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Suntrup Ford Kirkwood

Kirkwood, MO

4.4
272 Reviews
Suntrup Ford Kirkwood is located just east of Lindbergh on Manchester Road in St. Louis' beautiful Kirkwood neighborhood. Whether you're a past, present, or a potential customer, we at Suntrup Ford Kirkwood appreciate your time spent with us on dealerrater.com and we look forward to hearing from you. Have a great day!
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10340 Manchester Road

Kirkwood, MO

63122

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Showing 272 reviews

December 01, 2015

Great Service all around! I bought a new F150 from Tim Walsh on Black Friday. He was very helpful getting me out of current lease and was incredibly helpful/patient in getting More

by Jjp_mizzou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Timothy Walsh
Dec 03, 2015 -

Suntrup Ford Kirkwood responded

Thank you for the feedback on your experience working with Tim! We're very happy to hear you had such a pleasant experience. He is a valuable asset to our team. Enjoy your new F-150, and thank you for making us your Ford store! Have a wonderful day!

November 12, 2015

First time Ford buyer Wanted a Fusion Hybrid and was able to purchase the car I wanted. Staff was friendly. A little discouraging to see not busy sales people playing on t More

by LMW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
Nov 24, 2015 -

Suntrup Ford Kirkwood responded

Congrats on making the Ford switch! We hope you're enjoying your new vehicle! Our employees usually do smoke in the back, but we will make sure to address the issue. We thank you for your business, and for taking the time to write a review! Have a great day!

October 08, 2015

Great Experience From my first email to walking out the door with the keys in hand my experience was first rate. The staff was courteous and professional. The prices More

by Katydid28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Timothy Walsh
Oct 14, 2015 -

Suntrup Ford Kirkwood responded

Katy, Thank you for taking the time to leave feedback on your experience at our dealership! This was such a wonderful review to read. We value your business and hope you have a wonderful day!

September 18, 2015

New car purchase: amazing deal and service! After my car was totaled in an accident, I was looking for a new Ford Fiesta or Focus. I had a savings certificate provided by my insurance company wh More

by Mary L.V.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Kevin Lupo
Sep 22, 2015 -

Suntrup Ford Kirkwood responded

Mary, we're very happy to hear you had such a pleasant experience at our dealership! Thank you for taking the time to write a review for our dealership. We value your business, and should you need anything else do not hesitate to ask! Have a wonderful day!

September 16, 2015

New car purchase. I purchase a 2015 Ford Focus SE from Suntrup Ford Kirkwood. The sales staff were outstanding, we came to an agreement quickly and they had me in and More

by rtuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh, Chad Morber
Sep 22, 2015 -

Suntrup Ford Kirkwood responded

Congratulations on your new Focus! Thank you for taking the time out of your busy day to write a review for our dealership. It means a lot to us! Have a great day!

September 12, 2015

Suntrup Ford Kirkwood gave me a trade in and price I was looking for a Ford F-150 this summer, and had a disappointing experience at a different dealer about 4,weeks earlier. My business with Suntrup b More

by TurfGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
Sep 14, 2015 -

Suntrup Ford Kirkwood responded

Thank you for taking the time to leave feedback on your experience at our dealership! We're very happy we could earn your business, and it's great to hear it was such a smooth transaction. Enjoy your new vehicle and have a great day!

August 31, 2015

Very nice dealership with which to do business. Very friendly, pretty prompt, very courteous. I will come back again in the future for service Thanks More

by bb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh, Chad Morber
Sep 01, 2015 -

Suntrup Ford Kirkwood responded

Thank you for your wonderful feedback on your experience at our dealership! We value your business and thank you for choosing Suntrup! Have a great day!

August 27, 2015

The best dealership in St. Louis I was so impressed with the outstanding customer service and no pressure tactics in buying a new car in January that I went back a second time this ye More

by mmn294
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirk Latta, Chad Morber, Terry Logan
Aug 31, 2015 -

Suntrup Ford Kirkwood responded

Wow, this was a great review to read! We appreciate you taking the time to leave us feedback on your experience at our dealership. We value your business, and should you need anything else do not hesitate to ask! Have a wonderful day!

August 26, 2015

Helpful and Professional Kirk and Tim knew a lot about the F150 features and improvements compared to my 2012 truck. No pressure sales and we didn't waste time dickering. Th More

by fordtrucksarebetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Latta, Timothy Walsh
Aug 26, 2015 -

Suntrup Ford Kirkwood responded

Nice Screen Name. :) Thank you for taking the time to write a review for our dealership, your feedback is very important to us! We're very happy everything went so smooth for you. Congratulations on your new truck, and thank you for choosing Suntrup. Have a great day!

August 25, 2015

Patient and Attentive The team worked hard to make sure I left happy and I did!! Kevin and Tim were patient and attentive to my needs. I love my new car!! More

by jcasper4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, David Gibson, Timothy Walsh
Aug 26, 2015 -

Suntrup Ford Kirkwood responded

Congratulations on your new vehicle, and thank you for taking the time to write us a review! We're very happy to hear you had a pleasant experience at our dealership. Have a great day!

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