesty. He sold me my vehicle at the best possible price! I would recommend him as a salesman and this dealership. More

Chuck and Michael Jackson great team Great doing business with you guys. You were friendly, and worked for my best interest. Best experience ever in purchasing a vehicle. Thanks guys and Great doing business with you guys. You were friendly, and worked for my best interest. Best experience ever in purchasing a vehicle. Thanks guys and I will send people to you two More

GO see Chuck if your in the market for a vehicle THANK YOU CHUCK! We needed to trade our Honda CRV, for a more dependable vehicle. Went in looking for a Mini-van that I saw on line to meet the needs THANK YOU CHUCK! We needed to trade our Honda CRV, for a more dependable vehicle. Went in looking for a Mini-van that I saw on line to meet the needs of my sons' short legs. Chuck worked with his manager and my husband to get us financing for a 2015 Fusion SE. I am a Chevy girl at heart so I was skeptical at first but them I drove it and my son was able to get in and out with no problem and I was sold. Chuck knows what he is doing and listens to your needs. He was very respectful of our time, and did everything in his power to get everything done quickly. Also took time out to show us all the cool gadgets that are on the vehicle. I definitely would recommend both the dealership and especially Chuck to anyone in the market for a vehicle. More

Very Nice Gentleman-BOB Bob Stapleton was very nice and helped us find a good Ford Escape. I would recommend anyone want to buy a ford go to this dealer and talk with BOB! He Bob Stapleton was very nice and helped us find a good Ford Escape. I would recommend anyone want to buy a ford go to this dealer and talk with BOB! He's very nice. The store is awesome! More

Hassel free trade on 3/7/15 We needed to trade our Honda CRV for a pre-owned F150. Luckily Chuck was there to greet us at the door. He made the experience fun, no-pressure and ha We needed to trade our Honda CRV for a pre-owned F150. Luckily Chuck was there to greet us at the door. He made the experience fun, no-pressure and hassel free. He was very respectful of our time, and did everything in his power to get everything done quickly. I definitely would recommend both the dealership and especially Chuck to anyone in the market for a vehicle. More

My experience with Suntrup Chuck really went above and beyond to make sure everything went smooth. The dealership had a large inventory to choose from. I would definitely recom Chuck really went above and beyond to make sure everything went smooth. The dealership had a large inventory to choose from. I would definitely recommend this dealership to my friends and family. Everybody was very polite. More

New vehicle purchase I purchased my brand new 2014 Ford F-150 from Suntrup Ford Westport. Bob Stapleton was my sales person and he was extremely helpful. The night I went I purchased my brand new 2014 Ford F-150 from Suntrup Ford Westport. Bob Stapleton was my sales person and he was extremely helpful. The night I went to look at the truck, it was very cold, but Bob took the time to show me two different trucks to find the one I liked. After we test drove the truck, we went inside and started seeing what we could do to put a deal together. Bob was able to get me more for my trade-in than what I likely could have gotten selling it outright. We were able to meet on a price to get the deal done. After I met with the finance group and completed all the paperwork, Bob stayed well past his shift ended to make sure the truck was washed, filled up, switched the plates over, and showed me how to connect to Sync. Overall it was exceptional experience, and I feel I got a best deal possible. More

My new purchase on 2/2/2015 I purchased a new 2015 Ford Taurus and Mike Kearns was absolutely great. He found me the car I wanted at the price I needed. Mike Jackson made the dea I purchased a new 2015 Ford Taurus and Mike Kearns was absolutely great. He found me the car I wanted at the price I needed. Mike Jackson made the deal work for me by looking at all the possibilities. I would definitely recommend Suntrup Ford and Mike Kearns to anyone looking for a car. More