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Suntrup Ford Kirkwood
Kirkwood, MO
216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
December 25, 2024
Worst dealership experience ever.
They tried to scam me and lied to me. Never again
More
by mbertolis
Employees Worked With
Kevin Lupo
November 02, 2024
Service department ignored my calls and when someone
answered they were unable to provide a status on my car. After multiple calls not a single person could tell me if my car was done. Now I have to fig
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by Ray
Employees Worked With
Rachel is the advisor, Kevin Lupo
October 19, 2024
Poor customer service with the service dept.
regarding an issue I had in early July 2024. After TWO MONTHS communicating with Ford's national office (email & phone calls), the issue has not been
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by info
Employees Worked With
Cannot remember
