Sunset Trucks- Used Cars Sumner
Sumner, WA
28 Reviews of Sunset Trucks- Used Cars Sumner
Great Help I was absolutely delighted to work with Shelby Dodsony at Sunset Trucks in Puyallup! Some of the best customer service I have received in my entire li I was absolutely delighted to work with Shelby Dodsony at Sunset Trucks in Puyallup! Some of the best customer service I have received in my entire life. More
Wonderful! Shelby Dodson was by far the best sales person I've worked with! He was attentive and stayed within my budget and found me something I'm happy with. T Shelby Dodson was by far the best sales person I've worked with! He was attentive and stayed within my budget and found me something I'm happy with. Thank you! More
A stress free experience Shelby Dodson was very helpful getting me into my vehicle. It made the process stress free and not for one moment did I feel like I was being lied to Shelby Dodson was very helpful getting me into my vehicle. It made the process stress free and not for one moment did I feel like I was being lied to or tricked out of money. I could've have went somewhere else and got my truck a little cheaper but Sunset trucks offered me a life time warrenty. How can you beat that? I will definitely be referring all my friends and family to shelby. More
Great staff! Nice truck selection. Doug is an awesome salesman! Made our truck buying experience easy and painless. He made sure we were happy and worked really hard for us! Marissa in Doug is an awesome salesman! Made our truck buying experience easy and painless. He made sure we were happy and worked really hard for us! Marissa in finance was great! Easy to work with and explained everything to us in great detail. Great staff! Thanks again for all the hard work! More
Terrible experience, the worst I went to purchase 350z 2006 convertible from this place and boy it was the most terrible choice I have made. Let me start off with this. Everyone I went to purchase 350z 2006 convertible from this place and boy it was the most terrible choice I have made. Let me start off with this. Everyone that I have talk to (sales dudes) "Oh yea it is nice car it has nishi wheels which is 3000 dollars (I researched it it was 150 per wheel..) it is very nice car and the top works fine" However the convertible top was not working, visor was broken and the wheels were 600 from internet not 3000. Second, once you do not have any money as down payment you would not get any type of deals unless you start flashing some stacks of your hard earned money. The 350z that they were offering was 15800 plus tax, which is close to 17300 I have put down 3000 dollars which it brings it down to 14300. After they have agreed upon that price, then you now have to go through the finance manager (his name was Matt Vuchetich). Matt seemed nice guy until he start playing with numbers. He has stated to both my wife and I that it would be hard to get a car loan through any bank with only 14800 dollars amount. So he suggested to get warranty that can fix any electronic problems....after 30 minutes of him pushing he has stated "Well the car is 10 years old I would hate to see you guys leave this place and have problems afterwards....I have agreed but it did occur to me...didnt they told me the car is in good shape? Beside the broken visor and convertible top? I was feeling bit uncomfortable however my wife who was in need of car and wanting to get this 350z it was her dream to drive this vehicle... We left the place with all the documents signed. After that Matt who initally have informed us with our credit he can do 10% APR has dropped some where down to 3.5 or 4.5% Again perhaps due to my 3000 dollar payment and top of that selling me 4 years warranty the company has made their money enough for me to drop the APR down. Due to the top being fixed we didnt get the car until a week later...when we finally got the car, yup the top was all fixed but the top had a hole... *sigh* I was beyond pissed.... Third, we had problem on tire sensor and also the stereo...after 16 days. Obviously this is the future of what Matt have stated...electronic problems...but this is when it gets interesting. When my wife went to the service department to get it fixed, they charged her 136 dollars for diagnose and told her that these are not covered under the warranty. xxx?!?!?! Ladies and Gents...I believe as middle class, we work 50-80 hours a week and when you finally have earned your blood sweating money to purchase your dream car....you have these unethical business minded people who do not give a crap of your time and money. They squeeze, deceive and convince you to spend as much as you can and promise everything. However when the time comes they do not take care of you. Please do your self a favor and do not purchase ANY WARRANTY! Salesmen are your first round to fight with price negotiation afterwards you have to do another round with Matt the finance guy. I was informed by my friend who is the GM over at Doug's Hyundai and after I have told him everything, he said I can take this to attorney and go through all the papers and can make this in to my favors. I have all the records and datas that I can leverage on and I plan to take action. I hope everyone can purchase dream car and not experience what I have gone through. More
TEENAGE BUYERS WORST NIGHTMARE thanks for the worst experience of my life. Not only did they leave me with a whopping 15% interest, but also $10,000 in negative equity. AND a car th thanks for the worst experience of my life. Not only did they leave me with a whopping 15% interest, but also $10,000 in negative equity. AND a car that broke down less than a month after having it. My growing family wants to thank you from preventing me from being able to buy a newer more reliable car (FOR THE CHILD I AM EXPECTING). More
Outstanding Customer Service Our salesman, Jacob Mayrhofer, was very friendly and down to earth. He listened to what we wanted and was able to provide us with an awesome new truc Our salesman, Jacob Mayrhofer, was very friendly and down to earth. He listened to what we wanted and was able to provide us with an awesome new truck. Financing was quick and painless. Derek Bishop couldn't have been more helpful. Great dealership! More
Found the perfect truck the first visit! After looking at the inventory in the Sumner location Bob Fish suggested we check out the Trucks on River Road. They had the exact used truck we were After looking at the inventory in the Sumner location Bob Fish suggested we check out the Trucks on River Road. They had the exact used truck we were looking for in our price range. Bob was extremely helpful. This is the second car we've bought from Sunset Chev and we will definitely go back again. Both times we have had excellent sales reps help us. More
Revised Original Post Deleted by Reviewer. Would recommend Mark Tyson. I had a poor experience speaking with another sales associate when calling back to Original Post Deleted by Reviewer. Would recommend Mark Tyson. I had a poor experience speaking with another sales associate when calling back to check on the status of my vehicle, but other than that, the overall experience in dealing with Mark was positive. That takes my review into average territory with an Excellent rating for Mark and a Poor rating for how I was treated by the other sales associate. More
No retrun message I was on sunsettrucks.com looking at a truck. I sent my info and requested they contact me via text. I got an automated response, and that is it. Bee I was on sunsettrucks.com looking at a truck. I sent my info and requested they contact me via text. I got an automated response, and that is it. Been almost 24 hours and still nothing. Even had a similar issues with there RV store. I went in there looking for a fifth wheel camper. Told them my budget and what I was looking for. The guy I felt with said he would call me the next day and let me know what they had at both stores. Surprise no phone call. If this is how they do business they will not get mine. More