All Salespeople
Sales Department
Suntrup Ford Kirkwood
Kirkwood, MO
215 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 02, 2024
Service department ignored my calls and when someone
answered they were unable to provide a status on my car. After multiple calls not a single person could tell me if my car was done. Now I have to fig
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by Ray
Employees Worked With
Rachel is the advisor, Kevin Lupo
October 19, 2024
Poor customer service with the service dept.
regarding an issue I had in early July 2024. After TWO MONTHS communicating with Ford's national office (email & phone calls), the issue has not been
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by info
Employees Worked With
Cannot remember
July 26, 2024
I negociated a deal from almost 300 miles away then,
drove in person to finish the deal up. They sold the car and took my cash before ever mentioning they did not have a clear title for this car yet. It
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by toddfaulk.rpgdeveloper
Employees Worked With
Eric Proemsey