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Sunset Ford - Service Center

St. Louis, MO

4.5
1,741 Reviews

1,741 Reviews of Sunset Ford - Service Center

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February 25, 2021

Great experience and Mike Sensmeyer was fantastic to work with!! Keep up the good work. I have had this truck for 16 years and Sunset Ford has handled all the maintenance and done good work. More

by firewallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Sunset Ford responded

Thank you so much for sharing! Our team always enjoys working with you, and we appreciate your business. We will see you next time!

February 24, 2021

Great dealership to work with in sales Howard Wood is fantastic and in the service department Brett Mathis awesome! Honest people and work quickly. I have dealt with both these gentlemen for quite a few More

by MKPIEPER1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood
Feb 25, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! Our team always enjoys working with you, and we appreciate your repeat business. We wish you all the best and look forward to your next visit with us!

February 24, 2021

Great service they were able to replace my battery late on Friday afternoon after my car was towed there. The shuttle came for me to pick up my car. More

by Sheree Naucke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Smith
Feb 25, 2021 -

Sunset Ford responded

Thank you for sharing this with us! We are so happy to hear that our team could help get you back on the road. We are here for any future needs!

February 23, 2021

Above and beyond. Came to my house, changed my battery, made sure everything was in working order. I am very pleased with the level of service. More

by jpdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Galasso
Feb 24, 2021 -

Sunset Ford responded

Thank you for sharing with us! Happy to hear our team got you back on the road, and we wish you many safe miles!

February 23, 2021

I feel that our salesman Jim Wagstaff really tried to get us the best deal he could. After the sale he continued to help us with all of our needs. More

by steve@kienstra.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pandora Cheatham
Feb 24, 2021 -

Sunset Ford responded

Thank you so much for sharing this with us! We are very lucky to have Jim on our team, and it's great to hear that he made your visit top-notch. We hope to have the chance to work with you again!

February 22, 2021

This place is amazing!! Courteous, friendly staff always glad to help you. They care about your car issues or concerns. Very pleasant to be around always. Service is great and quick if at all possible. More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Feb 24, 2021 -

Sunset Ford responded

Thank you for sharing this! We strive to provide our customers with the service they deserve, and we are so happy to hear that our team has done that for you. We wish you the best. See you next time!

February 21, 2021

Great to work with, very pleasant and easy to talk to to about the service I need! Everything is explained and made clear what service I am getting! More

by Laurie.Rebholz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Feb 22, 2021 -

Sunset Ford responded

Thank you, Laurie! It was such a pleasure working with you, and we appreciated the chance to earn your business. We wish you all the best, come back and see us!

February 20, 2021

Wonderful Service on time explains absolutely everything to me and I’m not a car person breett and everyone in the Sunset Ford service area is wonderful Brett is just also goes above and beyond he really he More

by BLBACKOF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Sunset Ford responded

We appreciate your sharing this with us! Our team strives to provide every customer with the best possible service, and we are so happy to hear that Brett did just that for you. Thank you for choosing Sunset Ford. We will see you next time!

February 20, 2021

Excellent in every aspect, from getting an estimate on a body shop repair to keeping me informed several times during the process and working with my insurance. Free shuttle service to take me home and pick More

by John P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Kelly
Feb 22, 2021 -

Sunset Ford responded

Thank you for your feedback! We’re happy to hear about your great experience with our service department, and we look forward to helping you out in the future!

February 19, 2021

mike and Jennifer helped with all my service repair needs and are 2 of the best employees at Sunset... using my extended warranty recall work etc...all made easy with there help..will purchase another car in More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite
Feb 22, 2021 -

Sunset Ford responded

Thank you for sharing your experience with us! We appreciate your business and kind words for Mike and Jennifer. Our team enjoyed having you here, and we look forward to your next visit!

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