Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Sunset Ford of Waterloo - Service Center
Waterloo, IL
488 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
488 Reviews of Sunset Ford of Waterloo - Service Center
Sort by
July 20, 2023
Always reliable fast and friendly I’ve used sunset for fifteen years or more I’ve never had a problem. fifteen years or more I’ve never had a problem. More
by KMH45
Verified Customer
July 20, 2023
Everything went great as usual. It always is each and every time I bring my car to be serviced. Thanks! It always is each and every time I bring my car to be serviced. Thanks! More
by ROEZART
Employees Worked With
July 17, 2023
They finally have my car fixed, thanks to Lonnie Pope. She was very patient with a somewhat agrevated customer. If Lonnie ever quits Sunset is losing a great service adviser. She was very patient with a somewhat agrevated customer. If Lonnie ever quits Sunset is losing a great service adviser. More
by Car Buying 1 2 3 Denny
Employees Worked With
July 16, 2023
The service here is always very good. They are good at keeping you up to date on the progress of your vehicle's service, too. They are good at keeping you up to date on the progress of your vehicle's service, too. More
by ROEZART
Employees Worked With
July 15, 2023
Very accommodating Lonnie worked with me on getting my fuel door fixed with my Ford factory parts and the service tech did an excellent job on installing the hinge assembly and saving the door from any da fuel door fixed with my Ford factory parts and the service tech did an excellent job on installing the hinge assembly and saving the door from any damage More
by mikeobst70
July 15, 2023
I received fast efficient service. Just needed a new headlight bulb. They got the job done. Just needed a new headlight bulb. They got the job done. More
by SRO
Employees Worked With
July 07, 2023
The customer service is excellent. They friendly and courteous, very helpful. My truck is running like new thanks to the excellent mechanics. I will always bring my truck here, whethe They friendly and courteous, very helpful. My truck is running like new thanks to the excellent mechanics. I will always bring my truck here, whether it's routine service or major repairs. I trust the crew at Sunset Ford! More
by BOLSEN0
Employees Worked With
June 30, 2023
Great service and timely return of the truck. Thank you so mucn.. Good job guys Thank you so mucn.. Good job guys More
by RINAKE_2000
June 28, 2023
Excellent service everytime I am there. The service department is so easy to work with and get things taken care of. The service department is so easy to work with and get things taken care of. More
by Jacqueline M.
Employees Worked With
June 25, 2023
As usual, Lonnie was great. Great service and it was timely as well. Sunset Ford in Waterloo is great Great service and it was timely as well. Sunset Ford in Waterloo is great More
by MaryC
Employees Worked With
