Sunset Ford of Waterloo - Service Center

I had to go to another dealership to get the safety issue corrected that this dealership would not take care of. TCM module. Thanks…. corrected that this dealership would not take care of. TCM module. Thanks…. More

This is the third time I have done this survey. Nothing has changed. Lonnie is t try he best service writer I have ever worked with. Nothing has changed. Lonnie is t try he best service writer I have ever worked with. More

Always reliable fast and friendly I’ve used sunset for fifteen years or more I’ve never had a problem. fifteen years or more I’ve never had a problem. More

Everything went great as usual. It always is each and every time I bring my car to be serviced. Thanks! It always is each and every time I bring my car to be serviced. Thanks! More

They finally have my car fixed, thanks to Lonnie Pope. She was very patient with a somewhat agrevated customer. If Lonnie ever quits Sunset is losing a great service adviser. She was very patient with a somewhat agrevated customer. If Lonnie ever quits Sunset is losing a great service adviser. More

The service here is always very good. They are good at keeping you up to date on the progress of your vehicle's service, too. They are good at keeping you up to date on the progress of your vehicle's service, too. More

Very accommodating Lonnie worked with me on getting my fuel door fixed with my Ford factory parts and the service tech did an excellent job on installing the hinge assembly and saving the door from any da fuel door fixed with my Ford factory parts and the service tech did an excellent job on installing the hinge assembly and saving the door from any damage More

I received fast efficient service. Just needed a new headlight bulb. They got the job done. Just needed a new headlight bulb. They got the job done. More

The customer service is excellent. They friendly and courteous, very helpful. My truck is running like new thanks to the excellent mechanics. I will always bring my truck here, whethe They friendly and courteous, very helpful. My truck is running like new thanks to the excellent mechanics. I will always bring my truck here, whether it's routine service or major repairs. I trust the crew at Sunset Ford! More

Great service and timely return of the truck. Thank you so mucn.. Good job guys Thank you so mucn.. Good job guys More