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Suntrup Ford Kirkwood

Kirkwood, MO

2.8
216 Reviews

10340 Manchester Road

Kirkwood, MO

63122

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Showing 216 reviews

December 19, 2014

Great experienc and 100% satisfied My entire experience was top notch. I really felt like they wanted me to drive away in exactly what I wanted. Would definitely recommend the dealer an More

by rlfjr22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
December 17, 2014

Excellent Service and Pricing! I recently purchased a 2014 Ford Fusion from this dealership. I am a college student so my concern was price as to what I could afford. The employee h More

by dae032
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
December 17, 2014

Awesome Experience I have been looking into purchasing a new car and stumbled upon Suntrup Ford. After visiting other dealerships in the area, I was pleasantly surprise More

by golden11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
November 14, 2014

Incompetent Techs Chad was rude, and had no idea what he was doing. I came in for a simple key fob and He claimed the website was down and made me wait 2 hrs. I finally More

by Bvliet1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Boxdorfer
Jan 29, 2015 -

Suntrup Ford Kirkwood responded

Hello, my name is Crystal Jedynak the eCommerce Director for Suntrup Ford Kirkwood. I'm sincerely sorry you feel that a member of our staff mistreated you, and that you had a long wait for your fleet vehicle. Unfortunately, technically doesn't always cooperate, and our system was down for awhile. By the time you spoke with Mike, it was back up and running. Again, I am very sorry and understand your frustration. If you would like to discuss this further, please call me at (314) 429-4455

October 14, 2014

Amazing Experience!!! Unbelievable customer service. Friendly, professional, and passionate staff. Easiest purchase of a car I've ever had. Highly recommend this company More

by chad.harrison.503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Latta, Eric Proemsey, David Gibson
October 13, 2014

Great Dealership These guys were great from start to finish. My new purchase deal was for the most part settled on a five minute phone call. The receptionist connected More

by newedge55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard McCabe
October 11, 2014

Highly Recommended My wife and I always plan on traveling further than we have when we purchase a vehicle simply to experience the exceptional service and sales you get More

by Frank1919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
October 10, 2014

Good product knowledge and easy to work with I shopped around a couple dealers in the St Louis Area, and met Chad on the lot. I actually had their price beat by $300 but he had made a suggestion More

by johnnybaseball16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Morber, Chad Morber
October 10, 2014

Excellent Service! My experience at Suntrup Ford Kirkwood was excellent and very painless! Tim was very helpful and was able to answer every question I threw at him! I w More

by kimberly.wilkinson.18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
October 10, 2014

great service! Tim was so great to work with! He really understood what I wanted and wouldn't rest until we found the perfect car! He is friendly and down to earth a More

by dontgotoluther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
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