Suntrup Ford Kirkwood

New car purchase: amazing deal and service! After my car was totaled in an accident, I was looking for a new Ford Fiesta or Focus. I had a savings certificate provided by my insurance company wh After my car was totaled in an accident, I was looking for a new Ford Fiesta or Focus. I had a savings certificate provided by my insurance company which Suntrup honored even though the specific vehicle it applied to was not in stock. They applied the certificate to a similar vehicle, with even better options and helped me arrange a very satisfactory finance deal with Ford Credit for the remainder of the sales price. My salesperson Kevin was friendly, helpful and very professional--without any high-pressure tactics which I appreciated very much. The business manager, Dave, was also very courteous and helpful. I was in an out of there in less than 90 minutes, and drove my new car home that afternoon. Outstanding! More

New car purchase. I purchase a 2015 Ford Focus SE from Suntrup Ford Kirkwood. The sales staff were outstanding, we came to an agreement quickly and they had me in and I purchase a 2015 Ford Focus SE from Suntrup Ford Kirkwood. The sales staff were outstanding, we came to an agreement quickly and they had me in and out. Very professional sales staff. Timothy Walsh and Chad Morber both did an outstanding job. More

Suntrup Ford Kirkwood gave me a trade in and price I was looking for a Ford F-150 this summer, and had a disappointing experience at a different dealer about 4,weeks earlier. My business with Suntrup b I was looking for a Ford F-150 this summer, and had a disappointing experience at a different dealer about 4,weeks earlier. My business with Suntrup began over an Internet inquiry. They replied promptly and my sales rep (Tim Walsh) called me promptly because two stock vehicles fit my inquiry. After a test drive I bought the vehicle and the purchase process only took 70 minutes! I am very satisfied with Suntrup Ford Kirkwood and will recommend them to everyone. More

Very nice dealership with which to do business. Very friendly, pretty prompt, very courteous. I will come back again in the future for service Thanks Very friendly, pretty prompt, very courteous. I will come back again in the future for service Thanks More

The best dealership in St. Louis I was so impressed with the outstanding customer service and no pressure tactics in buying a new car in January that I went back a second time this ye I was so impressed with the outstanding customer service and no pressure tactics in buying a new car in January that I went back a second time this year to purchase another vehicle for my wife. The staff at Suntrup Ford Kirkwood are, bar none, the best in St. Louis. They all go out of their way to find the right vehicle for you at the best price. Once again, Terry and Kirk met our needs which was quick and reasonable. Trust me, I highly recommend this dealership!!! More

Helpful and Professional Kirk and Tim knew a lot about the F150 features and improvements compared to my 2012 truck. No pressure sales and we didn't waste time dickering. Th Kirk and Tim knew a lot about the F150 features and improvements compared to my 2012 truck. No pressure sales and we didn't waste time dickering. Their inventory was excellent and I'm very happy with the exact new truck that I wanted to purchase. More

Patient and Attentive The team worked hard to make sure I left happy and I did!! Kevin and Tim were patient and attentive to my needs. I love my new car!! The team worked hard to make sure I left happy and I did!! Kevin and Tim were patient and attentive to my needs. I love my new car!! More

Great Experience It was a great experience. It was quick and reasonable. They made buying a new car fun and easy. I would recommend this dealership to friends and fam It was a great experience. It was quick and reasonable. They made buying a new car fun and easy. I would recommend this dealership to friends and family. More

pleasantly surprised!! We were called to say we had won a tv from an entry mass a couple of months earlier when we were there to look at cars and frankly, enter thedrawings. We were called to say we had won a tv from an entry mass a couple of months earlier when we were there to look at cars and frankly, enter thedrawings. Tim show us a new car, told us how much they would give us on trade in but did not really pressure us too much when we declined. They were very generous on their trade in order which is important when considering where to go when we do decide to buy. Overall very pleased. More

Quick and reasonable Everyone who I came in contact with was very helpful and friendly. The salesman made buying a new car quick and painless. I did not feel the stress I Everyone who I came in contact with was very helpful and friendly. The salesman made buying a new car quick and painless. I did not feel the stress I was anticipating when buying a car. More