Suntrup Ford Kirkwood

Good experience Very friendly, fair pricing, and very happy with our new Fusion. Tim took the time to show us the ins and outs of the vehicle and sync my phone with Very friendly, fair pricing, and very happy with our new Fusion. Tim took the time to show us the ins and outs of the vehicle and sync my phone with the car. More

Awesome experience I was greeted at the door with a very friendly smile and asked what can we do for you today my sales rep was totally awesome took care of every sing I was greeted at the door with a very friendly smile and asked what can we do for you today my sales rep was totally awesome took care of every single thing that I could ever think of gave me a fair good price on my vehicles and gave me a fair good price on my new vehicle I bought I am very happy with it it is very beautiful and I would definitely send anybody and everybody to this dealership Sincerely yours Richard Kronk More

Tim was GREAT and very patient . He stuck with me even though I was out of town for almost a week. Thanks Tim for making the sale so easy! . He stuck with me even though I was out of town for almost a week. Thanks Tim for making the sale so easy! More

2016 Explorer and Suntrup-great combo! I recently leased a 2016 Explorer Sport which I love-it's a great car, loaded with features and very powerful. Working with Tim Walsh at Suntrup in K I recently leased a 2016 Explorer Sport which I love-it's a great car, loaded with features and very powerful. Working with Tim Walsh at Suntrup in Kirkwood was easy, fast and I felt like I was treated extremely well. No high pressure sales technique-very flexible people and enjoyed the experience. I can firmly recommend the car, the dealership and Tim. More

Ford Escape 2013 Had a fantastic experience with Tim! He was very patient with my husband and I being first time buyers. He did a great job showing us around the lot a Had a fantastic experience with Tim! He was very patient with my husband and I being first time buyers. He did a great job showing us around the lot and helping us pick out a reliable car. What I liked most about Tim, was he was very humble and honest. You could just tell, that he was a genuine guy! In fact I told my husband if anyone else has helped us that day - we wouldnt have bought. As per usual the experience was more than just the buy, but the upmost satisfaction with service! Tim being a CHIEFS fan was just a bonus, but we knew it was fate when we found out he was too. We will be recommending him to our friends and family! Thanks Tim! More

Fair Price, Very friendly and accomadating Tim Walsh showed me several cars that would fit my needs and was very patient while I made my decision. He found a great used vehicle for me and gave Tim Walsh showed me several cars that would fit my needs and was very patient while I made my decision. He found a great used vehicle for me and gave me a great deal. I would definitely do business at Suntrup again. More

Made buying a new car a good experience Very helpful in answering all my questions, spent three hours with me and were very appreciative of my business. They gave me a good trade in price f Very helpful in answering all my questions, spent three hours with me and were very appreciative of my business. They gave me a good trade in price for my car. More

Offered a Better Choice Tim Walsh was my sales rep. I had do some checking using true car. He suggested I look at an XLT instead of the XL I had spec'd on True Car. I believe Tim Walsh was my sales rep. I had do some checking using true car. He suggested I look at an XLT instead of the XL I had spec'd on True Car. I believe his suggestion was honest and valuble. I was VERY pleased with Tim's level of effort, and with the deal he and his sales manager worked out. I will be in the market for an SUV in a couple of years to replace my lady's car. I may not start in Kirkwood but I will give them a shot at the sale ! Regards David W Brown Eureka, Mo More

purchased 2016 escape Worked with Tim and Dave. Smooth and quick trade in on my 2013 escape. Tim was so patient in helping me find the vehicle that fit my needs. He always Worked with Tim and Dave. Smooth and quick trade in on my 2013 escape. Tim was so patient in helping me find the vehicle that fit my needs. He always makes hisself available to answer questions I may have after I've left the dealership. More

Top-notch customer service. Period. After a terrible experience at Dave Sinclair Ford in South County, I decided to look for a new dealership to work on my mechanical failure-prone certi After a terrible experience at Dave Sinclair Ford in South County, I decided to look for a new dealership to work on my mechanical failure-prone certified pre-owned 2014 Ford Fiesta (side note: don't buy one. They're terrible.) By some stroke of luck I was checked in by Service Manager Collette, who listened to the issues I was having and even added some recall work onto my service appointment. I found out that Sinclair had failed to reinstall multiple components after my previous service, Suntrup reinstalled and checked everything out free of charge (even though it almost definitely wasn't covered under my warranty). Unfortunately, I did have to go back the following week because the issue I was having (caused by faulty repairs at the other dealership) wasn't completely repaired. They were apologetic, even sending a tech to drive with me so he could experience the problem with me in the car. The car is fixed now and I am a happy customer. I will certainly be back for future service and, if I can ever get over what a junky car this Fiesta is, might even consider purchasing my next car from Suntrup. More