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Suntrup Ford Kirkwood

Kirkwood, MO

2.4
219 Reviews

10340 Manchester Road

Kirkwood, MO

63122

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Showing 219 reviews

January 08, 2018

Excellent service Matt was very nice and helped us find exactly what we wanted. Even after the purchase of the vehicle he was very helpful and completely exceeded my ex More

by SeaShell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh, Matt Barthelmass
Jan 15, 2018 -

Suntrup Ford Kirkwood responded

Hello, it'd great to hear you had such a pleasant experience working with Matt. Thank you for taking the time to leave us feedback. We value your business, and hope you have a wonderful day!

January 08, 2018

Best dealership for blue-collar hardworking people I came to this dealership looking at a used truck. Matt my salesman turned what I was sure was going to be your typical hassle into to nothing less th More

by Corb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh, Matt Barthelmass
Jan 15, 2018 -

Suntrup Ford Kirkwood responded

Hello, thank you for your business and for taking the time to leave us such wonderful feedback! Have a fantastic day!

January 04, 2018

Pleasant, accommodating and efficient. Despite the frequent lack of relationships and trust in the service world these days, at Suntrup Ford I thoroughly enjoyed the friendly, personable, a More

by MCIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh, Timothy Walsh, Matt Barthelmass
Jan 15, 2018 -

Suntrup Ford Kirkwood responded

Thank you for the 5 stars!! It means a lot to us. Have a great day!

November 12, 2017

"The Works" fail -- SAVED! I had a less than first impression, however; my review and negative experiences were immediately addressed by Kirkwood Suntrup Ford! They have demonst More

by michaeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike @ the service desk & a girl at cashier desk - both SUPER friendly
September 23, 2017

They made it happen! I had a great experience buying my Edge Sport from Suntrup Ford. Tyler Watkins greeted us right away when we arrived. He was professional and knowledg More

by Tamra B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Watkins, Eric Proemsey, Timothy Walsh
Oct 05, 2017 -

Suntrup Ford Kirkwood responded

Tamra, we're happy to read your wonderful feedback on your experience at our dealership! We hope you are enjoying the Ford Edge. Thank you for your business, and have a great day!

September 20, 2017

Honest Dealings, Courteous Treatment! Our sales professional, Kevin Lupo, was respectful and worked with us honestly. He made himself available by phone and text. The sales management staf More

by JCH_STL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lupo, Timothy Walsh
Oct 05, 2017 -

Suntrup Ford Kirkwood responded

Hello, thank you for taking the time to write a review for our dealership. It means a lot to us. Have a great day!

July 17, 2017

Excellent job financing the deal Tim was able to secure a loan with a low interest rate and was knowledgeable walking me through all of the warranty options that were available. More

by debbietcp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
Aug 08, 2017 -

Suntrup Ford Kirkwood responded

Hello Debbie, thank you for taking the time to leave feedback for our dealership. We value your business and hope you have a fantastic day!

July 14, 2017

Highly Recommend My salesperson, Tiffany, did a fantastic job of learning what was most important to me in the truck I was looking to purchase and finding the vehicle More

by RogerDavidB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh, Tiffany Nighbor
Aug 08, 2017 -

Suntrup Ford Kirkwood responded

Hello, thank you for taking the time to leave feedback for our dealership, it means a lot to us. We hope you are enjoying the F-150. We value your business and hope you have a fantastic day!

February 22, 2017

Not good so far On my first service appointment I was told I was going to be very happy with the work they did to fix it. I had to turn around and go back at the next More

by Ben5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, Kirk Latta, Timothy Walsh
November 01, 2016

Very Pleased Customer! From the first phone call to the handshake to seal the deal, working with Tim Walsh was a pleasure. Tim answered each question I had and I never felt More

by Dave A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Timothy Walsh
Nov 29, 2016 -

Suntrup Ford Kirkwood responded

Hi Dave, thank you for taking the time to write a review for our dealership. Tim is a class act, and we're happy he was able to get the vehicle you were looking for. Thanks for your business, and have a great day!

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