Suntrup Ford Kirkwood
Kirkwood, MO
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Very nice dealership with which to do business. Very friendly, pretty prompt, very courteous. I will come back again in the future for service Thanks Very friendly, pretty prompt, very courteous. I will come back again in the future for service Thanks More
The best dealership in St. Louis I was so impressed with the outstanding customer service and no pressure tactics in buying a new car in January that I went back a second time this ye I was so impressed with the outstanding customer service and no pressure tactics in buying a new car in January that I went back a second time this year to purchase another vehicle for my wife. The staff at Suntrup Ford Kirkwood are, bar none, the best in St. Louis. They all go out of their way to find the right vehicle for you at the best price. Once again, Terry and Kirk met our needs which was quick and reasonable. Trust me, I highly recommend this dealership!!! More
Helpful and Professional Kirk and Tim knew a lot about the F150 features and improvements compared to my 2012 truck. No pressure sales and we didn't waste time dickering. Th Kirk and Tim knew a lot about the F150 features and improvements compared to my 2012 truck. No pressure sales and we didn't waste time dickering. Their inventory was excellent and I'm very happy with the exact new truck that I wanted to purchase. More
Patient and Attentive The team worked hard to make sure I left happy and I did!! Kevin and Tim were patient and attentive to my needs. I love my new car!! The team worked hard to make sure I left happy and I did!! Kevin and Tim were patient and attentive to my needs. I love my new car!! More
Great Experience It was a great experience. It was quick and reasonable. They made buying a new car fun and easy. I would recommend this dealership to friends and fam It was a great experience. It was quick and reasonable. They made buying a new car fun and easy. I would recommend this dealership to friends and family. More
pleasantly surprised!! We were called to say we had won a tv from an entry mass a couple of months earlier when we were there to look at cars and frankly, enter thedrawings. We were called to say we had won a tv from an entry mass a couple of months earlier when we were there to look at cars and frankly, enter thedrawings. Tim show us a new car, told us how much they would give us on trade in but did not really pressure us too much when we declined. They were very generous on their trade in order which is important when considering where to go when we do decide to buy. Overall very pleased. More
Quick and reasonable Everyone who I came in contact with was very helpful and friendly. The salesman made buying a new car quick and painless. I did not feel the stress I Everyone who I came in contact with was very helpful and friendly. The salesman made buying a new car quick and painless. I did not feel the stress I was anticipating when buying a car. More
One Happy Customer. From the moment I walked into the dealership I was greeted with firm handshakes and friendly smiles. Tim Walsh was the first friendly face I seen and From the moment I walked into the dealership I was greeted with firm handshakes and friendly smiles. Tim Walsh was the first friendly face I seen and I couldn't have been happier to have Tim as my sales person. He asked what I wanted, What I expected in a car. Asked what color I likes and if I was interested in a certain vehicle. I explained that I did drive a Ford Explorer at another dealership, I liked it but when I was asked to wait for the salesman while he talked with another client then tried to talk me into buying a vehicle that I didn't want for several reasons....he didn't even offer to solve the things I didn't like. I left and my daughter talked me into going to Suntrup. Tim listen to me (He was glad I liked the Ford Explorer.) I told him I needed a lumbar seat, an electric seat. Didn't matter if it had cloth or leather. He showed me a 2016 Explorer. The color was Fire Red. Had all the things I wanted. He drove me around and let me drive a little. He put my phone numbers in the car for me. Washed the car...made sure it was clean and the Fire Red was gleaming. I was sold and happy in just a matter of 30 minutes. The paperwork was completed in a timely fashion and I even got a hug with my handshake at the end. What a great guy and an asset to Suntrup. A perfect gentleman who took the fear out of buying my very first car on my own. I'm trying to tell all my friends about this dealership and my guy Tim. More
Great experience! The dealership and the sales person were very friendly and professional. Every thing from start to finish was easy and no high pressure. And I got a g The dealership and the sales person were very friendly and professional. Every thing from start to finish was easy and no high pressure. And I got a great deal. I would buy there again and would recommend the dealership to friends and family. More
Great time. Fabulous service. I had a wonderful experience and the customer service was great! Everyone was very helpful. I will definitely recommend them to all my friends and fam I had a wonderful experience and the customer service was great! Everyone was very helpful. I will definitely recommend them to all my friends and family. More