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Suntrup Ford Kirkwood

Kirkwood, MO

2.8
216 Reviews

10340 Manchester Road

Kirkwood, MO

63122

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Showing 216 reviews

April 29, 2015

excellent experience/very professional salesman (Tim Walsh) Purchasing my Ford transit was effortless. Tim Walsh is a very knowledgeable and capable salesman. I f i had a question he went 2 his manager to get More

by TRANSITGUY14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Timothy Walsh
Apr 29, 2015 -

Suntrup Ford Kirkwood responded

Thank you for taking the time to write a review about your experience at our dealership. This is the type of feedback we love to hear! We greatly appreciate your business, and should you need anything else do not hesitate to ask. Have a great day!

April 28, 2015

So easy We weren't really in the market for a vehicle but my neighbors recommended this place so we went shopping. As soon as we walked in we were welcomed. A More

by Punkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Latta, David Gibson, Fred Williams
Apr 29, 2015 -

Suntrup Ford Kirkwood responded

Thank you for taking the time to leave feedback about your experience at our dealership! We're very happy to hear everything went quick and smoothly for you. We value for your business and hope you have a wonderful day!

April 28, 2015

2015 Ford Escape I couldnt be happier, i love my new escape! Kirk and Chad were awesome to deal with! I was in and out in under an hour! 10 out of 10 hands down. I w More

by Lovemycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Latta, Chad Morber
Apr 29, 2015 -

Suntrup Ford Kirkwood responded

Thank you for taking the time to leave us feedback about your experience at our dealership! We're very happy everything went smoothly. We greatly appreciate your business! Enjoy your new Escape! Have a wonderful day!

April 28, 2015

Great service Tim was very knowledgeable about the cars I was interested in looking at. He started immediately on the financial paperwork and trying to figure out t More

by alwmt9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Walsh
Apr 29, 2015 -

Suntrup Ford Kirkwood responded

Thank you for taking the time to write a review about your experience at our dealership! We're very happy to hear you had a pleasant experience working with Tim. Thank you for your business, and should you need anything else do not hesitate to ask. Have a great day!

April 28, 2015

Great customer service I stopped in to look for a car for my daughter. The showroom was very nice and clean. Everyone was super nice and very knowledgeable. I will definitel More

by Jennifer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Logan, Kirk Latta, Terry Logan
Apr 29, 2015 -

Suntrup Ford Kirkwood responded

Jennifer, Thank you for stopping by our dealership and taking the time to write a review! It means a lot to us! We appreciate your kind words, and hope to earn your business in the future. Have a great day!

March 21, 2015

Make sure you check your car fax I stopped in to look at a used vehicle and considered purchasing. Upon sitting down to talk price, Tim the salesman misused bluebook to significantly More

by hughestj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Timothy Walsh
Mar 31, 2015 -

Suntrup Ford Kirkwood responded

Hello, My name is Crystal and I'm the eCommerce Director for Suntrup Ford Kirkwood. I'm sorry to hear you are dissatisfied with your experience at our dealership. I assure you that Kelly Blue Book was not misused, and that we offer fair, and competitive trade-in value on used vehicles. Many of our customers are extremely happy with the amount they receive for their trade. I'm sorry you feel that this wasn't the case with your vehicle. If you would like to discuss this further, feel free to contact me at (314) 429-4455. Thank you, and take care!

March 02, 2015

My New Ford Escape SE I hadn't purchased a car in a few years, so I began this quest apprehensively to say the least. I did my homework and narrowed down my car choices to More

by patmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson
Mar 03, 2015 -

Suntrup Ford Kirkwood responded

Pat, Thank you immensely for taking the time to leave us feedback! We value your business! Enjoy your new Escape, and if you need anything else, do not hesitate to ask. Have a great day!

February 13, 2015

Outstanding customer service I just purchased a new F150 from this dealership and was thoroughly impressed with the customer service provided by Terry and Kirk. Terry has followe More

by mmn294
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Logan , Kirk Latta, David Gibson
Feb 17, 2015 -

Suntrup Ford Kirkwood responded

Thanks for the review and the positive feedback! We're so happy to hear you had a pleasant experience at our dealership. Enjoy your new F150! Have a great day!!

February 09, 2015

Ford Escape Purchase No Problems, great service thru out the purchaxe. I epecially appreciated the 3 yr free srvice. that was a big seeler for me, just avoinding that hast More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibson, Timothy Walsh
Feb 11, 2015 -

Suntrup Ford Kirkwood responded

Tom, Thank you so much for taking the time to leave us feedback! We're very happy to hear you had a pleasant experience at our dealership! Have a wonderful day!

January 28, 2015

Best car buying experience! I highly recommend going to Suntrup Ford in Kirkwood. We worked with Tom Dietz great guy! This is the first time I bought a car that I can say it More

by JanetB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2015 -

Suntrup Ford Kirkwood responded

Thank you so much Janet for leaving us positive feedback, especially on multiple sites! We really appreciate the review and recommendation! Have a great day!

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