Suntrup Ford Kirkwood

Outstanding, no surprises sales experience From the start of the process of purchasing a 2015 Mustang GT every one I dealt with had a professional attitude about everything. Tim answered all my From the start of the process of purchasing a 2015 Mustang GT every one I dealt with had a professional attitude about everything. Tim answered all my questions about the car and the process of making the purchase with factual data with no fluff. I appreciated this. He also kept me up- to date as to when the car would arrive in St. Louis. He had the paperwork ready when I came to pick up the car and gave me a thorough run through of features of the car before I drove off. Completely professional and knowledgeable with no wasted time. Dave was also professional in his job as the finance man, reviewing the money aspects of this purchase completely and in a way that was easy to follow. I will recommend these two gentlemen and Suntrup Ford to my friends when the want to buy a vehicle. More

Purchase Ford Escape Tim did an excellent job showing us our options for both new and used cars. We are very happy with our purchase of our new vehicle. Tim did an excellent job showing us our options for both new and used cars. We are very happy with our purchase of our new vehicle. More

Great experience Excellent service--Tim and Kim worked hard to find the exact vehicle we wanted. They were open and honest, and seemed very knowledgeable about the Mu Excellent service--Tim and Kim worked hard to find the exact vehicle we wanted. They were open and honest, and seemed very knowledgeable about the Mustang. More

My new Ford Escape Tim was very patient with me. He is very knowledgeable and answered any questions that I had. He made sure that I could call or come by the dealership Tim was very patient with me. He is very knowledgeable and answered any questions that I had. He made sure that I could call or come by the dealership if I had any questions and that no question was too small. He didn't try to pressure me into buying anything. I felt very comfortable in making this deal, All in all, for me this was a very good experience. Dave was also very easy to work with. Both Tim and Dave were very professional. More

Thorough and Professional Tim and Dave were both thorough in answering our questions without being aggressive in their sales approach. Suntrup's service department is equally c Tim and Dave were both thorough in answering our questions without being aggressive in their sales approach. Suntrup's service department is equally courteous and professional.. More

My New Ford Escape! So i had heard from other dealers that Suntrup Ford in Kirkwood was false advertising on there online prices, so i was a bit skeptical going in. Let m So i had heard from other dealers that Suntrup Ford in Kirkwood was false advertising on there online prices, so i was a bit skeptical going in. Let me tell you that changed in minute when Chad Morber greeted me at the door. He was very eager to getTNme on a test drive on a 2015 Ford Escape, needless to say i fell in love. Chad was very knowledgeable about his product. I was planning on going to a dodge dealer after the test drive but that didnt happen. They were spot on with there online pricing. I made the deal within 20 minutes of being back on the test drive. I am one happy customer! I would also like to thank Kirk Latta for giving me a great extended warranty price! I will be telling friends and family where the best deals in St Louis are! thanks again! More

Helpful and Knowledgeable Tim Walsh showed me a preowned car that I requested to see and drive. Then he asked me tactfully if I would consider looking at a new car of the sa Tim Walsh showed me a preowned car that I requested to see and drive. Then he asked me tactfully if I would consider looking at a new car of the same make and model. After the test drive he told me that the advantages of having a new car were likely to be within my budget because of the Memorial Day holiday discount. He wasn't pushy when I decided to think it over and contact him the following day. After the sale Tim patiently helped me with answers to several questions I had about Blue Tooth and other features of the car. More

Good experience This is the second time we have bought from Tim. We had emailed him earlier that day and he was waiting outside for us that evening. He helped us get This is the second time we have bought from Tim. We had emailed him earlier that day and he was waiting outside for us that evening. He helped us get the car we wanted and made sure we knew all about it before we left. He was very helpful. More

First Time Buyers Exceptional experience. Tim was incredibly helpful and patience despite a rather busy day with a short staff for that particular afternoon. Kirk was e Exceptional experience. Tim was incredibly helpful and patience despite a rather busy day with a short staff for that particular afternoon. Kirk was equally impressive with the financing. Overall, they both made the process incredibly smooth and enjoyable. More

very good experience I had a good experience up front with Tim. he was very intuitive in picking up on our needs. and then Dave was pleasant at the end of the process. an I had a good experience up front with Tim. he was very intuitive in picking up on our needs. and then Dave was pleasant at the end of the process. and very informative in explaining the different financing options. overall. I would definitely recommend. More